I have waited 2 months for my glasses and get the same answer everytime I call the store "sorry…read moreyour glasses are not in yet. Still having equipment problems now we are back ordered" I paid in full for my glasses but I do not have them yet. I am 87 years old and believe me I need my glasses. After waiting months for the glasses they offered my money back. I do not want the money back I just want my glasses after waiting all this time. Would not recomment them to anyone.

If there was a way to give zero stars I would. Not only have they gotten prescription wrong 3 times…read morewith 3 different eye exams but now the most recent time after a 20 week waiting period for glasses(initially 10 day waiting period we were told) now they didn't put in the coatings we paid extra for. So now they want to do yet ANOTHER eye exam and make us wait another 16 weeks for glasses because of THEIR screw up. I demanded a refund due to their negligence met with argument because they've done the prescription twice (due to THEIR mistakes) now we are 600$ into glasses that are not the correct prescription nor the correct product we paid for and they have the audacity to tell us they can't refund us and want us to do yet another eye exam. Worst customer service I've ever dealt with and zero responsibility from the staff on their mistakes with customer blaming. I wouldn't recommend my worst enemy to get glasses here. Do better standard optical. Do better.

I will not be returning to Tooele Vision Center. I felt like Dr. Jed Winder was friendly and…read morecompleted a thorough exam. Then I received my glasses. The first time I cleaned them, the right lens popped out. I returned them and was told to just pop it back in. The problem was it wouldn't stay popped in. I also wasn't happy that the lens appeared to have been glued into the frames. TVC agreed to recut the lenses for a better fit. The new lenses don't fit any better than they did the first time and are not able to be popped in at the top. I will not be able to wear these glasses. If you see Dr. Winder, consider getting your glasses somewhere else. It is very disappointing to purchase glasses for hundreds of dollars that you cannot wear. Maybe I will take a page out of their playbook and try to glue them in.

I had my first appointment today. The staff was friendly, and they were running on time. More…read moreimportantly, Dr. Winder took time to explain what was going on with my eyes, which I really appreciated. My visit was an overall good experience.

I really appreciated hearing such a positive team working effort in the working front office team…read more I went in to pick up my glasses and Brenda was so professional and team building towards her coworkers! I felt energy, happiness, and.... **not going to lie, (singing the tune in my heard) "I'm going home with brew glasses!**, while I worked with Brenda with the fitting. This is true customer service ladies, thank you!

Very professional staff and doctors. I thought I had an issue with my new prescription and I didn't…read morecare for the frames I had chosen. Dr Lynch re-checked my vision and explained what was going on without ever making me feel like I was being a difficult patient. Staff also helped me select a new set of frames and everyone treated me like I was a valued patient/client. Thanks..

This is a fun place to go and check out what they have. We have gotten an assortment of things here…read morefrom a little Rockinghorse for $35 for my granddaughter to a big desk with a glass door shelving above. They also have great cookies! Caramel popcorn,, honey products and more!

Stopped by today and found a perfect dresser. Great selections and the pricing was very fair. The…read moretwo ladies were so helpful and nice to work with. We will be stopping by again.