Love this place!!!! This is such a hidden gem in Zion! They have a great selection of men's and…read morewomen's fashion. Highly recommend

Best clothing store in Zion! We need this for our town I no longer need to run to the mall.read more

ordered 48 pieces of chicken for my family reunionand I got dry overcooked chicken that either had…read moresat out for hours or was just plain overcooked. The chicken wings were so overcooked there was no meat in them. And you literally couldn't eat the white meat. I brought it back and all they would give me was half of my money back. Because I didn't have that much chicken with me. People were getting it and throwing it away. What was I supposed to do? They were trying to eat it. It just was too tough and dry. They should've given me my full refund in my opinion.

Placed an online order for pick up a few years ago and was so disappointed with the service that I…read morestopped going. I recently started to utilize online ordering for pick up again and I have been very pleased. Those young men hustle back there. Happy customer yet again.

They use and waste too many bags. It's so bad they will use a big bag for a lipstick and brow…read morepencil. I lost $7 worth of tiny items tonight because of their outrageous waste of big bags. I will start dumping the 2nd bag right at the register and give it back to them. Even with clothing, they will only put 1-2 small items in a bag. I cannot keep track of a bunch of virtually weightless almost empty bags. I will dump the extra bags and give them back endlessly. Waukegan Target should be ashamed of the blatant waste.

picked up my order from here the girl literally forgot to bring my order out gives everyone else…read moretheir order proceeds to go inside comes out gives people who just pulled up order first then mine last I was there for like 20-30 minutes waiting on like three items mind you when I pulled up I was the only one there for a solid 5-7 minutes before anyone else started pulling up. and girl literally kept asking me my name and order she asked me at least 3 times.

I love antique stores with owners who love what they do. He was so friendly and very welcoming and…read moreeven made me laugh. Prices were okay but with everything being expensive now it is very understanding. Sweet owner and very generous.

Full of typical schlock at really high prices. Like the prices are higher than those at Heritage…read moreTrail Mall or Central Street Mall. Poorly displayed, unfriendly service. Total waste of time. Want to go to good antique mall? Head off to Heritage Trail Mall in Wilmette, Central Street Mall in Evanston or Guernee Antique Mall in Guernee.

I am a huge Ross fan but good location needs some help especially with holiday season approaching…read moreit's only going to get worse. The store was a mess. Items in the wrong area and sizes. Piles of clothing and shoes all over. I feel bad for the workers because cleaning after people who don't hang things back up is yes unfortunate. I ended up finding an item but almost didn't get it because the line was backed up with only one cashier. There was another employee that could have jumped on the register to help but I guess they had other duties. Ross prices are going up so there's not even a real reason to shop there.

Customer Experience - Ross Waukegan, 1301 N. Lewis Ave To…read moreWhom It May Concern, I am writing to provide feedback regarding my recent visit to your Ross location at 1301 N. Lewis Ave, Waukegan, IL, on Sunday, January 26, 2026, approximately one hour prior to closing. Upon entering the store, I immediately noticed that the entrance area was slippery and unclean, creating a potential safety hazard. I nearly slipped in the doorway, which I found concerning, as most Ross locations I have visited typically have either a security officer or a store associate positioned at the entrance to welcome customers and maintain a safe environment. Once inside, I observed several issues impacting both safety and customer service. The store appeared disorganized, with numerous items out of place or lacking price tags. While I understand that this was during the last hour of sales, I was surprised by the lack of floor support or proactive assistance for customers. As I approached the checkout area, I noticed a significant line forming around the jewelry counter. I requested assistance from two store associates who were present but engaged in a personal conversation. When I asked them to assist a gentleman who was handling a line of more than eight customers, one associate informed me that staff members were on break. As someone with over 28 years of professional experience in customer service, leadership, and retail across multiple industries, I am aware that employee breaks are typically scheduled so as not to impact customer support or store operations. When I asked for her name and position, the associate refused to provide her name, stating only that she was a manager. Her demeanor was dismissive and unprofessional, which negatively impacted my experience and, I would argue, the overall morale and performance of the store. Eventually, another associate, who was on break and wearing her name badge, came to assist at the front, and I appreciated her effort. However, the initial interactions left a strong impression regarding the importance of staff accountability and professionalism. We are currently in a challenging economic environment, and every dollar spent by customers is meaningful. When a store does not value the hard-earned money of its clients or fails to provide the level of service customers expect, it risks losing them. Poor service can create a domino effect, ultimately impacting sales, customer loyalty, and team morale. I respectfully encourage your leadership team to reinforce policies regarding staff engagement, customer service, and floor coverage, particularly during peak or closing hours. Customers notice how staff are treated and how they conduct themselves, and these interactions directly influence repeat business. Providing the level of service one would expect as a customer is not just courteous -- it is essential to maintaining a strong, loyal client base. Thank you for taking the time to review my feedback. I hope it will be received constructively to support positive changes in staff conduct and overall customer experience at this location. Sincerely, Qiana langston

I shopped at Dollar General less than a month ago, worst checkout I have ever had. I encourage…read moreeveryone to stay away from that store. The manager and employee, the rudest people I have ever had to deal with. They both don't even know how to take a percentage off of sale items.

To be honest, I'm not sure why people are such huge fans of Dollar General. Maybe it's because they…read moresell a bit of everything and seem to pop up in places where there are no other stores to get everyday necessities, maybe it's the super coupon people, I don't know. I always feel like it's trying to be a Dollar Tree, but is way overpriced. This is the only Dollar General I've ever visited, so I can't compare it to others. This one always feels like it's too small and cluttered. The employees are nice enough though. I'm trying to give this location a decent review because I will still go here if I need something. (this time I came in for clearance Easter candy and cheap watercolor paint for my child) but the store kind of gives me the creeps and I don't feel like it's a good value.

This is also a FedEx drop off location which I use often…read more Staff is always nice and super helpful! Manager Trish always goes above and beyond.

From the owner: Dollar General Winthrop Harbor is proud to be America's neighborhood general store. We strive to…read moremake shopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

They don't have a lot of plus sizes in dressy dresses more Jr's than anything. I was a little…read moredisappointed in the business

I love a good deal at Burlington. Service is good. Selection is good at this location. Pretty tidy…read moreand easy to browse. I find great items for great value. Love the value of outlet prices. From Purses, luggage, foot masks to clothes and neck pillows. Always a deal to be found, if you're willing to look. Also they have lay-a-way for 30 days. Security is always polite and welcoming.

Very pleased with service and hospitality. Had exactly what I needed when no one else did. Thank…read moreyou. Highly recommend!

This store was not a usual Dollar General. There was merchandise laying in the aisles, the floor…read morewas dirty, and the young man checking out had his pants hanging below his buttocks. This is not a pleasant or professional sight. I left and went to the Family Dollar and will not return to this store ever.

Staff was helpful in my hurry and rush in and out. They showed me where the item I needed was. And…read morethey answered a few other questions. Clean and accessible for all items. The produce was fresh and nice looking. Has a lot of different and interesting ingredients.

So my wife and I were tired, we both at worked, didn't feel like cooking. So I go to festival…read morefoods. I was really excited to get a roasted chicken at five fifteen p m.In the evening. And there were none and when I asked if there'd be any more, I was told no. You lost a sale I went to pick and save and bought one. I have been in there a couple more days and notice there is no rotisserie chicken out and recently you just said it was on sale. You're missing your mark.