Had a contact lens emergency while visiting Sonoma over the holidays and the folks at Lyons…read moreoptometry were BEYOND kind, helpful, and accommodating - they went above and beyond and saved our vacation!! Cannot recommend Lyons optometry (especially their front desk staff) enough. It's also a lovely office- clean, bright, and well appointed. Was extremely happy with my experience here.

I recently I went in to have an eye exam and purchase glasses. Staff was very helpful with picking…read moreout frames and I was told I would get glasses in 2 to 2 and 1/2 Weeks. No problem. After 3 and 1/2 weeks I received a phone call to say the lab said they might be here middle of the week, making it 4 weeks. When I asked why I was told 'I don't know'. It seems Lyon's optometry could be more attentive following up on their glass orders with the laboratory. A 4 week wait is excessive, and I would expect them to follow up on late orders. I understand they are planning to roll out a concierge type service soon.

They always get my prescription right and have a great selection of frames. They are a little…read morepricey but I've always had a good experience with both the optometrists and the oculists.

Incredible! My son caught pink eye at camp and this place got us in 20 minutes after calling and…read moreright before they were closing! Their Incredibly efficient and friendly staff guided us through a jiffy check in, collected our info and insurance and my son received immediate attention, diagnosis and eyedrops to cure his infection. Very professional, friendly and responsive. They saved the day as my son would have needed to miss summer plans if he couldn't get medication immediately. We were in and out within an hour of calling them. Amazing!!

What an awful business, they took my insurance. Ran it and claimed that they have no more…read moreappointments for the rest of the YEAR. I laughed I literally laughed on the phone. This place isn't worth it. I guess not everyone deserves to have eye sight. I'd give zero stars if I could.

Dr Poon is very thorough and quick. The ladies that help you find your glasses are very nice and…read morepatient. This is my new eye care specialists from now on. Abby was so sweet helping my Daughter and myself with our glasses.

Best eye dr in Santa Rosa,…read more Stavan was my Doctor of Optometry for decades. His holistic approach to eye care leads to better care. I didn't know how good his was till I moved to LA, and had to try and find someone as good. Having a real doctor make, fill, verify, and fit your prescription makes a big difference, And it leads to better results with glasses. (You're less likely to experience eye stain, headache, and eye fatigue.) There is a decent selection of glasses, and the office is clean. He got me hooked on "flexon" style frames. Which can handle a beating, and are less likely to break. I can't imagine going back to "normal" glasses. If you haven't tried them. It's really worth trying them.

Great staff, all very knowledgeable and create a relaxed atmosphere. Nice products with a good…read morerange in prices. Hollis Stavn did a great job on my eye exam, I am sure everyone has different eyes and issues and he went through a lot of effort to pinpoint where I needed more visual support. I ended up getting 2 pairs for two very different activities and effort/duration levels. Highly recommend this location if you are also a tech worker, read a lot and are also pretty active.

Truly the best care when I come! Quick to get into the appointment, not booked out forever, nor do…read moreI feel rushed! He takes care of my whole family!

Robert Gregg and his staff did a great job with updating my glasses and contact lens prescriptions…read more I was seeking both single focus and multi-focus lenses, plus glasses with readers, so it took three visits in total with samples to try out at home. Great outcome and good staff. They also accept my work vision plan, VSP.

Based on reading reviews here, I scheduled and appointment with Dr. Lee. On 12/28/22 I had the best…read moreexperience ever with an ophthalmologist. She explained each step of the exam and the function of each piece of equipment, answered all my questions, never talked down to me. I would describe her as professional, experienced, thorough, articulate and cheerful. After seeing her, I went over to Target Optical to check out and order frames and lenses. I was pleased with the selection of children's frames, the only place I looked because my face is so small. However her name is spelled, I can't rave enough about the professional and friendly service from Sagan (Sehgen). I returned on 12/30 to leave some old frames for new lenses. She greeted me like an old friend. That's what I call great customer service.

We didn't get our eye exams here (just because we already have an optometrist we like) but my…read moredaughter and I both got glasses here and the experience was great! Gabby was super helpful, kind, thorough, friendly, and wanted to make sure we got something we were happy with. The glasses were done faster than we expected, and I received a text to come pick them up. Gabby made any necessary adjustments to help the fit and we were done--fast, easy, and great!

Love it here! It's very fancy, all new high tech equipment. No air in the eye or dilations here…read more Love all the staff everyone is super friendly and helpful. If you like high end glasses this is your place! All named brand and super cute! I always go for the extra chunky Aubry Hepburn look and they have plenty here! My new ones are Yves St. Laurent

I've had very good experiences with the Optometrist, Dr. Wu and her assistant. Very confident about…read moreher exams and my vision plan going forward. Definitely recommend Advanced Vision. I plan on bringing my little girls in for future check ups.

After multiple attempts to reach their business, I'm deeply saddened that it took our insurance…read moreagent to finally get a person during their call to the National Vision offices. We've had several employees attempting to use their service for which they were hired to provide. For whatever reason, their claim submissions were declined by this company with no explanation or call to our office explaining why. After our agent contacted them, we learned there were some changes made on their end in November for which we were NEVER notified, although they claim notification was sent via email. We keep every email that comes into our office as a formal record of communication between us and our vendors. There was NO such email received as them indicated to our insurance agent. For me, the declining of requested services should have given National Vision a heads up there was an issue and likely with communication regarding whatever changes were made on their end. Clearly a poor representation of quality customer service and as their client for the last 7 years, we are disappointed.

Walmart vision center at San Leandro (National Vision) deserves negative stars for what happened to…read moreme in summer of 2021. I ordered a lenses for a perfect pair of frames previously bought at Walmart, and asked for a new screw for another frame previously bought at Walmart. They took a perfectly good pair of frames, put in new lenses reversed left for right, lost a screw, and twice replaced it with incorrect screws that were way too long and/or fell out. On the second pair, they put in incorrect screws twice, which fell out in transit. Because meanwhile I broke my arm and couldn't make the long drive back and forth to Walmart to fix all this stuff, I also paid about $20 in shipping back and forth (they claimed they had not charged me for one trip, but the charge appeared on my credit card). Then I had to pay another optometrist closer to me to fix everything. He replaced the two screws properly, and meanwhile noticed that the lenses were reversed and fixed them (otherwise my elderly mother with dementia would have used wrong glasses for the rest of her life, because she may not have understood what was wrong and been able to tell me. This is not trivial.) He charged me $10 for all that (a bargain). So my costs were about $30 is out-of-pocket only, not counting the time for extra trips to Walmart, several trips to the other optometrist, gas, etc. Now, that's all just simple incompetence; that doesn't really make me so mad. But here's the part that is bad faith and DOES make me mad: The only compensation offered was 20% off my next purchase--which must be within the next five months! Hmm, didn't I just buy glasses? What is the chance I will need more in the next five months? After several long phone calls with National, they upped the offer to 30% and extended it by a year. Since the only thing I might need would be a backup pair of lenses for existing frames, that amounts to about $30--which I can only get by going back to Walmart. Up until this time, my experience with San Leandro vision center had been fine, but after this I would say: Be sure to check everything with a fine toothed comb, because a fair number of people somewhere in their system are very incompetent. And they are not really very "sorry," despite their claims. You will not be compensated for any errors--unless you need lots of glasses.

Low quality of production - course lens cutting. Its manufacture produced wrong prescription…read moreeyeglasses made me waiting longer - over a month to get my eyeglasses. Its message notification was not practical - never received their notification. I rate them to be the opposite side of their name - American's Best.

Went to this location for eye exam and new glasses. The exam seemed to be rushed,and the results…read morewere disappointing. Prescription was terrible, and returned two more times as they attempted to make it correct. After third visit, I decided they could not get it correct, and will not deal with them any further. Very disappointing, and would never recommend them. The new glasses are useless, and I am wearing my old pair again. Their name should be changed to America's Worst. I wish I could give them 0 or less stars. Stay away from this business, it is a joke!

The very best care I have ever had! The doctors are the…read morebest. Surgery facility the best care I have ever had! Dr.Ni listens carefully and did an amazing job of removing a lens that had been wrong for over a year and replaced it with a new lens! I recommend the Eye Care Institute to everybody! They are friendly and caring and very intelligent. The faculties are amazing and very up to date! I want to thank the staff and all the Doctors for their patience, excellent care and openness

I'm not going to wait a damn three months to get an answer to a couple of simple questions about…read morecataract replacement lenses. It's $6000!! I'm not going to let anyone slice me without being sure. I had a surgery date that I postponed wanting my questions answered that could be easily done over the phone. No they want me in person to do it. I'm beginning to think that the price they gave me is high and they assumed they would be making bank. I'm not even going to cancel my appointment. They can have an empty chair to see. I'm going elsewhere and probably have both eyes done before the appointment.