I'd been a patient at EADO Optics for nearly 5 years but moved away. I had an issue with my new…read moreglasses and brought them there hoping they could help me out. They graciously did. I'm going to come back to them for my next pair of glasses. Service is amazing and who doesn't want to come back to H-Town for a visit!

EaDo Optics was a one and done for me. I wanted to be sure to use my annual eye exam benefits…read morethrough my insurance and this location, covered under my plan, is a convenient location for me and had an opening before the end of the year. While Dr. Sattam's exam and assessment was fairly thorough, it felt like she didn't really care about me as a patient. She arrived to the exam room sipping a beverage from the large insulated drink in her hand which she set down on the counter in the room before starting the exam. Next, she proceeded to identify a few significant concerns about my eyes and vision but offered no follow up. She vaguely mentioned several specialists who can run a number of additional tests but offered no referral or added information on how to pursue these services to find out more information. Finally at the end of my appointment she handed me a set of sample contacts to put on and just told me to see the front desk. She then went to the back of the office while I put on the sample contacts, packed up her belongings, and walked right past me once I reached the desk to leave for the day. I appreciate the fact that they offer appointments later in the day (I had a scheduled 4:45pm appointment for which I arrived exactly on time) however if leaving as soon as possible is the priority, I would recommend that they adjust their appointment schedule to their convenience.

I have been with vision works for 4 years and highly recommend due to great customer service!read more

Worst business in Texas. Saved my money for several months and she gave me an estimate beforehand…read more 350.00 includes exam and a basic pair of bifocals. When they were ready she tried to charge me 500.00 bucks and I told her that wasn't gonna happen. I was walking out with no glasses and all my money. She changed her tune to 350 $ so I paid it. 3 months later one earpiece came off. Took them to her and next day she says they ready. When I put them on it fell back off. Next day she calls me back in and says she can't fix them and I just need to buy a new pair of frames... Needless to say she was told where to go and she lost my business. Only reason I went there is bc I got my very first pair from her with no problems. She was determined to get 500 dollars out of me one way or another

Went to go pick up my glasses today and I absolutely love them! They have such a great variety of…read morestyles with great prices. Plus I got the anti-glare lenses that make everything look so clear. The gentleman that helped me made the decision for the lenses so much easier since he had them too and swore by them. Dr. Hillard is always super nice, funny, and is very patient when I can't decide which is better. "1 or 2, 3 or 4..." The staff is really nice and is very professional and sweet. This is why I will keep coming back again and again.

I recently took my three teenagers to have their yearly check. Two of them for the first time. Dr…read moreHilliard and her staff were unbelievably inviting and caring! My youngest was interested in contacts but had a lot of anxiety about putting things in her eye. There was a young lady,Morgan, that patiently helped her learn how to put the contacts in and how to remove them. The office manager, Donna, also showed great care and patience while we had to go through a few extra steps to find the contacts that were the most comfortable in my daughters inexperienced eyes. Of course I am also greatfull to Dr Hilliard. She is truly a gem. She has a talent for making her patients feel relaxed and comfortable. All of this personal care and interest was given to my children while maintaining strict social distancing standards. We felt safe and cared for! As a bonus the office has recently been remodeled and it is absolutely beautiful!!

I have been seeing Dr Hunter since July of this year trying to find the perfect of option of…read morecontacts/glasses for me. I am approaching 50 and my eyesight was troubling to me. She and the support staff have been supportive and incredibly patient with me, and making any adjustments needed. They are willing to work you in whenever possible and are very pleasant once you arrive. My grandsons aged 7 and 5 also where glasses and LOVE going to see Dr. Hunter. I highly recommend them!

The only good thing at this place was the doctor I saw…read more I ordered a pair of glasses with Frazier after my appointment in May. I didn't get my glasses until mid-June. Once I got them, the lenses would come out at the top and then about mid June, the right lense fully popped out. I took them back in on July 14th asking if they could fix them. I was told that the lenses were too small and they needed to be sent back. They insisted that they would be expedited and that I needed to wear my old glasses with my outdated prescription in the meantime. I asked for a printout of my prescription and the tech said "you're gonna order glasses online?!" And acted as though it personally offended her. She provided me with the printout once I explained that I would need a back up pair in the event one pair was to break again. After 3 weeks of waiting for my "expedited" glasses, I called to ask about them. They advised me that they were in but just hadn't gotten around to calling me yet. I asked if I could just get a refund instead, and was advised that it was past the cutoff for a refund since the original appointment was in May. Even though I've had the glasses for less than a month, and here it is August. I won't be purchasing glasses from this place EVER again, but wouldn't mind seeing the doctor if needed.

Dr. Cook is fantastic and very professional she took the…read moretime to explain things to me and told me some thing about my eyes that I had known all my life

Bought Tiffany Co glasses from here that were VERY expensive. The glasses are crooked and I came…read morein asking if they could fix them. The guy said there is a chance that they will break if he tries to fix them and asked if I was ok with that. I laughed and said no, I'm not ok with you breaking these glasses that I spent $600 on. I then asked if they did break them were they going to fix that and the lady said across the room, "no, we aren't liable for that." Wait, so my glasses that I purchased here are crooked and you might break them if you fix them and you aren't liable? WTF?? Furthermore, if you have insurance, you don't get any deals that they offer.

Professional care and customer orientated staff. Their patience and experience exceed expectations…read more I have been going to Eye Care Leaders for over 10 years and have never had a negative experience.

My entire family goes to Eyecare Leaders. They have a wide range of frames for me, my husband, and…read moremy school age children. I receive so many compliments on the Ko Yamato frame. I drive 30 minutes to this office, but I wouldn't have any other way.

I have been going to Dr. Tran for years. She is always very kind and thorough during the exam. She…read moreis also so sweet (and patient!) with my younger kids during their exams. She never rushes us, and is always so helpful.

I love Dr. Tran. Very through and consistent with my eye exam. She explains everything in detail…read more She has been my eye doctor for 10 yrs now and will continue seeing her.

This optical shop has been unreasonably overcharging customers for many years. They collected…read morepayments from customers for services that should have been covered by insurance; however, to avoid the hassle of filing claims, they required customers to pay the full amount out of pocket. When customers requested that they file insurance claims--and even when the insurance company proactively contacted them with the same request--they flatly refused to cooperate. Furthermore, when customers asked for copies of their receipts or copies of their eye examination results, the staff repeatedly stalled and withheld the documents. When a customer discovered that they had been charged for unjustified fees on multiple occasions--and, worse yet, that the lenses provided had been manufactured with incorrect prescriptions--the shop owner became hostile, physically expelled the customer from the premises, and threatened to call the police. The owner is arrogant, rude, and refuses to issue any refunds. This establishment is a family-run business owned by a Vietnamese couple; they are malicious, greedy, and engage in deceptive practices against their customers. I urge everyone to avoid this shop--proceed with extreme caution!

The Optometry Group in Friendswood, TX is the absolute Best! Maribel and the other staff members…read moreare Great! This eye glass facility is very competent, detailed, and professional in handling all our family's eye management needs. I wouldn't see myself going anywhere else but here and I recommend you do the same! Thank you Maribel, Dr. Tom, and all the rest of the staff at the Optometry group for all your continued care and help with our family's sight and eye needs!