I purchased glasses with this company less than 6 months ago, while at school my glasses fell of my…read moreface literally. So I call them, they tell me to come in and they try to tell me that.... that is not what happened. That I literally broke them and brought them in. Then told me that they didn't have the frames any more and I can google them. Like really? This has really frustrated me with them!

I will update this review after our appointment if it deserves a better review. I am here bringing…read moremy son to a 10:30 appointment, it is now 11:45 and we still haven't been seen by the doctor. It isn't even busy in here. Everything just seems to be moving at a super slow pace today. No explanations or apologies. I guess they figure their time is worth more than ours . Getting very frustrated bc we have other appointments scheduled and now I'm stressing about having to reschedule them . My son is checking with the nurse now to see if they forgot about us or what ....

I called and was waited on real fast. I was helped to make a good choice for my friend's brother…read morefuneral. My friend texted and said she was very pleased with that choice.

Ordered flowers for my Daughter's 30th Birthday. They were absolutely gorgeous! My Daughter was…read morethrilled and so were we! Rosebud Florist is the absolute best florist i've ever used. The arrangements are beautiful and delivered when they promise.

Needed new washer. Did not want a super smart one. They had just what I needed. Set up new one…read moreand hauled off old one. Very nice delivery and setup folks! Great price also. Will go back!

My wife and I recently moved from the Chicago area to Semmes, and we needed a washer/dryer for our…read morenew house. While I was still in Chicago, my wife started a dialogue with Tom, a very very nice representative from Chavis. Chavis was the only one who had the Speed Queen washer/dryers we needed, and Tom knew that, and was super friendly and accommodating. He warned me that I would have to order them as soon as possible once in Alabama, because, like everything, it would be delayed due to supply chain problems. It only took a month to order them and get them here, but by the 4th week we were swimming in dirty laundry. I sent Tom an email and told him this, and he squeezed me in for a faster delivery and installation. Not only was Tom professional and incredibly helpful, talking to me before I'd even shown up here in Alabama, but he was super helpful even after the sale, helping my wife pick out the right appliances for future purchases. All of this was sight unseen. I've never met Tom in person, and we've not even been to the store yet. Tom did all of this through a very lengthy, very friendly email exchange. I'm so thankful for Tom, because in a place where it's hard to even get a plumber or HVAC tech to come out, Tom hooked us up with some very hard-to-find appliances surprisingly quickly. He was also very funny, and very personable, cracking jokes and making a very tough move easier before we'd even gotten here. I just can't thank Tom and Chavis enough. You have a life-long customer in me.

Dr Festa is great, & her staff are friendly. I came in for a contact lens exam & ordered contacts,…read morethey will probably be ready in two weeks. There is a good selection of eyeglass frames, too.

This is the second time I have been here in two years. Both times the customer service was amazing…read more The two women that work the front desk and the female doctor are always very friendly. They listen to my needs and go above and beyond to help problem solve and address all my concerns. As well as just being friendly and present. Finding GREAT customer service is so rare these days!! I am taking the time to thank all of them on yelp and recognize how awesome they are!! Thank you for making my life easier and my experience pleasant! They work hard at this organization and take their jobs seriously. Customer Service is EVERYTHING!

LeAnn in the eye glasses department was so kind and patient with my mom. I appreciated her help in…read morefinding my mom a perfect pair of glasses. Mom really loves her old glasses and hasn't had a change in a few years due to covid. also, Dr. Jackson and his staff are always great

I spent a long time picking out glasses and taking photographs to decide…read more I have insurance, they looked it up in the computer, I selected my frames, they allegedly set them aside for me. And then they didn't have the information they needed, they didn't keep track of the glasses that they allegedly set aside for me, they didn't write any of the information down for me, I took photographs of even the earpieces with all the numbers on it but they did not take my measurements!!! What!!!!???? What!? I live over two hours away and told them I didn't want to come back in except to pick them up! If they needed more information, I measurement they should've taken it while I was there! They would never return my phone calls. The only way you can get through to a person is to call Premier switchboard and get transferred in because they don't accept outside calls. The best I could do is to get transferred to the answering machine which they do not reply to. The cashier did not have the fax number to fax in the prescription, said emails are not approved. She could not get the fax number for me anywhere or anytime. So I asked to be transferred to the Ophthalmologist and they had the wrong fax number. My eye doctor office had mercy on me and had to call to get the fax number and fax it in themselves! It can't be found anywhere online. Useless! Premier is Ridiculous! Horrible customer service! Not trust worthy and lazy! Doesn't pay attention to details. I couldn't get through to anybody who would take any responsibility it was a total nightmare I give up! I'm NOT working with them again. Good luck!

We have used Southern Eye for about three years. The eye…read morecare is first rate. I have glaucoma. My wife has had eye surgery with good results. We highly recommend Three years later we still really like Southern Eye Group. Kudos!

I loved being able to schedule appointments online instead of calling, even though we were new…read morepatients. Everyone we encountered at my daughter's eye exam was friendly, especially the one who treated her so gently when she started crying while getting her pupils dilated. Dr. Alic was wonderful and kind. They were patient with her while she tried on several frames and made her selection. I will be moving our entire family over to this practice now.