After failed and disappointing results from three docs at UVA Opthalmology/Optimetry Department, I…read morewas told that Dr. McCormack was very thorough and knowledgeable. I 100% agree. I've never had such a thorough and education experience. I highly recommend her without reservation! the office deserves a Gold Star for excellence!

This was the 3rd year I have visited Dr. McCormack & she has completed my annual eye exam. I find…read moreher office technicians to be friendly, helpful and very professional when engaging to achieve my pre-exam eye tests. I also appreciate that they are always willing to provide me with the full cost of my visit, when I schedule my appointment. Dr. McCormack is a consummate professional, extremely knowledgeable and does a thorough & efficient job with the eye exams she conducts. Dr. McCormack provides prescriptions for my glasses and contacts. In short I highly recommend her services! The ease of getting to her office location , the fact that I have never waited more than 5 minutes at this office and she and her staff are lovely tells the real story. Please get your eyes examined soon!

We have always received very personalized service from this business. Both my husband and I have…read morepurchased several pairs of glasses here. If there is a problem, they work with you until you have glasses that work for you.

Had an eye exam, both the tech and doctor (Huntzberry) were friendly and attentive. Huntzberry…read morereally listened to my concerns and reviewed my eyes with them in mind. Very transparent and communicative, which I always really appreciate from a dr!

This place! The story continues. I came back later because I actually found a typo in my…read moreprescription-- my astigmatism was corrected in the wrong direction. Something I didn't notice most of the time but there were certain visual situations where I thought my eyes must be going really bad..... and when I came in they did recheck, confirmed the typo, and remade my glasses. But it was weird. And I felt like they regarded me with suspicion and side-eye the whole time and only begrudgingly admitted their mistake. And they talked down to me like it was my fault and told me it really would only make a minor difference, and my vision would get worse anyway!!! It still chaps my ass months later. I really wanted to love this practice. But I'm probably not going back.

Great experience, love the Doctors and the staff. 100000/10 of recommend!! Dr. Davis is very…read morethrough in her exam, and explaining everything perfectl. The optical boutique is fabulous, love the selection they offer

Never the most fun, but definitely a necessity, is to get our eyes checked each year (also a must…read moreto order contacts). At the 90th minute I found this office and made an appointment before I left Charlottesville for the summer. The office was super accommodating and helpful throughout my process. What really made this place deserve 5 stars is what happened almost a year after. I was in Mexico City for some time and realized I could take advantage of the cheap prescription sunglasses there. With only a few days left, I called the office back in the states to get my prescription. Eventually the phone was picked up and I was told that they are not in the location I had my exam at and asked if I can wait until the next day. Since I couldn't, they had someone stop by the office to take a picture of my prescription to send it to me. This isn't something every office would do for you and for that I am forever grateful. Highly recommended.

LOVE THIS EYE DOCTOR Affordable even WITHOUT INSURANCE…read more The receptionist is more like his assistant she knows a lot, and clearly explains how to put contacts in if needed. HIGHLY RECOMMENDED

Dr. Rohm is a great Dr. I have been going to her for many years now. She is very through and…read moretakes time to review and ask questions.

Hello Dr. Basic, It…read morewas nice to see you, again. We appreciate the thoroughness of our visit from the front door to the exam rooms. The professionalism of your assistant during the intake prep was very caring and attentive. Likewise you, Dr. Basic, showed a great calmness and quiet gentleness as you listened to my Autistic daughter, speak on and on, about things of interest to her. I have mentioned, your service, to several people of how we were able to get in for exams, so quickly, as that seems to be an issue for many people, at this time. Again, it was nice to see you, and thank you for your time. Cordially, Janice Walters and Jade

Best eye doctors office in Charlottesville. Wonderful price for a top notch exam. I have had an…read moreexam with every Dr in the practice with in the last few years and I was never dissatisfied with any of them. The technicians are wonderful and very helpful and friendly. I would highly recommend this practice.

This review is as of Sep 12th 2025. Don't listen to the old reviews, they are from years ago. While…read moremy experience may not be everyone's, I was treated with excellent care, customer service and professionalism. The clinic is currently short staffed. However, I was seen early before my appointment and it only took me about 7 mins for everything to be said and done. I HIGHLY recommend them for anyone looking for great quality and affordable glasses. Thanks again Pemberton!

They value their time but not yours: appointment times are designed to have you waiting for them…read more Their hours are 9 to 5. My appointment was at 9:30. They had 2 exams scheduled before me and they only had 1 technician there. Do the math! The other customer waiting was requested to go back for her exam at 9:37. Do the math! That means this office SYSTEMATICALLY plans for you to not get in at the appointed time.... I walked out at 9:43 after the receptionist said for the second time in 15 minutes it would be only "a couple more minutes". News flash! My time is AT LEAST AS VALUABLE AS YOURS!!! In fact, I should charge your office for my time. Now wouldn't that change their attitude if customers could charge back their lack of consideration...!!!

Sure, its dated and yea they were not terribly friendly or helpful at the check in desk, but it is…read moreso much more unremarkable than that. I had an 8 am appointment, I arrived at 7:45 as requested for my requisite paperwork and then wasn't taken back until 8:25 am. Zero explanation for the delay. Given that I tried this office solely because of the 8am appointment (which I waited 4 months for), this was genuinely disappointing. The tech was nice enough, but didn't really seem to care beyond going through the motions of the pre-exam. I mentioned I was shopping for new frames, to which no suggestion was made to shop their selection or any interest paid beyond that. Having stated that my eyes were fine, no changes at all since my last exam, and with no explanation given as to the medical need for it, my pupils were dilated. The doctor spent all of 4 minutes in the room, said everything looked great, and didn't do anything beyond that. So now my pupils are blown out to the heavens for no reason- great. I asked if my prescription had changed and they said it hadn't really. It actually did adjust, they were just bad at communicating that. It wasn't until I saw it on the actual prescription that I could see how it had changed. As a new patient, there was zero effort given to get to know or any consideration that they might want to retain me as a patient. Which, given the experience I had, they absolutely will not be seeing me ever again. Run, don't walk, in the opposite direction from this dated and uncaring eye doctor's office.

Taylor, the doctor's assistant was excellent, extremely kind and knowledgeable. Dr. Richmond was…read morealso excellent. I am so happy to be seen by absolute professionals. My experience was extremely positive with the professionals in that office. I will definitely recommend.