I am not one to write reviews, good or bad, but after my recent trip to Papua New Guinea with WanderTours (August 2017) I felt it was important to share my experience. On a scale of 1-10, 10 being the best tour of my life, I would rate my tour with Beth as a 1 and I would not suggest taking a tour with WanderTours.
Before my trip to PNG, Beth Whitman, the founder of Wander Tours, as well as her assistant were very helpful and communicative about my upcoming trip to PNG. WanderTours provided me with a packing list, suggested itinerary (you do not receive your hotels and final itinerary until 1-2 weeks before the tour begins) and answered any questions I had, so I felt like I was in good hands. However, while in PNG, the tour could not have gone more different. Beth has been to PNG countless times and claims that PNG is one of her most favorite countries in the world, however, when I would ask questions about PNG, as well as the group, she did not know the answer to 90% of our questions.vvThe questions we were all asking were questions, such as, can you tell me about the tribe we are visiting today, what is the history of this place, how long as this tribe lived in this area, where did the people of PNG migrate from, and so on. I feel as though I learned more from my Lonely Planet Guide Book than from Beth.
Beth provided no briefings each morning until it was requested by a person in my group. Therefore, each day we had no idea where we were going, what we were going to see, the culture of the place we were visiting, how long it would take, etc. While I am one of the few people on in my group who printed out my itinerary, it did change along the way so it would be helpful to get some more in-depth knowledge about what each day may bring.
I have had the good fortune to have extensively traveled around the world, so I have learned how important it is to be in the flow. Throughout our trip in PNG several things did not go as planned (i.e. activities that were on the itinerary did not happen, we were not provided meals that were listed, and laundry turned up stained and ruined) and not once did Beth do her best to fix the situation, offer to pay for the meal she was responsible for, or even apologize for the situation. Again, I understand things do not always go as planned, but Beth never acknowledge any of the mishaps, nor did she try to fix them. For the heaping amount of money I was paying for this tour, an apology would have went a long way.
The WanderTour to PNG had more travel time (i.e. sitting in an airport to catch a flight, traveling from one village to another) then it did actual activities. Other tour groups charter planes, allowing more time to enjoy each place, but Beth's tour does not. If you go on a tour to PNG with Beth, expect to spend hours and days of your holiday sitting around waiting to catch a plane or driving to get to another destination. For the cost of the WanderTours trip and in comparison to other tour companies, such as Trans Niugini Tours, you get far more experience with other tour companies than you do with Beth! The icing on the cake was that Beth did not come to the airport with our group to make sure that we were taken care of. She said she would meet us at the airport, saying she was taking a different bus. At the Port Moresby airport, she never came to say goodbye to myself or the others from our group traveling back home, nor did she check in on us to make sure everything was okay.
Since you receive the hotel list 1-2 weeks before departure, you do not know where you are staying when you pay for your trip with Beth. Due to the cost of the trip, I had assumed that we would be staying in higher end hotels. This was a huge mistake of mine, as the hotels were horrible! And the beautiful bungalows in the mountains of Mt. Hagen Beth described on the itinerary were not so picturesque and had no electricity, most of the time, or hot water until the group complained. The food was equally as bad. Expect to eat more snacks than you ever have in your life, and peanut butter, Nutella and white bread for breakfast.
Thankfully, my group to PNG with WanderTours was amazing, but Beth was not!! I would highly advise not traveling with her, but in choosing another group such as Trans Niugini Tours, Mountain Travel Sobek, Jim Cline Photo Tours, or Abercrombie Kent Tours. read more