Talk about keeping the customer's best interest in mind. I want to give a shoutout dispatcher…read moreTanesha and Mr. Handsome Brian, we had a flood situation down in a basement and being that it was the first time dealing with this situation in a new house I needed some direction. Brian had 2 other jobs lined up and made sure to check in with me and get an update on the status so I didn't feel neglected. He made sure to communicate every option available and laid out the next steps. Definitely recommend Home Comfort Experts and ask for Brian!

Upfront pricing. Charged me nearly $300 for using a faucet I had purchased and labor on top.read more

I have a five star review posted due to the fact that the problem was taken care of. However, the…read morefollow up wasn't so great. During the process of opening my sewer, parts of my patio was tore out unnecessarily. I was PROMISED this would be fixed once the ground settled. After three months of waiting, I called the office and once again I couldn't reach a live person so I left a message requesting a patio repair. Nobody called me back. A week later, I called again, left a message stating they had 10 days to fix the patio or I was going to have it repaired myself and send Summer's the bill. The plumbing manager, David called me back stating the patio would be framed on Thursday and cement poured on Friday OR the whole thing would be done on Friday. Thursday came, nobody showed. Friday, two men showed up stating they would frame it that day and come back, "Sometime next week to finish it. I said, "NO it will be done today as promised" as I had scheduled someone to plant grass the following Monday." After one worker trying to wiggle out of it, I insisted the cement would be poured that day. The cement was poured but on Sunday when I was told I could take the frame off, I saw they only poured 1.5" of concrete on a 4" slab!! This isn't even up to code and the work was sloppy! This serves no value to me as I am now going to have to have this fixed by someone who actually takes pride in their work and knows what they are doing. I would give zero stars here if I could but I don't have that option.

as a single mom, they refused to help me fix my hot water heater due to my credit score and not…read morehaving abundance of money therefore I was left with a broken hot water heater to shower, my children and myself with cold water since then they have had pneumonia and I'm still struggling to to get the funds to be able to purchase a new hot water heater for my children and myself I have nobody but myself and my children and their minors. It's sad that a business will not help you out or come up payment plan that works with people with low income and not a score they don't value people unless you have lots of money or high credit score

I used Brockman of Fort Wayne to install an iron filter and whole house filter to help with well…read morewater smell and bacterial iron. Terry and Cooper arrived on time. They used copper instead of pex to run lines from my well to the new filters and then to the softener. They had only a small space to work with, and did a beautiful job. The copper lines looks so professionally laid out and polished. No leaks and all seems to be working as it should. Both Terry and Cooper were knowledgeable and polite. It was clear they had good training and knew what they were doing. I recommend Brockman heating and air to anyone looking for above average, professional service. They were competitively priced too which was an added bonus.

We had Brockman exchange our furnace and AC unit. I couldn't have had better service and…read moreprofessionalism. They preformed a full diagnostic to insure I got the right sized unit for our home. In addition, the unit that was installed had a faulty part in it and they came back out and fixed it without any costs to us. I would definitely use them again and recommend them to those I know. Mark A.

Travis and Nick did a great job installing a new AC for us. They were professional, efficient and…read moreknowledgeable. Great j Dustin came today July 15 and quickly solved my question in less than 5 min. Thx

My hot water heaters were failing after 17 years (I know, living on borrowed time). I called…read moreFreedom and they were here right away. We agreed on a path (I went tankless), a price, and a timing. The guys were on time, hit their estimated times, and left my house cleaner than they found it. I highly recommend them and will be using them for all my future heating, a/c, and plumbing needs.

Cameron Morse from Master's Heating and Cooling performed our Spring tuneup on our Gas furnace and…read moreair conditioning unit. He did a great job and answered completely all my question! Master's now is offering routine service on SATURDAY and SUNDAY!

I was impressed by the Masters employee Alex Moore who was my first contact. he was very…read moreprofessional. he explained the service that was required to fix my HVAC problem. He convinced me his company was the way to go.

Titan was extremely quick to respond to my request, which was on a Sunday. They were able to…read morecome out the next day to work on the furnace. They quickly discovered what the issue was. They got the part, installed it, and wrapped things up. Was very thankful for how quickly they addressed the issue as the cold weather rolled in the same week. They were very reasonable on price as well. You never want to pay to repair a furnace, but the price was extremely fair considering the cost of the part itself. Thank you Titan Heating & Air for your great service.

From the owner: System—installed for $10,500 or less! Ready for reliable, worry-free HVAC replacement? Click “Get a…read moreQuote” or call Titan Heating & Air Conditioning at (260) 403-8437 to schedule your free in-home consultation. Act now and beat summer’s heat with a state-of-the-art system—installed for $10,500 or less!

I have a Rheem tankless water heater still under warranty and needed a service call by a Rheem…read moreauthorized repair center. I called Peterman Brothers to inquire if they were an authorized Rheem dealer. The receptionist said she didn't think so and when asked if anyone would know there, she said," No", and that only a technician would know, but only after they would make a service call, which I would have to pay for if they weren't. I asked if a technician could call me ahead of time and she said "No" and said the only way they could tell if they were an authorized dealer is to, first make a service call. You only have one chance to make a first impression. This employee is a new customer repellant and is a very poor representative for Peterman Brothers. As a business owner myself, I would not have her represent my company. If customer service is a company's strength, she should be permanently barred from answering the phone. She has convinced me to never do business with your company. I possess a recording of the phone call to document my claim and if someone from Peterman would like to discuss this with me, I would be more than happy to do so.

Made an appointment months ago and even turned down overtime to be home for my appt. Texted me at…read morenoon and told me they wouldn't be able to make my appt. Told them that was unacceptable,they said they would still try to make my appt. I told them I wasn't going anywhere. So then they text me and say I'll have to reschedule, said they called and got no answer. Why would I go anywhere when you was still coming. On top of that my monthly payment to them came out of my account on the same day. Needless to say I'm out 240.00 dollars and still no resolve till June! Would not recommend them to anyone!