I had the best experience at Eastern Shore Eye Care on Lollie Lane in Fairhope!…read more Sarah at the desk greeted me with the most cheerful smile--she's genuinely the happiest receptionist I've ever met and couldn't have been more helpful. Simone, the technician, walked me through a ton of tests, stayed low-key, patient, and totally put me at ease. Then Dr Lindsey answered every single question, super cool and hip, understood me perfectly--fun yet brilliant. Jenni in the boutique hooked me up with these gorgeous Chloe frames I've wanted forever... splurged even though they don't take my insurance. Worth every penny. I cannot wait to pick them up when they are ready! Andrea at checkout made it all seamless. Hands down, best eye care on the Eastern Shore and Absolutely the BEST selection of designer glasses and sunnies around! Gucci, Tom Ford, YSL, Tiffany, CHLOE, Prada, Versace, and other brands like Coach, Kate Spade, Michal Kors, Maui Jim, Ray Ban, Oakley, etc etc.

The whole team at Eastern Shore Eye Care is awesome! Dr. Lindsey is a newer addition and I was very…read morepleased with my exam by her. The ladies that help you find your eyewear are super patient and the desk crew were very helpful with insurance - great experience from start to finish!

Fairhope office is clean and staff is friendly and efficient. Dr Zlotty is very personable, listens…read moreand seems to know his craft well. However, communication with the company is a nightmare...call center is a joke and sometimes doesn't even answer the phone, the website doesn't function properly, the app pushed on the website doesn't exist according to the App Store and this morning I circled the area 5 times before I got a parking spot. It's amazing there are so many patients, maybe others know the secret of how to reach Southern Eye Group.

I would highly recommend Dr.Zloty with Southern Eye Group. I…read morehad a Corneal Transplant and the surgery went flawlessly. I am very pleased with the results. Everyone in the office is very professional and helpful. Dr. Zloty always answers any questions and explains everything about the procedure in detail. My experience with Southern Eye Group has been very positive.

Dr. Turner hurt my eyes to the point that I cannot walk without a walker. When he took measurements…read morefor my cataract surgery he forgot that I had had LASIK surgery 20 years prior and said lens measurements would have been different. He said the double vision should subside; it didn't. Two weeks after surgery I fell and broke my neck. Seven weeks later, I fell and broke my back. He tried to correct it with glasses, but they didn't help. After many months he finally agreed to redo the surgery in my left eye; the redo of the left eye has helped, but I told him I was still having double vision in my other eye. He did a laser procedure to break up floaters in my right eye; it didn't help. Still had funny, distracting dizzy, bad vision. After healing from a broken neck and back, I still needed to use a walker because of the bad vision in my right eye. I fell again, while up on the walker and broke off the top of my humerus bone. I have pleaded with him to do a redo of my right eye because that eye still had the lens with the original wrong measurements. He refuses to correct any more of his mistakes. He is a good surgeon for cataracts ....until he refuses to correct mistakes he made. It is like he doesn't believe me that I am having problems with the other eye too. Now, he said that I should get another ophthalmologist. I am really disappointed in him. Forgot to mention that with my original he said that measurements would have been different for the replacement lens had he remembered about the prior LASIK surgery.

First class Doctors and Staff. Pre appointment and actual appointment were seamless and…read moreprofessional.

We have used Southern Eye for about three years. The eye…read morecare is first rate. I have glaucoma. My wife has had eye surgery with good results. We highly recommend Three years later we still really like Southern Eye Group. Kudos!

I loved being able to schedule appointments online instead of calling, even though we were new…read morepatients. Everyone we encountered at my daughter's eye exam was friendly, especially the one who treated her so gently when she started crying while getting her pupils dilated. Dr. Alic was wonderful and kind. They were patient with her while she tried on several frames and made her selection. I will be moving our entire family over to this practice now.

If I could give more than 5 stars, I would! I desperately…read moreneeded to replace my lost glasses, and everywhere else was not able to see me any time soon. Not only did these guys fit me in right away, but the turn around time for receiving my new glasses was unbelievably fast. And a helluva lot cheaper than the others! I paid out of pocket, and their exam and finished glasses prices were much lower than the rest. The entire staff was extremely pleasant and professional, and everything could not have gone any smoother. 10 stars!!!

10/10 had the best experience ever here with getting new glasses. From the eye exam by Dr. Lyn that…read morewas super fun but yet professional, to the owner Steven helping me pick out my frames (and he was quite honest yet very kind and well mannered). They have an amazing selection and even a pretty solid children's section to choose from also. Great atmosphere! Definitely recommend!

Great doctors and support staff. There are issues with phone system and scheduling but the…read morepersonnel compensates for office management issues.

I am a Type 1 diabetic with excellent control of my diabetes and no eye problems or diabetic…read moreretinopathy. I get an annual eye exam simply as a preventive measure. During my first visit, I was surprised to receive an additional $178 charged to my insurance because my visit was billed as a medical office evaluation (CPT 99214). I paid it, but before my second annual exam I made it very clear that I only wanted my routine annual eye exam billed and did not want any additional charges if nothing outside of a normal exam was being performed. At my second visit, I told the front desk, the technician, and the checkout desk the exact same thing. Every person assured me to let the staff know, which I did--three separate times. Despite that, I received the exact same $178 charge again. When I called to question the bill, I spent about 15 minutes on the phone and was transferred four times before anyone could explain it. I was ultimately told that my doctor bills all diabetic patients using CPT 99214 because it is considered a medical evaluation, even when nothing beyond a routine annual eye exam is ever being performed. I explained that I had specifically asked beforehand to avoid any unexpected charges, but I was told the doctor would not review or change the coding. My frustration is not just the charge itself. It's that I repeatedly raised this concern before the appointment and was never told that I would still be billed this way regardless. Had someone simply explained that the office's policy is to bill every diabetic patient with CPT 99214, I could have chosen another provider before incurring the charge. If you have diabetes, I strongly recommend clarifying what you will be charged for before making an appointment. Better yet, skip this office entirely because if an issue arises, the staff will not work with you to resolve it. Unfortunately, after this experience, I will be taking my business elsewhere.

I was visiting from out of town with my daughter and we didn't have her contacts. After contacting…read moreseveral places that weren't able or willing to accommodate us, I spoke with the office staff here who were incredibly kind and professional and they accommodated us immediatel. going above and beyond for people who aren't even established patients is a very good indicator of how they do business. If I were local I would choose this business!!

From out of town and had a glasses emergency. Robertsdale Eyecare came to the rescue and quickly…read moreand without hesitation fixed the glasses. Friendly staff and very accommodating. If this small gesture is a reflection on this business, then overall they are a fabulous organization!

The staff, the knowledge, the care. They gave me quite a bit of information and I left feeling…read moreconfident about my care and my follow up. The doctor was amazing and he took his time to make sure I had all the answers and everything I needed. The type of care I got there was amazing!

This place was full of rude people. From the Optometrist to the people from front desk. I felt so…read morediscriminated while I was there. Also, they definitely charged more than what was quoted. I will never go back to this place .

The Dr I have no complaints with but the guys ordering glasses from complete incompetence for the…read more3rd yr. I've tried to give them many opportunities but I'm done now I will never come back. Tell me I can't buy the same ones I've been buying for yrs. I don't care if it's a new staff member he should not be out selling glasses. He's clueless

I came in specifically requesting glass prescription lenses in an Oakley full-rim frame --…read moresomething this office told me a couple of years ago could be done. This time I was given conflicting information by different staff members. One person said glass lenses could be ordered (with a long wait time), but after she spoke with another staff member, I was suddenly told that glass 'isn't possible' in any Oakley frame and that my only options were polycarbonate or Trivex. I prefer glass lenses for durability and scratch resistance. They told me because of my high Prescription Lens Index they can't do glass in the Oakley frame I requested. On the Mohs scale glass is 5 - 6 (extremely hard), Trivex is 1.5 - 2, and Polycarbonate is 1 (extremely soft). It's easy to see why I want glass for scratch resistance.