Everyone was super professional place a super clean and all the employees were very inviting. I…read morecame in needing an adjustment and other things done for my glasses and they got me in and out right away. Shout out to Troy and all the other individuals working there. Come here if you need to get anything done on your glasses.

Like the staff and the prices for designer frames are a plus when you are on a budget.read more

We usually go to the Kempsville location but my wife scheduled an appointment at this location…read morebecause Dr. Lee is here on Saturdays and she wouldn't have to use sick time at work. We live in Virginia Beach though and the commute was HORRIBLE. We ended up getting to her appointment after the 10 minute grace period. I was frustrated and wanted to go home until I walked through the door and interacted with the staff, starting with Angela. The staff at Beach Eye Care were wonderful throughout this whole situation. I explained our situation to Angela and she listened emphatically and went back to see if she could squeeze my wife in. I wasn't expecting them to be able to do anything and they were so backed up that they couldn't take her but I'm so appreciative that she got out of her seat and even asked. I discussed with Myra and we decided that since we drove an hour and 25 miles to get out here we might as well ask about doing a walk in eye glass purchasing appointment. I didn't think they did walk ins but was pleasantly surprised when Vicki said we could. All we had to do was go schedule it at the front desk. After waiting a minute for someone to return to the front desk Vicki just came and took us back. Even though Myra couldn't do her eye appointment Vicki made our trek worth it and was able to help us both get straight with our glasses. Vicki has such an optimistic demeanor. She really made my wife feel beautiful and confident. She heard my needs and priorities as well and I got some prescription sunglasses for less than $200 out of pocket and they don't look bad at all. The sunglasses will be primarily used for driving since my transitions don't work in the car. I'm very pleased with this location and Beach Eye Care's exceptional customer service.

This was the first time out here at the Chesapeake office. We ran into HEAVY traffic on the way to…read moremy appointment and unfortunately got there 17 minutes late and I couldn't be seen for my appointment. The grace period is 10 minutes. But Angela at the front desk was so nice and helpful. She still checked with my doctor to see if it was possible for me to be seen that day. While I couldn't be seen, I was on the schedule for another appointment later in the week and me and my husband inquired about glasses. Vicki helped us pick out and find the perfect glasses. She was so sweet and patient! It took me about an hour and a half to find the right frames...there were so many great options to choose from. She went above and beyond -- she showed me different transitions lens options, activated the transitions colors multiple times so that I could get a good sense of how dark the different color options get, pulled a bunch of styles from the back, and even popped the lenses off of a pair of display sunglasses that she thought would match the glasses frame style I liked. I went with the frames in my review picture and am super excited about them! Vicki also helped my husband find a great pair of sunglasses too! Angela got us checked out and gave us some bottled water for the road. Great experience and customer service!

Excellent customer service! She was working alone at the time that I was there, but she made sure…read morethat other customers were taking care of. Above and beyond customer service. Thank you

When I went to get my glasses the first time they were good but my Medicaid got switch over and…read morethey put me though about 30 min just to say we can't do it they called the Medicaid number and the top head and they said they why did he not tell him that they didn't do it

I strongly advise against coming here, especially if you're particular about your glasses and…read moreprescription. I got my glasses back in January and ended up returning them. They didn't check if the frames were a good fit for my face shape, and they tried to charge me without explaining any of the fees upfront. The staff seemed inexperienced and more focused on pushing their own program on making a sale than actually helping me. I like my glasses to sit a certain way on my face, and when I asked the associate to adjust them to fit my ear, she got visibly irritated. During the adjustment, she scratched the lens and while she clearly knew it happened, she didn't even acknowledge it until I pointed it out. I asked for a replacement lens, which she agreed to, but I still haven't received a proper resolution. It's now May, and I have yet to receive a refund or my benefits back. I've been dealing with Wendy Stainback, who stopped responding to me entirely. As someone who works in customer service, I'm shocked by the lack of accountability and follow-through. Every time I call corporate, I'm told something different, "this wasn't done," "that person didn't follow through," etc. It's like no one knows what they're doing or how to follow protocol. The customer service here is unacceptable. I will never return, and I strongly urge others to stay away. I would put 0 stars if I could.

I dont know who the people are that gave this place a 5 star rating, but they sound made up reviews…read morebased on what I experienced. they did not say it was a virtual exam until it was time for the exam. They charge a $25 fee for the warranty of the lenses, after 6 months, my reading glasses have peeling around the edge. When I ask about that they said I had to pay %20 of the cost for a replacement. What a scam that is!! When I picked up my glasses, they were dirty, finger smudges all over them. Stay away from Stanton Optical, unless you just want a junk pair of glasses.

Took full advantage of overpriced, not family oriented…read more Would rather go to Portsmouth to my old Eye Care hundred percent better, friendly family owned.

I was given an exam and a new prescription for glasses. When the glasses arrived the prescription…read morewas not correct and I could not use them. I called the office and came in to have them fitted, but that didn't fix the issue. I rescheduled for an appointment which took months, but when I came in they could not figure out the issue. I wrote the practice manager and asked to return the glasses, but they have not responded. I paid $800 for glasses that I have never been able to use.

I have been entrusting my eye care to Dr. Robert Seim for many years. He is always professional,…read morepersonable and takes time to explain results of eye tests. The support staff is awesome too! I have developed a cordial connection over the years with them, especially Sandy as she helps me choose eyeglasses and is so helpful and friendly! Very recently, I referred a friend to Dr. Seim and spoke very highly of him.

I was having some issues around my eyes with the skin. Swelling & sensitivity..I wasn't too sure…read morewhich doctor to go to.. but they were able to help me! The staff and doctor were all super kind and helpful. Plus they were able to fit me in within a day. After being prescribed steroids I am back to normal.. thank you again!

**Before I give my great review about Dr. Seipel and staff, I want to suggest strongly that a sign…read morebe put on the door and lobby that no food or drink be allowed. The woman in the lobby eating Bojangles Chicken and sucking on her fingers was disgusting!! Then the staff had to clean her mess when she left. ** Our family have seen Dr. Seipel for over 10 years. He is just wonderful!! Never disappoints. The front desk staff and assistants are very pleasant, the people who walk around hounding you to buy new frames are annoying. Annoying. That would be my biggest issue with this practice.

If you go in and everything goes right, I would give them 4 stars. They are on the high end for…read moreglasses. If you have any kind of problem with your glasses, watch out because it is a hassle. I had lasik a few years back. I brought my boys in for eyeglasses and had no problems (first week of June 2018). I decided to come in myself, get my eyes checked out and get a pair of sunglasses. After my exam, I was told that I had a slight prescription and that would benefit from glasses at night with a special coating to help with halos and starbursts, as well as reading the street signs. This did not sit well with me as I had not noticed any issues with my vision. I went ahead and purchased the glasses on the advice of the "experts" at Southern Eyecare. The next week, I had received the glasses and gave them a few days trial. My vision was the same with or without the glasses and there was absolutely no improvement to halos or starbursts at night, which was the main benefit I was hoping to see. I took the glasses back and attempted to return them. I was told that they could only remove the coating and would not refund any of the money that I had paid (VSP did cover most of the cost, but honestly who cares about the insurance getting their money back?). Lacking cooperation from Southern Eyecare to return a product that was useless to me, I filed a dispute for the charge with my credit card company. This took some time to process. Southern Eyecare called me on Friday August 3rd, 2018 to come return the glasses on Monday. Sure, no problem. I became busy and forgot. I received another phone call today with a veiled threat to return the glasses before "further action was taken". I was planning to return them and get a replacement pair of sunglasses. Needless to say, I only returned the eyeglasses. Overall, I would not recommend Southern Eyecare Associates. You can get a comparable product elsewhere without the risk of having to deal with their horrible customer service in the event that an error is made with your eyeglasses.

Saw Kathy for a pair of safety glasses. Kathy is such a doll. She was so patient with me while i…read moredecided what pair I wanted from the huge selection they had to choose from. Thank Kathy for a wonderful time at Dominion Eyecare.

Love this place! The doctor always listens to my needs and the front desk is friendly and…read moreinformative! I have been a patient here for about 10 years!