I'm 57 and have been wearing contacts for over 32 years! This is hands down the WORST place that…read moreI've ever been! Now I see why it's said "you get what you pay for" the service is sub par, and the services are less than favorable. I'm told to come back in 2 weeks to try the other contacts. However!!!! The dr is there ONLY once a month. A "digital" Dr can not give me the other trials. So now, I'm going to have to pay again at another eye provider to have another exam, in order to be able to see. The mono vision didn't work and now I'm left to Wing it! VERY DISAPPOINTED! I will never come here again!!!

Purchased glasses there 5 and 4 yrs ago and was reasonably satisfied. 3 yrs ago was not happy but…read morelast year decided I would try again as I had paid less for my glasses than elsewhere. Last year was very dissatisfied with the customer service and attitude of the staff, so decided to look around. A friend highly recommend Stanton optical, who provided far superior customer service, much lower prices, much nicer attitude and a sincere smile instead of a " we could care less about you" attitude. You treated a long term customer like crap and motivated me to look for a better eyeglass source. I am very glad I found Stanton, like being treated like a valued client instead of an annoyance as I felt at americas best.

I just had my first appointment at Visionworks at this location and it went so smoothly. When I…read morechecked in, the man at the from desk quickly went over my insurance, telling me what is covered and what is not covered which was very helpful. The lady who took me through all the machines at the beginning of the appointment was very thorough and walked me through each machine, telling me what each one was for. My prescription update was easy and checking out went fantastic. The lady at the front desk walked me through me ordering my new prescription of contacts and was such a joy to chat with. Overall, a great and smooth experience!

My first time visiting here and the customer service was outstanding. Everyone was so helpful and…read morefriendly. Dr. Young is who I saw and she took her time and patience and explained everything she was doing and why and then asked if I had any questions. I certainly did. She answered everything single one. Maurice is the gentleman who helped me finish with my glasses before I left. What a pleasure and very efficient and helpful insight with cleaning them etc. he went out of his way to make sure I was comfortable with the glasses I chose and explained exactly what I got and how they were going to work inside and outside and at night. I definitely would recommend going there if and when you need glasses. They have many choices for women and men. All different styles and brands. It was like being in a candy store I couldn't make up my mind

My husband and I recently purchased four pairs of glasses from House of Eyes. What an excellent…read moreexperience! We wanted to update our styles and the staff was so very helpful in helping us to achieve that goal. In addition to admiring each other, we both have received a number of unsolicited compliments. It is rewarding to shop locally and get such amazing service. Go there...I think you'll find glasses that you love and people who care about their craft.

Best selection in town! You can use your fsa here and they make the glasses on site, unlike your…read moredoctor's office, who has to send them out and get them back three weeks later... No lie, what I end up paying out of pocket WITH insurance is what they charge period. They don't accept insurance, though you could go the reimbursement route with your insurance company. This place is the business and they can have my dollars!

All-around great experience with the team at Optical Designs - Country Club! Minimal waiting for…read moremy scheduled eye exam; receptionist, technician and doctor were very courteous, friendly and accommodating. The folks in the eyewear shop are always helpful too, with someone immediately available to help with eyeglasses choices. This place has the nice mom-and-pop feel of a smaller business. You'd never know they are part of the larger Wake Forest Baptist system.

I came here on recommendation of my friend who loves this center. I went to look for glasses and…read morethe receptionist was VERY kind and pointed me to one of the ladies. As I approached I explained it was my first time and I was looking for glasses. She asked if I had my Rx and when I realized I had forgotten it and I didn't go to Baptist optometrist for my exam it all went downhill. She informed me that she couldn't help me find a frame without a Rx. I asked her if I could bring the Rx the next day. She said she'd have to disinfect ALL the glasses I touched because this pandemic(I work at Baptist hospital I get it) and without a Rx she couldn't pick out my frames. I told her I was sorry for bothering her and that I'd never been told that without a Rx I couldn't just look at glasses anytime so I would just leave. She tried to stop me but by then too late. I really loved some of the frames I saw too. My friend who recommended me said she goes in everytime without a Rx picks a frame then brings a Rx back in, she apologized for the recommendation. Oh well, I tried. Just remember BRING A PRESCRIPTION!

I scheduled an appointment for 2:00 PM and arrived early, only to be told I would still have to…read morewait an hour. They were clearly running behind but refused to acknowledge it or communicate that honestly. The eye doctor had a major attitude and was rude from the start. When I asked questions, she was uninformative and dismissive, and it was obvious there was little to no customer service training. Another major issue was the insurance information. Their website states they accept my insurance, but once I arrived I was told they do not. One person said they might only accept it for the eye exam, while glasses would most likely be out of pocket. The information was inconsistent and misleading. Between the long wait, the doctor's major attitude and rude behavior, and the misinformation about insurance on their website, this was a very disappointing experience. I would not recommend sending anyone here.

Stopped here yesterday to look into ordering new eye glasses. Spoke with Mark. Very good customer…read moreservice. He explained things very well. Both my wife and I decided to order glasses. I explained to Mark exactly what we wanted and he did exactly as we asked. I was impressed that he didn't try to "up sell" us at all. He listened and it was greatly appreciated. The exam process was very simple- done via telemedicine. The only downside was that the doctor had a very strong accent and it was difficult to hear him sometimes. Overall- very good experience and I would recommend them to anyone looking for glasses.

Love this place and the doctors. I've been going for years and they genuinely care about your eye…read morehealth!

READ THIS REVIEW BEFORE SCHEDULING... I was considering not writing this review even after all the…read morewaste of money and time but Vision Source-Eye Center of the Triad had the nerve to send me a bill for $4.13 a couple of days ago. I cannot let this pass! I am so extremely disappointed with this eye care practice. Total incompetence. Let me begin with: I have had myopia since I was 12 years old. With Dr. Martinek, I walked into the office having myopia in both eyes, but walked out with a "perfectly healthy" left eye (20/20 vision). But 5 months after that visit, when I could not see at all, I walked in with her "20/20 vision" in my left eye and left with myopia again. Go figure! Meanwhile, she had me on "dry eye" treatment however charging both my eye and medical insurance for unprofessional and incompetent care. I still had to have a THIRD eye exam this year because I could not see after Dr Martinek's second exam. I know mistakes/typos/calibration errors can happen, and I appreciate honesty. The people in this practice, starting with Dr. Martinek, are unable to take responsibility for mistakes but quickly blame the patient. Josef, the optician/administrator, is condescending and disrespectful. It is truly embarrassing. I prefer driving 90 minutes to see my eye doctor in Wake Forest and have positive, respectful, quality care.

Very expensive. Dont believe their commercials. Eye examine was top notch, but their quality is no…read morebetter than other cheaper stores

Zero way of getting in touch with this location without driving there. Phone numbers all route to…read morecorporate who refuses to connect customers to the store. Eye exam completed at this location was also done poorly resulting in the wrong Rx being worn for months. Wildly disappointed.

Thought I would update my 2019 review. Doctor Baker is a great guy. I have been very happy with…read morethe service I receive here. He is very thorough with the eye exams and offers great advice. The ladies up front have always been very professional. Baker Eye Care has a nice selection of prescription glasses to choose from. I have purchased glasses here once but I stick to contacts. Baker Eye Care accepts my insurance which makes it very affordable. I will say the prices for the glasses are higher than national chains or online. I don't know if there is a quality difference, but Baker's service can make up for the difference. Great local practice. Highly recommend supporting local businesses.

If I could give zero stars, I would. I have been a customer here nearly 30 years. This place was…read morefantastic when Dr. Berry was owner but has gone steadily downhill since his retirement. Broke my glasses In half yesterday and they can do nothing to help me until after LABOR DAY.... weeks away. Then the woman on the phone had the audacity to hang up on me when I asked to speak to the Dr. to ascertain a solution. Myself and family, father, brother and his family, and quite a few friends are now looking for a new eye doctor!! Be very wary of setting foot into Baker Eye Disservice. Rude desk workers and no sense of helping someone. If they treat someone with 30 years of loyalty with such a dismissive attitude - I'd truly hate to see how they treat others!!