1. The Optical Place

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Greensboro, NC

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The Optical Place

3.7 (3 reviews)
Closed • 9:00 am - 5:30 pm

Services - The Optical Place

Eyewear fitting

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8 years ago

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4 years ago

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9 years ago

Tried to make a appointment with the optometrist and was turned away. The receptionist said they weren't taking any new patients.

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Warby Parker Friendly Center

Warby Parker Friendly Center

2.3(3 reviews)
4.5 mi

This place and the people there are amazing! From the website to the store, phenomenal! Their…read moreselection is extensive and it starts with virtual "try ons" online. That is helpful to show you at home what they have available but when you come in to the store, it's such a better experience because you can FEEL the frames on your face and the staff there are so knowledgeable and helpful! Grace and Bruce and Mena (their on site Optician) have been amazing! The most amazing part is, I purchased a pair I thought was perfect but it ended up not working at all (I wear hearing aids, have a wide bridge but narrow face, etc. so I'm not an "easy fit"). I went back and they went the extra mile over and over to make sure I had a better pair that fit better, looked better and refunded me some money because the second pair was less expensive than the first. The 2 (only) 1 star reviews here ( from Last year ) are not reflective of the service I've received the last two months from WP in Greensboro. They will gladly adjust your glasses if you purchased them from WP. I've been in several times for this. Also I've had 3 pairs sent to me over the last 2 months, they always arrive quicker than expected, I get an email each time telling me they're won their way and when they're delivered and I just pop in the store to have them adjusted after they arrive. Because of a special circumstance (they put new lenses in an old frame they no longer carry) they were delivered to the store and I received an email and a call saying they were ready for me to pick up. I would never buy my eyeglasses anywhere else and I recommend them to everyone (I get compliments almost weekly on my glasses).

Apparently they can't "adjust" glasses for you lol... So you have to go somewhere else if they're…read moretoo loose or too tight they don't care

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Warby Parker Friendly Center
Warby Parker Friendly Center
Warby Parker Friendly Center

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Visionworks

Visionworks

4.3(19 reviews)
2.9 mi
•$$$

I just had my first appointment at Visionworks at this location and it went so smoothly. When I…read morechecked in, the man at the from desk quickly went over my insurance, telling me what is covered and what is not covered which was very helpful. The lady who took me through all the machines at the beginning of the appointment was very thorough and walked me through each machine, telling me what each one was for. My prescription update was easy and checking out went fantastic. The lady at the front desk walked me through me ordering my new prescription of contacts and was such a joy to chat with. Overall, a great and smooth experience!

My first time visiting here and the customer service was outstanding. Everyone was so helpful and…read morefriendly. Dr. Young is who I saw and she took her time and patience and explained everything she was doing and why and then asked if I had any questions. I certainly did. She answered everything single one. Maurice is the gentleman who helped me finish with my glasses before I left. What a pleasure and very efficient and helpful insight with cleaning them etc. he went out of his way to make sure I was comfortable with the glasses I chose and explained exactly what I got and how they were going to work inside and outside and at night. I definitely would recommend going there if and when you need glasses. They have many choices for women and men. All different styles and brands. It was like being in a candy store I couldn't make up my mind

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Visionworks
Visionworks
Visionworks

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LensCrafters

LensCrafters

2.2(28 reviews)
4.2 mi
•$$$

I had a fantastic experience at the Lenscrafters at Friendly Center. We worked with Raye. I…read morehighly recommend her. We were a complicated customer in that I had my oldest daughter with me who was getting glasses for the first time, I also had my youngest daughter's glasses with me needing updated lenses. I only had the name of my insurance provider, without any policy numbers. Raye multi-tasked like a pro. She got my older daughter started looking at frames, and in the meantime quickly identified my insurance coverage. She compared those benefits to my AAA benefit to the in-store promotions and it was easy to identify the best way to process my purchases. She shared in the enthusiasm of my other daughters first set of glasses and patiently helped her pick out the best pair, and got the lab working on them immediately. Because we were going out to dinner, I was planning to pick up both glasses the next day (the replacement lens wouldn't be ready until then anyway). I received a text that the new glasses were ready earlier than promised. By the time we finished dinner and drove back to Lenscrafters it was about 8:10 pm. They close at 8:00 pm. My daughter was disappointed. Just for the heck of it, I knocked on the door. The general manager, Mike, came and unlocked the door. I apologized to him and asked if we could possibly get the glasses even though they were closed. I'm sure Mike was ready to go home, but he graciously invited me in and seemed genuinely delighted to get the glasses for us. That's great customer service. The next day (today), I went back in to get the second pair of glasses. The store was packed. Raye saw me come in, smiled, walked across the store and asked how Eliza like her glasses. I was blown away that she remembered my daughter's name based on the volume of people in and out of this store. I will continue to go here for our entire family's glasses needs. I highly recommend Lenscrafters at Friendly Center, and want to thank Raye and Mike for the excellent service.

When I walked in, I was little worried about the wait. There were a lot of people in there and…read morehardly anywhere to sit. The lady at the front desk that wasn't on the phone could've been a little nicer and acknowledged me when I walked up instead of just looking at me and then doing something else and then acknowledging me. Other than that, the wait wasn't too too long, and everyone else was really nice.

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LensCrafters
LensCrafters
LensCrafters

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The Optical Place - opticians - Updated November 2026

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