Dr Festa is great, & her staff are friendly. I came in for a contact lens exam & ordered contacts,…read morethey will probably be ready in two weeks. There is a good selection of eyeglass frames, too.

This is the second time I have been here in two years. Both times the customer service was amazing…read more The two women that work the front desk and the female doctor are always very friendly. They listen to my needs and go above and beyond to help problem solve and address all my concerns. As well as just being friendly and present. Finding GREAT customer service is so rare these days!! I am taking the time to thank all of them on yelp and recognize how awesome they are!! Thank you for making my life easier and my experience pleasant! They work hard at this organization and take their jobs seriously. Customer Service is EVERYTHING!

There were two open afternoon appts for Dr. Gross. I scheduled a week out for my daughter and I on…read morethese spots. We both work, so these afternoon appts were the only ones that would work for both of us. The clinic called multiple times to get us to move to a time that was not conducive to our schedules because Dr. Gross wanted to keep his afternoon open. Then do not post open appointment times if you do not want to see patients at that time. The days and times suggested did not work for our schedules so unfortunately, we will have to seek care elsewhere that will actually honor the appointment times that they offer.

My experience with the eye doctor was okay; however, the staff was a completely different story…read more After my eye exam for contact lenses, I was informed that it would take a week for my trial contacts to arrive. I called a week later and received the runaround from the receptionist on the phone. I left a message, but my call was not returned. I had to call back and request to speak with the practice manager just to get an update on the status of my contacts. When I asked for the owners' email addresses, she could only provide one, claiming she doesn't email the other owner very often and couldn't find their email address. Is there really no way for a customer to discuss service issues with an owner? While the doctor was professional, the staff was not. Overall, the visit felt very overpriced, extremely complicated, and unprofessional.

Absolutely the best experience very professional also helped my husband who secondary language is…read moreEnglish very professional I will be a returning customer

Dr Franklin is the best. He was very informative! I got my glasses in less than an hour ! Best…read moreplace ever !!

Both doctors were great! I got a very thorough eye exam and everything was explained to me…read more Thankfully, my eyes are healthy but I did have to get glasses. They have a great selection of glasses to choose from, which was great! My husband and I were both able to find glasses we liked. We also loved Roxy! I was very comfortable during my entire visit. Highly recommend!

My second visit to West Mobile Eyecare. Everyone is so nice and I feel like they all really do care…read moreabout your eye health. They all take the time with you and chitchat. Their office doggy is a love and is always nice to see her. Dr Tiffany saw me today and tweaked my prescription and wow, it did change in about a year and a half. My vision is clearer than its been in a long time. So appreciative of the time and care!

I was having a "contact emergency" and the ladies at the front desk where able to help me out…read morequickly and kindly! Thank you!!

The doctors are excellent at this location. I just had the rudest most unprofessional front desk…read moreclerk "Victoria". Her attitude and disposition was horrible. To the point that 2 other customers all looked in disgust, because they experienced the same from her. She's definitely a bad representative for America's Best first point of contact.

We have used Southern Eye for about three years. The eye…read morecare is first rate. I have glaucoma. My wife has had eye surgery with good results. We highly recommend Three years later we still really like Southern Eye Group. Kudos!

I loved being able to schedule appointments online instead of calling, even though we were new…read morepatients. Everyone we encountered at my daughter's eye exam was friendly, especially the one who treated her so gently when she started crying while getting her pupils dilated. Dr. Alic was wonderful and kind. They were patient with her while she tried on several frames and made her selection. I will be moving our entire family over to this practice now.

We absolutely adore this place and come here for all of our vision needs, even though we have to…read morepay extra since it's considered "out of network" with our insurance. It's worth the additional cost. Dr. Boatwright is amazing. She takes her time and makes you feel completely at ease. She and her staff was more than patient with my 7 year old daughter who is terrified of eye exams, thanks to past experiences with a previous eye doctor who I won't name. She was calm and at ease here because they took their time with her, didn't get annoyed at her for being scared and hesitant, and they even got her to walk out with a smile. She did need glasses, and I needed some readers, so she picked us both out a pair - pink for her, purple for me. The glasses arrived in a week and they heated and molded her frame until it fit her tiny head perfectly. I can't say enough good things about them. As for COVID cautionaries - the place is roped off. You can't get inside unless they let you in, which is only after you answer COVID related questions, have your temp taken, and use hand sanitizer. You're not allowed to touch anything. When looking at glasses frames, you point out the ones you want to try on and they put them all in a box. You try them on all at one time. Then all the frames go back in the box and into a different room for the sterilization process before going back out onto the shelves.

If you want quality care, or need a miracle, you should see Dr. Zloty. I'm being a bit facetious…read moreabout miracles, but hear me out. I moved to the area from Atlanta. A prominent Eye Surgeon in Atlanta, had performed cataract surgery about 18 months before my move to the Bay Area. Before cataract surgery my vision was 20/25. Rougly normal. After Surgery it immediately went down to 20/50 in one eye and 20/80 in the other. In other words I had to be within 20 feet of an object that a person with normal vision could see from 50 or 80 feet depending on the eye. That's a reduction in vision of roughly 75%. For 18 months I spent thousandnof dollars, and endless appointments with specialists in Atlanta. Nobody could figure out how to repair the damage that had been done. Shortly after moving to the area, I met Dr. Zloty by chance. I gave him the files from the Previous Opthalmologist, and made an appointment as immediately as possible to see Dr.Zloty. Dr Zloty did one test during my appointment. The same test, using the same equipment had been conducted several times in Atlanta. Within 15 minutes, gave ne a detailed explanation of my problem. Within a few weeks and two simple procedures, I now have 20/20 vision. Dr Zloty says it will continue to improve! So was it a miracle? I don't know. But I do know that my vision has been saved because Dr Zloty had knowledge that a large team of other Doctors in Atlanta didn't have. On another note. My neighbor had surgery in Texas before coming here. She is an 89 year old widow that is very active. One of her eyes had lost all vision. She had seen other Doctors, with no results. I told her about my experience and she made an appointment with Dr. Zloty. Surgery was conducted yesterday and her sight has been restored! Sorry for the long review But, if you need help with your eyes, please consider this Doctor. I think you will be very pleased.

Dr Peter Zloty and his staff, especially Diana the surgical coordinator, alone with the staff at…read moreProvidence hospital cannot tell the truth to save their life. Outcomes, procedural processes, and what you can expect will all be a lie. Once you get there don't expect to be able to leave, they will promise you that you have ever right to change your mind but when you do your held against your will and put to sleep, or tell you anything and promise you the world to get you to stay. They aren't willing to let that money walk out of the hospital. I've had failed prk laser surgery, and failed corneal transplant with this group. Having anything to do with Dr Zloty and his staff especially Diana worst mistake I've ever made. If you wanna be violated, mislead, misguided, and after thousands spent still be no better by all means go see him and Diana. Once again if being violated and held (raped) against your will is your thing please by all means give them a shot.