1. Walmart Vision & Glasses

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Carrollton, TX

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Walmart Vision & Glasses

2.3 (3 reviews)
Closed • 9:00 am - 8:00 pm

Services - Walmart Vision & Glasses

Eyewear fitting

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MyEyeDr

MyEyeDr

2.9(10 reviews)
3.0 mi
•$$

DO NOT VISIT MYEYEDR at 2810 E Trinity Mills Rd Apt 173 in Carrollton, TX! They erroneously billed…read moremy primary health insurance instead of VSP for my annual eye exam 10 months ago. I am unsure on how they billed my primary health insurance for any portion of the eye exam but they did (insurance FRAUD?). I contacted MyEyeDr's billing department, the office of service and VSP - all of whom are INCOMPETENT and UNWILLING to do what's right. Without confirming, Victor in the Billing department just stated billing was correct and that I would need to take it up with VSP. Receptionist Brie who is as condescending as can be also said billing was correct until I reiterated MyEyeDr billed the incorrect insurance. Brie even said she was unsure why VSP was not billed for the eye exam. Spoke with Office Manager Marshall who does NOT return calls or texts. MyEyeDr puts all the work on the client to clean up THEIR mess. ZERO accountability. Completely UNPROFESSIONAL. WORST optometry office on this planet! 0/5 stars. Would absolutely NOT recommend

Would not recommend Eric Lee at MyEyeDr due to lack of knowledge, poor communication, and unwilling…read moreto help. I have been having an issue with eyes for over 2 weeks - that has been scary and worries me daily - I work from home on a computer all day and for the past two weeks when I wake up, its a struggle to keep my eyes open. It is like my eyes are sensitive to the light --- and also the dark -- so much that I physically have to strain to keep them open, causing headaches and everyday i wake up worried my eyes will not stay open. I had paid to see a teladoc a couples day prior to this appointment -- and an antibiotic drop was prescribed, in which, I had to put in my eyes EVERY 2 hours.... after a couple days of no improvement, my mom came to my house and put a drop of medicine she had left from when she had cataract surgery a few months ago In my eyes and -- I am not kidding when I tell you it was like a miracle-- after one drop I was so relieved that something finally helped but the I could tell it might need a few more drops to completely heal all the way. Well I booked an appointment with Eric Lee at MyEyeDr. for an exam so I could get some insight on what was going on with my eyes and hopefully get some of those drops that actually worked, but instead Eric Lee wanted to prescribe me a different antibiotic and have me try something else as if I had not told him I already tried something that had proven to help. He was unable to tell me what was wrong with my eyes and said I needed to see a cornea specialist. It is hard to see the value or put your confidence in someone who is very nonchalant and does absolutely nothing to help you. He didn't know how to solve the problem, so why would I trust his judgment or try a different antibiotic, when I've already told him I tried something that works and helped. I went in seeking help... I left just as worried as I have been for 2 weeks. No reassurance, no solution, and unwilling to help.

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MyEyeDr
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Swiss Eye Care

Swiss Eye Care

3.7(35 reviews)
0.3 mi
•$$

I would not recommend this place. We've been bringing our kids here for the past 3 years, and this…read morewas by far the worst experience. Before scheduling the appointments, I asked the front desk three separate times to confirm that both of my children's eye exams would be covered by insurance. They repeatedly confirmed they were covered. Even when we checked in, no one mentioned any issue. After the exams, however, they told me at checkout that one child was still within the one-year period and that I had to pay the medical exam fee. If there was a problem with the insurance eligibility, they should have informed me before the appointment or before the doctor saw my child--not after everything was finished. To make matters worse, the second exam felt incomplete. The doctor only looked at the photos that had been taken, said there was no vision change, and did not perform a manual vision check. When I explained that their staff had confirmed coverage multiple times, no one apologized. The doctor came out looking upset but offered no explanation or acknowledgment of the staff's mistake. There was also confusion about my vision insurance. The front desk insisted that my insurance would not cover frames. Since I have a PPO vision plan, I went home and called my insurance company myself. They confirmed the office is in-network and that my plan includes up to a $150 frame allowance. When I called the office back, they admitted they had checked incorrectly and said my frames actually were covered. The lack of communication, inaccurate insurance information, and poor customer service made this a very frustrating experience. There are plenty of other eye care providers nearby that are more organized and respectful of their patients' time. I won't be returning.

me and my daughter have been going there for years he is great knowledgable and helped me out…read moreduring some hard times without even realiing it . 100 percent recommend!!

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Swiss Eye Care
Swiss Eye Care - View outwards from the sitting area

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Walmart Vision & Glasses - opticians - Updated October 2026

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