They did a good job resolving the issues I was having with my A/C unit. Their customer service…read moreimpressed me.

We have been customers for many years, and they have been great! Fair pricing, knowledgeable and…read morefriendly service team, and prompt service. Highly recommend this company.

Hayden was very knowledgeable, polite, professional and did a great job! He clearly explained the…read moretroubleshooting process and reason we were having issues with our AC (low coolant). Many of my neighbors recommended Borchelt and I can see why.

Unfortunately for me, and my pocket book the person living in my house called WC Borchelt & Sons to…read morefix a leaky tub and sink faucet. The tub was fixed without incident. Their plumber attacked an enameled color-matched faucet with a bare metal wrench and badly damaged the paint surface. He did offer to come back later and replace the faucet. I turned their offer down, as he did not specify with what quality level of faucet he would use, but more importantly not wanting anyone from their company in my house again to potentially do more damage.

I called on a Monday afternoon with a non-emergency service call. Ryan arrived at 8:00 on…read moreWednesday. He solved the humidifier problem in under 10 minutes and explained what he found and how I could check for it myself to avoid a future service call. Then he proceeded to charge less than the company's minimum service call "since it only took me a couple of minutes". I will go nowhere else for future heating and A/C needs.

Service with a smile! SMK is exactly what you want from a heating and cooling business. Quick,…read morecourteous, thoughtful and thorough. Our heat went out on a terribly cold day. I called SMK and was greeted by a reassuring, confident and bright voice. I could almost see her smile through the phone. (I'm not kidding) They worked us in, and in no time, Sam was at the door. He had a big smile and warm demeanor. He went to work quickly and explained everything he was doing. And when it came to billing, he gave us a fair price. SMK is a small family business done right. I highly recommend them. Just so you know; I am not related to anyone at SMK, I was not asked to write this review, and I have never met anyone from SMK until Sam knocked on our door.

heat went out on furnace i called them and they came out less than 1 hr . cleaned fuel gas filament…read moreand now have heat . very freindly and personable fellow that came out .

Rick Hartman and his team were extremely helpful, very honest, great to work with and we made a…read moregreat decision to go with them. Our furnace went out, Rick came out same day. I did get other quotes, some were lower but our instincts to go with Rick paid off. We had a small issue, Rick took care of it before we knew about it. Install team were knowledgeable and courteous. They went the extra mile for us twice. Totally trust this company and highly recommend them.

Was very happy with this service. We had our dryer vent cleaned and clothes dry much faster than…read morebefore. It also runs quieter. Todd was very professional and explained everything.

Todd did exquisite work on our chimney. I'm pretty sure the house will fall down around it, but…read morethat chimney will last a hundred years! Made the whole house look better. Todd also came back after finishing the job to make sure it was perfect. He told us what we could expect with our heating bills and explained his entire process. Very highly recommended.

What a terrible experience! One of my dear friends who is a contractor recommended these guys…read morehaving worked with them, so I though I could trust them. They snaked my kitchen sink last winter, and I appreciated everything about it. Unfortunately, a few weeks ago, I called to have my tub snaked, have the tub drain trip lever and stopper replaced, and have my outdoor spigot changed. The worker, Rick, I think, spent about 3 three hours on things, and then called me saying he didn't have the right size snake. He suggested I get some Draino to pour in, fill up the tub, let it sit for an hour, and then let the water flush the pipes. Not what you want to hear after a 225 dollar hour and a half of work, but I was still trusting at this point. I did what he asked, and low-and-behold, the water had drained 15 minutes after I stopped it while the stopper was still engaged. Next shower, I was still standing in an inch of water. And dammit, I had to finish screwing in one screw on the new spigot. I called the office, and Rick contacted me the next business day. He said he'd try to get out that day and would call me back. He never did. I called him once, I took a video of the water going down the "stopped" drain and texted it to him, and I never heard from him. Wow. When I got a 500 dollar bill, I called and left a frustrated voicemail on the company phone asking what the heck was going on. Austin, the owner's son, called me the next day and was apologetic. He took ownership of the mess up, told me that they don't snake anymore and referred me to A1 Sewer (which did a great job!). He also told me to disregard the bill. I appreciated that. When you ugly f**k up, you fix the mistake and try and make it look pretty again. Fast forward a week later, I get another bill that was for 200 and change wanting me to pay for the spigot parts and labor. It was technically fair, but at this point, I had already had A1 Sewer come out, tell me my pipes were simple and that I could do it myself next time with a cheapo snake from the store, and adjusted the drain stopper so it actually worked, all in 1 hour's time. I did my confused-Scooby headshake, and gave Mr. Plumber a call back, explaining that Austin had told me to disregard the bill and that I saw the bill was technically fair but was told to disregard the bill completely and needed some clarification. I explained everything A1 Sewer said, intimating that at this point I felt I was being taken advantage of. I got another call from Austin. He told me to disregard the second bill, apologized, told me he was livid with Rick and that this isn't how they do business. I asked specifically again if I needed to pay the second bill, and he said no. I thanked him for both making it right and trying to make it pretty again. This is how I treated people when I ran my business, and I'm always grateful when I see it. Well, here we are today. While at work, I get a phone call from a secretary who tells me that I owe for the bill still. This new guidance was from Austin's dad, the owner. Austin apparently didn't understand that the spigot work was done and that I still owed for that. I think Austin did understand, because he couldn't even be bothered to call me himself. As I said before, the bill is technically fair, so I'll pay it. But maybe you, the reader, can decide if the company is fair and if you want to interact with them. I do not think they are. I did not treat people this way. Austin's dad, if you decide to be holistically fair, I'll remove these reviews. Otherwise, we can both pay for the cost of your business practice while disagreeing about its value.

Love Mr. Plumber! In the bottle or the actual Man himself! If it's to big for the liquid Plumber to…read morefix call the life size version himself Mr. Plumber! The Man himself will get them pipes a twisting and sealed off real good and he will run a snake down the drain to get stuff flowing and such. Guy knows Plumbing, honest too! Seems to know a great deal about them Plumbings and stuff. Gets in their real deep like on them clogs.

"IT WAS in FORT WAYNE INDIANA" H.k.& F Heating of Fort Wayne Indiana "Replaced" a part that was not…read moreBroken! With two other parts one was the wrong part and the other had "two" extra wires That H.k.& F Heating of Fort Wayne Indiana Had know ideal! What a Bung of Dummies & Crooks! Then H.k.& F Heating of Fort Wayne Indiana Claimed They Fixed A That was working. H.k.& F Heating of Fort Wayne Indiana BLATANTLY LIED and left my mom with no heat in the winter of 2023-24 .H.k.& F Heating of Fort Wayne Indiana left the cover to the furnace and the aqua stat. It was just an overall mess. Now my mother has no working water boiler and The water freezes and broke the heating pipes in her concrete flour! She Died in early spring of 2024 because of H.k.& F Heating of Fort Wayne Indiana Incompetence an Dishonesty She was very poor lived on Social Security and could not afford to convert Her Home to an air forged heating furnace! SHAME ON YOU H.k.& F Heating of Fort Wayne Indiana! If you value your the life of your "Elderly PARENTS or CHILDREN"! I would not let them in your Home to sweep your floors and their properly not even capable of that! H.K & F HEATING SHAME ON YOU!!!!!!!! And she lived in Fort Wayne Indiana Not San Francisco, CA!

Did a great job got a new furnace and air was told it might take two days, it only took one…read more Pick up all there stuff an hauled away all the old stuff. Great price to.

Not worth calling they don't show up when they are going to and doesn't even call to let you know…read more I have called several times and gotten 4 different times that they were going to be here and they were no shows everytime. I wouldn't recommend them even to someone that I dislike they are very unprofessional.

These guys work 24/7. Eat some burritos and plug up the john? No problem these guys will be out in…read morea jiffy and put them plunger skills to work. If you're an older lady and don't know how to work a plunger let these guys come to the rescue, they will get up in there real deep like and get things flowing once again. Late night service calls, busted pipes and PCV valves? water leaking all over? Give these jokers a jingle and they will be out quick and on it. Pretty good plumbers and pipe fitters.