Searched on yelp and saw he had a good rating so I called him up Monday at 2:30 and I was so…read moresurprised when he said I can be there in 10'! He just happened to be in our area and had a few moments to spare. I felt very lucky because our bathtub in the spare bath was backed up and sitting water was in the bottom. I gave him the address and he was there within 10'. Very friendly and had his tools with him. As well as another employees who was also very friendly and courteous. He knew exactly what the issue was, how to fix it and was in and out in a very quick fashion. Paying was a breeze as I wrote him a check and he issued a receipt. Very nice man, would use again and recommend. I like to use local companies and was so happy he was available so soon! That is a rarity in itself. Thank you for great service!!

Showed up right on time and Chet and his assistant got right to work. I always get other quotes and…read morethis company was quite a bit less money. If I need plumbing work in the future, would I use them? Absolutely.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I needed to replace two frost free hose bibs that were easily accessible. Two other companies…read morerequired a sales person come out to give the quote and both quoted over $700 PER hose bib. I was able to send Legacy some pictures and they quoted just under $600 for the whole job. The technician arrived on time, he was professional and efficient. He got the job done quickly and the work looks great.

Fort Wayne Plumbing is by far the most qualified plumbing company in the Fort Wayne metropolitan…read morearea. Very professional, knowledgeable, reliable & reasonable pricing for their services. Can do complex, high level work that would leave other companies baffled!!!!!!!!!!!

Fort Wayne Plumbing did an amazing job fixing our really old leaky sink and it no longer leaks!!…read moreNo else could fix it!! Thank you Jeremiah!!!

Great service: friendly, great work and fast. We had a leaking, rusted out water heater and they…read morecame out quickly, gave us a very reasonable quote, and then rearranged their schedule to get us back to having hot water quickly.

We were getting ready to close on our house and needed to fix a fitting in a drain quickly. Taylor…read morecame up and found a solution and repaired within the day we called. So thankful for them for great work, very reasonable pricing and very quick service!! We will use them every time in the future!! Thank you

Had a clogged toilet. They were able to get it cleared out very quickly. Now I'm able to use the…read morebathroom again without fear of it coming back up. Thank you!

Did a great job fixing my sewer line clog and getting things running again. Additionally got a…read moredislodged sewer pipe back in order with minimal disturbance to my lawn and landscaping.

The difference in Companies couldnt be more evident than what I experienced today. My 17- year-old…read morewater heater burst in the middle of the night, my son was able to shut the water off but to the whole house. I called 4 different Companies for prices and got a huge range, but more importantly the knowledge, politeness, professionalism of Merz ( Josiah) exceeded all the others, as well as having the best price. They even helped me get water to the house(without heating) for now while I wait to get my finances gathered. I will go to this Company any day of the week over others. Personality goes a very long way and you can tell when people talk down to you or try to get one over on you. I am currently waiting on financing and as soon as get it arranged I look forward having them install my new water heater.

Mertz Plumbing installed a battery powered back up sump pump in our home. They did a fantastic job…read moreat a reasonable cost. Thank you Mertz.

Ty is great! He is very thorough in the job and explaining what it takes to fix. Very responsive…read moreand gets back quickly. I have used him for personal ac work and also at my place of business. I am very happy for how I was treated! I highly recommend you give him a call!

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as…read morethe home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house. They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money! If you have a generator, get regular service.... and get it from A&A! Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

This could have been two reviews, one of them 5 star relating to the quality of the technician and…read morehis excellent service---OR a 1 star relating to the change in business practices from once being locally owned to now being part of what is often called a "roll up." When local, the practices were, IMO, based on the life-time value of a customer who returned because of value and service; even technicians had flexibility. Now, the model is to stack fees, press for an annual contract, and charge for even traveling to prepare an estimate; not a small travel fee of nearly $100. My technician could not have been better, and I watched what was done and knew immediately why my "nearly new" furnace was malfunctioning in the sub-zero weather. The installation had set the shut-off at too low a level for constant running and the furnace was on and off and the motor ran at very high speed, "thinking" that the furnace had become overheated---a nice safety feature, but the setting was at a temperature that one would expect for serving chicken soup. The technician had no way of rectifying what was a poorly designed installation, and I paid the bill in full with no complaint about the service, The fees should have been reduced because this was not a warantee issue based on materials, but instead on an installation ill-suited for very cold weather. Fee creep and financial models based on recurring revenue and membership are common enough after roll ups and in businesses no longer locally owned. It does not need be this way. If you don't like pricing models, look local. Service was good but we shall see if the company places any value on life time relationships.

Great service in spite of me changing my time slot. Very polite. Job done quickly. No debris left…read morebehind.