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    Walz Caps

    3.0 (2 reviews)

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    7 years ago

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    Champs Sports Plaza Camino Real

    Champs Sports Plaza Camino Real

    (8 reviews)

    $$

    So my older bro advised us to come here to pick up some Pac-man gear for the upcoming fight. He had…read morepurchased a shirt here ($28) and was going to return to buy another shirt. So we ended up going one evening and Champs had all sorts of gear - sweatshirts, jackets, sandals, shirts, track suits, and hats. I was disappointed with the women's wear. They only had 2 Pac-man shirts for women. They were the dry-fit material and I prefer 100% cotton. The shirts didn't fit right (and they ran a little small) so I opted not to buy one (saved me $28). I was feelin' the hat, but the brim was too big for my face! BOOO!!! Meanwhile, Chris went crazy and bought a sweater, shirt and hat. The staff was nice, but continued to try to "add" more items to the sale. HAHAHA Nice try, guy!!! Go PAC-MAN!!!

    I went in here yesterday desperately trying to find a Christmas present for my boyfriend, I found…read morean awesome lebron james shirt (who my boyfriend loves) so I bought it not realizing I went home with the wrong size! I called this morning and the guy I spoke to told me he'd put the right size on hold for me since I planned on coming in when I got off work. Things came up at work where I couldn't go in to exchange the shirt so I called them back and asked if they could extend it just until tomorrow since I planned on going back. This is where the problem started. I spoke to a guy who told me he wouldn't extend it because they don't even do holds. I had to go so I said I'd call back and when I did call back I immediately asked for a manager. She gave me the same response and I explained it was a Christmas present and that I JUST needed the size (which was also the last one). I also explained that I live far away and it's hard for me to get over there in which she responded "well I commute from san diego so I think you'll be fine..." It ended up with her telling me she'd put it back on the floor after they closed and I might want to be there at 7 am on Christmas eve so I could get it...Christmas eve is my only day off from work besides Christmas, I really would rather not wake up before the sun to trade a shirt. Honestly, I work retail to so I understand the stress of the holidays but their customer service is probably the worst I've ever had. Not only that but the first guy I spoke to never told me their hold policy to begin with so had I known that I wouldn't have even bothered.

    Walz Caps - sportswear - Updated May 2026

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