I placed a delivery order today around 12:30 PM from the Zebulon Walmart Supercenter (Store #4499) for delivery within 3 hours, and the experience was disappointing but not surprising. I ordered a hot rotisserie chicken, eggs, a deli Cobb salad, and several other items. There were no hot chickens available at all, which is hard to understand for an early afternoon order. I chose not to accept a refrigerated substitute. The quality control on the rest of the order was poor. One egg was missing from an 18-count carton, and the Cobb salad was already expired. This is not the first time, although I have not posted about it before. It feels like the grocery pickers for delivery and pickup orders are not shopping with any level of care. If they were, they would be opening egg cartons to check for damage and verifying expiration dates before placing items in an order. On top of that, this store regularly struggles to stay in stock on basic items. Things like Carolina Packers hot dogs, certain canned goods sizes, and even staple deli meats such as sliced Thanksgiving Day turkey have been unavailable on occasion. Compared to other nearby Walmart locations in Clayton, Smithfield, and Knightdale, this store has noticeably less selection. Consistency is what matters to shoppers. To be fair, prices are lower than competitors, and that is an important. But lower prices do not make up for poor quality control and unreliable inventory. At this point, it is hard to rely on this location for delivery without expecting issues. I have contacted the store on two previous occasions with similar complaints. One manager said she would call me back but never did. read more

I was detained because I didn't have a receipt, because self-checkout sent my receipt digitally to someone else's account. The employee physically stopped my cart, and when I asked if it was policy to require a receipt, she said yes. I had plenty of time waiting for the manager to research your rules and found that in fact I do not need a receipt to leave the store. Once the manager finally got around to looking up whether or not I had made the purchase, he texted the lady employee who had stopped me and said I was good to go, without giving me my receipt. I feel like I was targeted because I am of Latino heritage. Contacted my attorney about this btw. Thanks for wasting my time. I've never stolen a thing in my life. read more

Every time we go, we are made to feel like we shouldn't be shopping there. Other than the greeter the staff is rude. The staff that shop will stay in your way. They will not move. And if you ask they give you a attitude. And they only have 3 registers at a time. The thought of going gives me anxiety. Walmart needs to do better. read more

Typical Walmart. Came in for a wide assortment of items the day before Halloween. Very limited candy selection. Hardly any costumes. Found the batteries we needed size 2032 for car fob. Found an assortment of outlet covers we needed. No salt free green beans. No towel rack like what we wanted. Did find a fluffy pillow we didn't even know we wanted until we passed it by. Store seemed to need restocked on this Saturday afternoon. The first two carts I chose had wonky wheels and had to be returned for as smoother buggy. All were rusty. None were sanitized and nothing around to clean them. Employees were in masks as were most shoppers. read more

Walmart Supercenter - Parking lot. - Department Stores Near Me - Zebulon, North Carolina

Wow, I have to say that as a whole this store is okay but however, the ladies room is one of the worst I've ever seen. There are 5 or 6 stalls and literally THREE of them have no locks! The bathroom was also filthy. Some of the departments were extremely messy as well. I typically shop at the Louisburg Walmart and that location tends to be quite clean and organized. This location has ample parking but again, if you can't even fix broken bathroom locks or clean the bathroom, there's a significant problem. read more

DO NOT GO TO THIS WALMART!!! The woman's bathroom is so insanely unsanitary I went in once and one stall the lock was broken, one had poop in it one had blood. It was horrible. The employees there are meh not the nicest. DO NOT GET A PICKUP ORDER the wait for them to give you the food is so long (10-15 minutes.) truly not worth the cheap prices. If possible I would give 0 stars. read more

BEWARE OF SHOPPING FOR GROCERIES ONLINE WITH ZEBULON, NC WALMART... I used the grocery pick up service tonight 08/21/2022 and was treated so rudely by the worker named Sarah and the Lead named Victoria. Our pickup was supposed to be between 6 and 7pm. I had someone waiting on the groceries at Walmart at 6pm. I called up there and spoke with Sarah who was rude and said to be honest you probably will not even get your groceries today.. I asked why she said they were busy. I asked to speak to a manager because I didn't understand why it wouldn't be done today. That is when the another lady came on the phone.. I asked if she was a manager... she said yes. I explained to her what was said and stated I thought the young lady was rude. The lady asked who told me this.. I said it was the lady that handed you the phone. She put me on hold to see what was going on. She came back to the phone and said she is not sure but my order just popped up in the back... she would put me on hold and go back and see how long it would be. This time I heard her tell another co worker... I put her on hold... Sarah.... you are soooo rude.... Sarah replies... Yes.... I am soooo rude.... and the manager again states... Sarah you are so rude and they laugh together... Sarah states I told her she isn't getting her groceries tonight in a sarcastic voice... they laugh and then the manager goes on and I'm still listening while I'm on hold about 10 more minutes. The manager then comes back to the phone and says mam'.. I said before you said anything can I have your name please... she says Victoria.. I said Victoria you did not put me on hold and I heard you guys make fun of me and carry on... I want to speak to your manager now... I have been treated so badly... Victoria hangs up the phone. I call back and speak with a store manager. The store manager went to find out what was going on and called me back stating it would be about an hour but he did send help over there. He stated those two were at lunch and he would be speaking with them when they came back so he could hear both sides of the story. I asked him if Victoria was even a manager and he stated she was a Lead. I will not be doing online orders from them again because of this. Not to mention it will cost us around $8 in gas having to go back home and then back to pick them up. I believe this is one time two people need to be let go of their jobs. You should not treat people like this. What happened to customer service? We finally were notified that our order was ready at 7:34pm. Went to pick it up and checked in at 8:06... was not brought out until 8:39 and they even brought groceries out to 2 other people who pulled in after us before they would bring ours out... Went to call the store manager back to let him know and low and behold... he would not answer my call... tried 5 times to get him... the girl at the desk said she would hand a message to him and still no phone call.... 'Walmart in Zebulon will not get my business again!!!!! read more

This walmart is the most convenient to my location. Usually, items are well stocked (as well as it can be given the pandemic and exponential growth in the area). Employees are attentive and kind, and i appreciate their hard work. However, the baby section needs serious attention. Twice, I've purchased baby food and each time, there has been expired baby food. Formula selection is dismal and we've resorted to ordering online direct from the manufacturer. This isn't feasible for most people. Attempting to contact someone is a nightmare because the phone keeps ringing and ringing. This has to be remedied...it can be so dangerous to give infants expired purees, especially immunocompromised infants. If you purchase baby food and/or formula from this location, please be vigilant looking at expiration dates. read more

The order pick up is a joke. Managers are rude and unhelpful. Buyer beware, order your grocery delivery from somewhere else.

When you use the pick up app with this store it will not tell you when items are out of stock, they made substitutions for half my order. Also the app shows times available, just to have it delayed and when "your order is ready" be ready to wait greater than 30 minutes in the parking lot. I use this app at other stores and website is pretty accurate on out of stock supplies, and have never waited more than 15 minutes for orders. I will not use pickup at this store again. read more

I don't know how they came up with 3 stars but customer service is terrible every time I step foot in this store my grandma went here to get a battery that was still under warranty replaced and they couldn't even pull up the bar code so she had to by a whole new one with 3 years still left on her warranty if management sees this contact me through this review because I really need answers she had to pay over 100 dollars on a battery that should have been free the battery had a date of 2018 on it the warranty was 5 years read more

This Walmart is AWESOME!! From the nice police officer who greets you and the employee who checks your receipt when leaving, "Thank You, Have a Nice Day and coming again! Yes, I will come back again, again, and again. Because this Walmart is one of my favorite forever stores. read more

I used to shop at this store a lot, now only if absolutly necessary. They have cut the number of cashiers to the bone. Shop any time and you can bet there will be maybe 2 cashiers working and the line can back up to 15+ people. Last trip there, I shopped for 10 minutes and it took 45 minutes to check out. Meanwhile there are plenty of blue vested " associates " roaming around the store. What is wrong with management? I have asked an employee and they just say " that's all that's available ." This, paltry number for a Super Size WalMart. Sorry to say, this is the new status quo. read more

I never thought I would say this, but this is the most amazing Walmart ever. It's huge, super clean, and has nice/helpful employees! It's almost never packed and always has registers open too (oh and things in stock) Compared to the New Bern Ave. location in Raleigh, this is a 180 degree change, seriously. I can actually run in and out without any issues. We come here so much and I don't have as many withdrawals from Target at this location. This location also has a fabric/craft section which is awesome. read more

When covid initially hit, this store did a great job keeping the staff and customers safe. They had numerous employees helping to reinforce social distancing and mask wearing. Carts were cleaned regularly. Now, one person is at the door and customers and employees walk around with no masks, masks below their faces and no social distancing is monitored or corrected. People walk by the managers with no response. This Walmart does not care about employees or customers any longer. They are obviously only concerned about making $. read more

After 3 trips to this Walmart, I can't find a working cart. I have orthopedic issues as well as my husband and we fight with the cart throughout the store. There are no bags in the meat department, sanitizer bottles are always empty and the water pressure in the bathroom is so low I can't even wash my hands satisfactory. The horrible carts are my main point of contention. read more

I've been to many a walmart late at night and cashier Johnnie, with the unmistakable radio voice and eyepatch, made my night!! What a very helpful and friendly guy! Get him to train the cashiers at the Walmart's in Charlotte. read more

I had ordered something for pickup that was ready on Monday, Sept. 3. and I visited the zebulon location at approximately 7:30 p.m. Before going to the pickup I visited the vitamin aisle, and while there could tell someone was behind me looking, I thought at the same vitamin display, and as I turned to move to another aisle noticed the man who was standing near me was wearing a gray tshirt and black shorts, with nothing underneath, and had exposed himself. I quiety moved into the cosmetic section and flagged down a young stock clerk in the makeup aisle and told him he needed to call a security guard immediately. You can imagine my shock when he said that the Zebulon store didn't have a security officer, and he very nonchalantly walked away. I followed the store clerk and asked him to locate a manager or someone in charge. He walked away never to be seen again. I noticed the man who had exposed himself move into the interior of the store towards the back. You can bet I didn't go back to the pick up area to retrieve my order, and left the store. Now, in all reality I am a grown-up mature woman and I found that man to be pathetic at best, and if he had tried anything I would have decked him, but what about young girls and children in the store. AND NOW SECURITY OFFICER, I FOUND THAT ASTOUNDING. I think someone better rethink their priorities. read more