If I could leave 0 stars, I would. I came in because there was mold between the metal & plastic portion of my eye glasses. The "eye doctor" immediately told me it was not mold and due to the "nickel" on the rims of my glasses having a reaction with my skin oils. First of all, I looked up the product information and my glasses are made with stainless steel, not nickel. Second of all, I work in construction and neither nickel or stainless steel has strong discoloration oxidation reactions to "skin oils". I checked this factually with AI as well, because even though I have extensive knowledge of metal materials, I wanted to ensure accuracy. The "eye doctor" immediately got an attitude when I informed him these glasses were not made with nickel and told me he "had been doing this for 36 years" so he knew what he was talking about. Even when I showed him the product data showing they are made with stainless steel. The "eye doctor" took my glasses back to their "sonic cleaner" and dropped the unclean glasses in front of me and walked off. He did not even clean the mold/dirt on the nose pieces. And apparently no one else in the facility is "qualified to clean the nose pieces". So I left with my glasses uncleaned and mold visible on the nose pieces. These people were 0 help and had 0 product knowledge. read more