I won't be returning ever again. The complete child at the front desk does not have a single clue…read morehow to deal with 1-800 contacts. 1-800 contacts has them down as an uncooperative eye care center for a reason. The first time I ordered my contacts they messed up the prescription (sheehy) and the person at the front desk refused to do anything about it until I had to pester him for almost a full week. I thought I finally found a place I could call Home for my eye care and unfortunately, this is not the place.. completely and utterly unprofessional front desk administration and I will never tell a soul to go here.

Frequented this place for years when Iived in y. They were the best in every way…read more Never had an issue and always ready when promised. I miss their kind and professional service.

After a situation arose with eyesight I got a new pair of glasses here. Thorough exam, quick…read moreturnaround. I do feel it was a tad expensive ($1000+) for progressives. Great service. Knowledge techs. I only need a single lens but they couldn't make a pair of glasses with a single progressive lens. I had to get both lenses even though one eye is blind.

After having my appointment rescheduled by them 3 times, I arrived ten minutes late due to downed…read morepower wires just up the road from them. Upon entering i was told that I would need to reschedule due to being late. I explained the situation to the woman at the front desk but she gave a sarcastic "sorry". I have been a customer for several years now and have delt with their extremely high prices, but after being treated like this I will move on and take my business elsewhere.

Hughes had an excellent selection of glasses to choose from. I was looking for a specific brand and…read morethey are the only place in the Capitol region to carry it. My entire appointment was seamless, from scheduling to getting my vision, checked, to picking out glasses with help from the lovely and friendly staff. My glasses were ready in one week and I couldn't be happier. Highly recommend!

I haven't had my eyes checked since I was a little kid. Now that we have vision insurance, my…read morehusband and I decided we both should go. This was one of the closest places that took our insurance and they were able to get us new patient appointments. We had a great experience. The staff were very friendly and the Dr was great. We would absolutely recommend them and will continue to come here for any/all of our eye care needs.

The staff is rude and very judgmental. I felt very pressured to buy glasses I didn't like. Please…read morestay away

Night and day experience compared to past visits. Huge improvement. Friendly staff - Dr.Zelkie is…read moreenergetic, enthusiastic and knowledgeable. Really pleased and surprised with how much this place has improved

I walked in with a new doctor's prescription and 4 pairs of glasses today , prepared to change the…read morelenses on all. The first question the gal asked was do I have insurance. I said no and asked what the average pair of lenses would cost and showed her my script. She did not even look at it and dismissed me saying lenses started at $610, just for lenses. I had the frames. Never even looked to see these were single lenses , not progressives, not bifocals , nothing. I was blown away and obviously made no purchase at DiNapoli.

I sat on my Ray Bans and severely bent the frame and a lens popped out. I walked into Di Napoli and…read moregave them to the receptionist. After only 5 minutes, the optometrist took them in the back with a warning that he might not be able to fix them. He came right back out with my glasses looking just like new. He evened them out so they fit better than before I broke them. No charge at all and he and the receptionist were both very friendly. I would have happily paid $15 but they insisted on nothing. Great little office!!

The technicians are pleasant enough. Everything seems to take a long time, so be prepared to wait…read morequite a while. The doctor is competent, although you spend very little time with her. There's not a lot of communication. My main concern was with the receptionist at the check in/out desk who was quite rude. I don't think a person with this kind of attitude should be in the position of greeting or interacting with patients. Generally the care I've received with this practice has been good. But there is room for improvement with patient interaction.

This is the most disrespectful medical office that I have known. My husband had cataract surergy by…read moreDr. Wang. His first day-after-surgery follow up was a 9:30 in Albany office. He left there at 11:06. Second follow up after surgery was Clifton Park. He had a 9:50 & did not leave until 11:38. You are brought in by a tech who does their thing. Then wait for the doctor who sees you for 5 minutes. This is called GREED. Pack them in, make them wait so thr dr. makes money. Disrespectful to patients.

Great place very thorough. Good at what they do but pretty shady…read more Scheduled me 6 months out and then decided to drop my insurance a month before my appointment.

They were pleasant and friendly. They did a very thorough eye exam. I didn't feel rushed as I have…read moreat other eye exams. I will definitely be returning for follow up exams.