It's hard to find an ophthalmologist that has an office that isn't short staffed, over booked, and…read moretreats you like a number, but if you want one that doesn't rush you, values you as a patient, and is quiet, then this is the place for you! I love coming here because the staff is always readily available. Usually when I come here, it's only me and maybe 2-3 other people tops. Paperwork is texted to you prior to the appointment so the front desk is super efficient. I also like how they explain all their policies, including a late fee or no show fee! I can't remember the cost of it, but I do like offices that have these policies so people are accountable and not just taking up appointments. Anyways as soon as I got checked in, I was lead into the room to the 3 basic machine tests, including the eye pressure machine that puffs air into your eyes. The staff was very patient with me as I had to repeat a few times and couldn't keep my eye open. From there, I saw Dr Shimizu who also asked how everything has been, asked clarifying questions, compared my results from last time, and had me read out some letters, plus look at my eyes with his bright light. After that, I got walked to the front again where the staff explained to me my eye coverage insurance and also explained the sales/specials that were going on. I ended up leaving with a new pair of $500 glasses. I didn't plan on spending that much but it's been 5 years since I had a new pair. I also got all the bells and whistles with the lens including blue light and anti glare. I figured the 50% off special helped me save a few bucks. I've been going here for years and this is my first pair of glasses from them, I usually only purchase contacts. So again, if a clean office, great staff, and patient doctors is what you're looking for, go here! You don't need to buy glasses or contacts, but the appointment experience is priceless!

Got in right at my appointment time. Employees were nice and the doctor was cool but prices looked…read moreturbo charged. I was quoted $300 just to put basic single lens lenses in my own sunglass frames. I told the woman helping me their prices seemed exorbitant. Their base model frames were $300. When I told her I was gonna hold onto the prescription and shop around she told me I'm going to end up paying the same everywhere. I went down the street to Visionworks and got new lenses for my own sunglasses frames, plus 2 brand new frames, and 2 sets of brand new lenses for those 2 frames for $510! Both of the glasses I got at Visionworks were name brands, but not high-end name brands.

Jessie assisted my son and I today. I previously went to another Pearle Vision location and I was…read moretold they didn't have the same frame my son already had and after putting it off I decided to come back but try the sunset location. Welp, Jessie went over and beyond customer service and although the specific frame was not in stock he reached out to corporate and was able to order the frame. Huge thank you! Also for your patience and customer service.

I had a very disappointing experience at this Pearle Vision location. I brought in my own frames…read moreand prescription to have new lenses installed, but when I got them back, everything was extremely blurry. My old lenses were actually much better, so I knew something was wrong. I called to ask about their satisfaction guarantee because there is a sign in the store that says satisfaction guaranteed and no questions asked, and their website states the same thing. The first employee I spoke with was very nice and told me the manager would call me back. The manager never called. When I called again, I spoke with Alma. I found her extremely rude and condescending. Every time I asked what the guarantee covered, her answer was basically no. She told me that if my prescription had changed, they were not going to replace the lenses, and if the problem was not their fault, they were not going to replace them. She kept telling me to go back to my doctor and repeated that they would not redo the lenses. After hearing no over and over again, I was left wondering what their "satisfaction guaranteed, no questions asked" policy actually guarantees. At one point I asked for her name and thought she said Ana. She responded, "A-L-M-A. It's just four letters." That completely unnecessary comment gives you a good idea of the tone of the conversation. She also told me the manager already knew about the situation but was not going to call me back because I "wouldn't like the answer." I had specifically asked to speak with the manager and never received a call. I eventually went to the Pearle Vision at 75 S Valle Verde Dr. after my neighbor recommended them. She had also had a bad experience at this location and told me the Valle Verde location had taken very good care of her. They did the same for me and worked with me until my lenses were right. I understand that prescriptions sometimes need to be adjusted. My issue is how I was treated when I asked for help and tried to understand a guarantee they advertise both in the store and on their website. I would not return to this location, and I suggest to go to the Valle Verde location who showed me that this situation could have been handled with professionalism, respect, and a genuine effort to help the customer.

Was here a few months ago and bought my sunglasses. It's been lose on my face and I came on a…read moreSaturday around 3:30pm and was helped. Not too many ppl. I signed in and was helped writhing a few minutes. She brought me to the "fitting" counter and then started to warm and bend my sunglasses a few times. A few adjustment and it fits so much better now. Thanks for the quick help. I was out within 10mins and my sunglasses fit better.

My wife and I went to Vision-works located at 681 Mall Ring Circle in Henderson, Nevada…read more We saw Optometrist Dr. Jean Garcia at Signature Vision Care for our eye exams, she was friendly, knowledgeable, calm and patient. Vision works associate Vicki, was friendly, down to earth and she did not pressure us and gave us several options on brands of new eye glasses and she was very patient. Great job Vicki, keep up the awesome work.

To see.... The question, are you blind and really don't…read moreunderstand? Recently, after some huge mistakes and debates let's see how blind we truly are . I'm not only blind, but I have trouble seeing far away . Luckily, I'm in the right place . Let's go get fitted for glasses . This is a great place for the all in one stop shopping for glasses. You can get the eye exam and buy glasses all at the same time. What a lovely concept? Especially when an individual is struggling with that thing called "time." The eye exam went smooth and the doctor called me back in a proper amount of time. After looking through the lens and remarking one or two. No, go back, three or four we were all done . The eye exam was throughly conducted and an individual is given a print out of the scale of your eye prescription, just for your records. You can order glasses here or take the exam to go . It's your choice. It was a better experience and fit for my schedule to do it all here. They offer all the top brands it seems at fair prices . They offer a warranty plan that covers the frames for a reasonable amount. After you pick your frames they fit them for you on the spot. They show you what your new glasses will look like on you in real time. That's the entire process in a single shot. They called in less than two weeks and you are on your way . To better seeing . The older we get we need enhanced services to help us be the best human possible . My answer to being the best is "seeing" both close up and far away through pink colored clear ray ban glasses .

They told me I had a detached retina and then stopped the exam. Said I needed to go to an…read moreophthalmologist immediately, then made an appointment for me with one that was three weeks out. I went home and made a new appointment with someone else for the next morning. Only to find out that I did not have a detached retina at all! I did however have cataracts that I have since had removed. Would never go back to this lens crafters again!!

best place in town hands down! my glasses broke and i went in to get a new pair. i didnt remember i…read morehad warranty but i was 2 days past my warranty and Dave still helped with that.

Ask for Awesome Emily if you need expert assistance with your frames fitting properly and…read morecomfortably! I had almost given up on wearing a pair of rimless glasses that kept hurting my nose despite multiple adjustments from several different optical places. After being referred to Custom Eyes, I stopped by and Emily (the manager) quickly figured out that the ear piece needed to be adjusted a certain way along with replacing the nose pads in order to prevent the pain and pressure happening to my nose bridge area. Best of all, there was no charge for the fix! Hours later and finding that wearing my glasses still doesn't hurt as bad as before, I feel like I should've paid them something for their time and fixing what nobody else had been able to until now. The other staff are also very welcoming, and there is no sales pushiness. I highly recommend Custom Eyes for their exceptional customer service and technical know-how. My only minor issue would be their smallish parking lot because of all the other businesses in the same busy shopping center. A **HUGE THANK YOU** again to Emily for saving my expensive glasses from being shoved away into a dresser drawer collecting lint and dust!

I have been seen by Dr. Lisa Duong a couple times within the last few years and have always had a…read moregreat experience. She is extremely knowledgeable and personable. Her front office staff are also very pleasant and have been there since the location opened, I believe. In my most recent visit, I had to bring along my 19 month old child and the staff was extremely patient when they did not have to be. If you are looking for a new optometrist, this is a great place to go.

Cane here after a terrible eye exam and service from Warby Parker. Came to All things eyes on…read moreSunset and doctor knows what she's doing! staff is incredible.

I have been going to the other location off of Stephanie and thought they are the same but this…read morelocation is not. Optic Gallery on Lake Mead is part of a franchise and is owned by someone else. Although, I called this location as I had a day off and wanted my eyes checked and they had availability while the other one didn't. I'm glad the Lake Mead location was able to see me and got to experience the new doctor and workers and I have to say I like this location much more. Office is quite large. Dr Angela was amazing as she calmly walked me thru my eye issues, with options and recommendations. Teresa is who I met with after the prescription was written up. She also provided options and walked me thru what my insurance covers and irs much more than I was ever told or even knew. I am happy with their patience and thoroughness. I will be returning with my daughter.

I am updating this review to let you know Optic Gallery did an excellent job resolving an issue…read morewith my lenses.

Word of mouth! Last week, Pearle vision associates referred…read moreme here for my specialties sunglasses to hopefully be restored. I came over last week. They were closing had a quick trip so I wasn't able to get back before this week, but my Life would have it that I was working in the area so it worked out just fine.. had a pair of sunglasses that last year got knocked off the counter unbeknown to me. They were so classic. They still had a glass lens versus plastic and needed a specialty optician to assist me. Jerry was working, looked at them and immediately,knew CC how he could help?. he told me he could have them ready in 2 1/2 hours. Mind you I have held them in my eyeglass holder at my in my car for over one year.. The price was within normal limits. The customer service was excellent historically we have given them five stars again I give them five stars thank you Jerry and J. Crimi eyewear boutique. And a sidenote, I needed a screw for some other work eyewear and these are also specialty and although they could not assist me with those it wasn't because they didn't try. And for that, I thank you.

Jim is absolutely amazing! Always friendly and provides world class service no matter how big or…read moresmall the task. He repaired my Ray Bands in a days time and was able to find an exact match for my broken lens. If you're looking for eyeglasses repairs or just new frames, this should be your only stop in Las Vegas, you'll never be disappointed with Jim.

One of the best things about Costco is that no matter where you go, you get consistency in the…read moreproducts and the prices. 10/10 would recommend.

I've been coming to this Costco for a few years now and it's pretty solid. It does get quite busy…read moreso I recommend not trying to find a spot too close by. They frequently have lots of samples and as far as aisles go, if you've been to another Costco, it's very similar. I'm glad they've expanded the size of their gas pumps because it used to be a long wait for gas, but it's gotten significantly better. Like with all Costco's, they sell a lot of different things but usually only one or two varieties. So for instance, if you want yogurt, you got like two choices and you have to buy like 20 of them. But it can be a really good value as long as you shop within your means and don't buy too much. Don't forget you can always return it too if you don't like something. The food court is also really solid and you can get a nice cheap meal here if you play your cards right. This Costco has the AT&T key ask in it (other Costco's have other mobile phone vendors). So if you are AT&T customer consider considering becoming one it's worth stopping here because they usually have pretty good deals compared to the normal promotions.