Very big Walmart Supercenter, and conveniently located near Great Wolf Lodge. I came here twice within an hour and stocked up on groceries for my stay at GWL. There is everything you can need here, and at good quality and low prices! I wish there were more Walmart Supercenters back home! read more

Walmart Supercenter - Department Stores Near Me - Williamsburg, Virginia

DO NOT USE ONLINE GROCERY SERVICE. Waited over 30 minutes before someone came out to deliver my items. When I arrived at home over 15 items were missing, milk was leaking all over, bread was crushed, and substitutions that I denied were in the bags anyways. Finally got past the AI robots on the phone and spoke to a manager and the excuse was a skeleton crew. Never again will I shop there !!!! read more

My husband and I were in Williamsburg on business and needed a few things before an interview that afternoon, so we stopped by the Walmart Supercenter to grab what we needed. Most things were easy to find, but we struggled with one item, so I went to ask an employee for help. Unfortunately, the young woman I asked--a blond in her early 20s--was anything but helpful. When I politely asked where the item was, she just sneered and said, "I DON'T KNOW!" Honestly, it was disappointing, and I wish I'd caught her name so I could call her out properly. We've been thinking about moving to Williamsburg, but after that experience, I'm not too impressed--outside of Colonial Williamsburg, that is. If you haven't been, Colonial Williamsburg is a must-see and should definitely be on your bucket list. It's great for kids of all ages, from toddlers to teens. And don't forget to get the tri-tickets so you can check out Yorktown and Jamestown too--they're amazing! read more

After negotiating the broken glass in the parking lot and and broken entrance door, I was amazed at how empty the food shelves were. I had stopped going to this store years ago because of stock issues, and nothing has changed. You really couldn't pay me to go back. read more

The pharmacy staff are great and attentive to their customers. I usually bag my own groceries, and the older staff are quite helpful. Since I had a few too many items in my cart, I went to a regular checkout.l lane. Not much choice, only 2 lines available and found it didn'tmake a difference. The checkout teens and their supervisor lack friendliness and acted like miniature Cruellas. The pharmacy staff, older self-checkout staff should get 5* while the "regular young staff" need additional customer service training and their attitude causes strife with us elderly disabled customers. read more

We went in on a rainy Friday morning to find a rain coat for my husband so we could enjoy or last day at the park. We found 2 employees right away, and both were willing to stop and help us find what we needed. It made for a quick in and out, and allowed us to continue on with our day! read more

The store is quite picked over in many departments. Not well stocked at all. There was only one live cashier on in the early evening. Seems poorly managed. Also, the door greeters really harass you for a receipt. I said no thank you and continued walking so the greeter made sure to tell me he would make a note of it on his clipboard. read more

I came by to pick up just a few groceries. I found what I needed in no time and the self check-out was a breeze. I didn't interact with any staff on my visit. The prices were very reasonable. I'd come back here again. read more

Came here to grab a few things once I had checked into my room. Basically some snacks, drinks and any odds and ends that I forgot to pack. Getting here wasn't all that hard, it just felt like you were driving down a secluded road at one point and then magically a Walmart appears. Parking was a breeze. Surprisingly it wasn't all that busy when I stopped in. I was able to get in and browse. I really felt out of place at one point as I am used to being pushed through a store. I wasn't in here and I was not as angry as I usually am when I go to leave a Walmart. I opted for the self checkout in order to expediate my way out of here. Even though they did not have everything I needed I did have a decent amount of items when I left here. read more

My family deals with this Walmart regularly. We shop the store and order online for pickup. We are very satisfied with the service! The staff are wonderful to deal with and knows my wife and kids by name! Thats greatly appreciated! We prefer dealing with someone and not self checkout. The staff are wonderful ! Keep up the great work! Michael & Rebecca read more

The Walmart location at 731 E Rochambeau Dr Williamsburg, VA 23188 is delivering this type of fifth to a 63 year old Senior Citizen. This should be a crime. We spend over a thousand dollars a month to get this damaged garbage delivered to our home. Shame of these people for delving this garbage to people who can't return it. How dare these people put this is a page and expect not to get a terrible review on line. Are they insane? read more

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Just stopped to get fresh fruit, Greek yogurt, and granola. Picked up fresh blueberries and grapes, tasty. Prices were good.

No self checkouts, really? 15 mins in line to checkout, workers taking their sweet time. Need some real improvement.

I hate every one of these walmarts that have the self checkout. I pay the same process, even more and now have to check myself out. I think this is the most ignorant thing these money makers have done!! read more

Took a cold Wednesday am walk from nearby Great Wolf Lodge to pickup breakfast items. (Proximity bumps a 3.5 experience to 4 stars as there's not much else nearby, unless you crave Sonic or The Huntsman Grill). If you're living under a rock and not in the know, "Supercenters" have full-on grocery stores AND department stores all under 1 roof. Parking lot was empty with minor debris. Upon entry, I was greeted by a friendly employee, the first/last to acknowledge me despite encountering numerous others while shopping. Time of day could have been a factor, which may also account for how well stocked and clean the store appeared. Observed lots of clear signage, including advertisements for "order ahead grocery pickup" with corresponding parking spaces. My score? half gallon of OJ, half gallon of chocolate milk and blackberries (12oz) for $8. The only checkout open was self-checkout. Normally, I wouldn't mind but of course, typical WalMart shenanigans: shelf prices and checkout prices were different for 2 of the 3 items, with $1.50+ in favor of "the house." At that difference and with no other customers waiting, I asked for price adjustment assistance. It was eventually resolved by a front end supervisor for 1 of the 2 items. Ironically, he took more time overriding 1 price than he would have spent checking me out. Of course, I'll still give the Walton family my business. read more

Customer service is horrendous. Trying to find a manager who knows how to give a refund can only be done during the day when most people are still at work. This used to be a great location, but has been going downhill lately read more

I'm a HUGE FAN of Reese's. If you like iced coffee, or the coffee taste itself, plus Reese's, then this IS a great drink to try. Personally, you can just refrigerate it and then not have to have it over ice. Just pour a cup and your good to go. You can seriously taste all of the flavors. You can taste the Reese's peanut butter, the Reese's chocolate, and the coffee flavor all at once. I bought mine yesterday evening around 9pm/10pm had two cups. Now it's the next day and I had (I think) two or three cups. This will be gone before the day and/or evening is over. I should have bought two. It's that good. Give it a try. read more

Walmart Supercenter - Great Product. - Department Stores Near Me - Williamsburg, Virginia

This store is terrible. There are 16 self checkout stations and Only one with a cashier. You cannot go through self checkout with 100 items when you do a monthly shopping trip. I know they don't want to pay people to work and want to force everyone to self checkout. I won't do it if I have more than 10 items. It's crazy. Get off your butts Walmart and hire some people. read more

I go in at 9:11 at night place was packed however, no employees are doing their job. Everyone is doing self check out and employees were very rude about it will not shop again. Walmart do better. How are there 16 self checkout lines and not one person is manning the register oh, but when a problem happens at the self check out you need help on top of that. You check my ticket when I leave if you trust me enough to scan my own items I'm a just walk out the door don't be checking my crap. read more

Typical walmart. Not a poorly organized store, they had exactly what I was looking for. Quite neat, quite clean. Everything seemed the way it should be. read more

This is the worst walmart ever been, first when you are looking for something you want it is hard to find as Fairlife chocolate milk, I went 4 days in a row to try to buy but empty rack, and also yesterday I walked to the ice cream aisle and I found a broken freezer door with a piece of carton and all the breaking glass on the floor with not warning signs. This is insane and dangerous, specially for kids if they can be walking and not paying attention, The manager in this store should be fired and all the lazy staff. read more

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I have never met so many rude, disgruntled employees in my life. The only person who smiled was the greeter! The rest were surly and clearly not happy working there. I wonder what management is like. I have never been a regular Walmart shopper and will likely never set foot in another after this experience. read more

Ordered online for delivery to home. Supposed to be next day. Driver called and said he could not find my home. He was really obnoxious. Walmart had horrible customer service when I called about the nondelivery. It's a scam! They do not deliver next day!!! read more

Walmart is a 24 hr establishment and this Walmart decides to be close. This is a huge inconvenience because my significant other and I were looking to at least get something to bring to the room to eat. For this Walmart to be closed for only 6 hours read more

Walmart Supercenter - Walmart - Department Stores Near Me - Williamsburg, Virginia

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Average Walmart with seasonal items. As always, not many lanes open. Self*checkout is available.

Nicole in photography had no reason to help me, yet she did. In fact, she could've gone about her business and i wouldn't have had any one to be mad at except myself for coming in to make prints at the last minute (9:50, and the latest you can input pics is 9pm if you want them same day - which I NEEDED). Luckily, Nicole's customer service is exemplary and she makes walmart feel like a small business by the way she cared and actually sought out solutions for me. She printed my photos out by hand so I could give my sister in law her graduation gift on time (while simultaneously keeping me out of the proverbial dog house! ) For this, I'll only be using this walmart location for my photo service needs moving forward. Thanks, Nicole! read more

This Walmart Supercenter is always clean despite constantly being busy. When my family visits, this is always a sure stop for fresh fruits and vegetables, snacks, beverages, and everyday essentials. The lines never seem to be too long and the staff is always friendly. If you are traveling through, this is a great place to get what you need. read more

Walmart with aisles of wine and beer gets 5 stars in my book. read more

Walmart Supercenter - Walmart wine and beer aisle...nice - Department Stores Near Me - Williamsburg, Virginia

No carts no checkers no self serve lanes open. Worst experience ever. Management needs to hire staff

Getting used to the new set up but when you rearrange PLEASE make sure the customer can get to everything clearly and easily. Go and try to get some of the shades you can attach to eyeglasses, could only get to half of them. Otherwise it's a good walmart. (williamsburg va walmart on rochambeau) read more

Walmart advertises contactless payments, i.e. Apple Pay but they don't accept Apple Pay! Take it off the website because it is legally considered false advertisement. read more

So this is more a review of the Walmart grocery pickup. I have been into the store as well and it is nothing spectacular just a basic Walmart. But the grocery pickup app was easy to use and the store location is super convenient to the highway so I am able to leave work, get groceries, then get right on the highway to go home read more

Walmart Supercenter - Pickup spot - Department Stores Near Me - Williamsburg, Virginia

Went into this WalMart on Sunday 10 Sep 17 to buy some money orders. Nothing dramatic or special; I've done this transaction at this very store at least 20 times in the past. This day, I encounter Nichole at Customer Service. Nichole seems nervous about selling me money orders; tells me she's not comfortable doing that. "No prob", I say. "Just get someone else to do it." "I'm not comfortable with the way it's being done" says Nichole. "Some rules have changed and I'm not sure. Let me check with a manager". So I stood there. And stood there. And stood there. Other customers came and went. Nichole and the rest of the CS team wandered about and whispered and pointed at me and slinked in and out. 42 minutes this lasted; I timed it on my phone. I asked several times whether they would do this transaction or not, and the answer was always "we're checking with a manager". The whole time I was made to stand there and be made to feel like I was some kind of criminal. Finally, an assistant manager named Sara came out and weakly apologized, saying she still wasn't sure if she could sell me money orders; they're trying to get their DISTRICT MANAGER on the phone. Seriously, WalMart? Your customer service are so clueless on YOUR OWN RULES that you make a customer stand there for 42 minutes and make him feel like some kind of terrorist funding kingpin? What level of incompetence does that take anyway? read more

Had to really use the restroom. Walked up to the door at the same exact moment as the cleaning person. I asked if it was ok for me to pop in and she nodded her head no. So my only other option was to either walk to the back of the store or try to wait until I got home. 2 seconds faster and I would have made it in before her. read more

I don't know what all the bad reviews are about but this is a freakin Macy's of Walmart compared to the ones in DC!!! This place is great the prices are 60% cheaper than DC too (certain things) Staff was so nice and I have no complaints Shelves were fully stocked, and even the ppl here shopping are nice no nasty or snooty attitudes even when I almost hit a girl with the cart she probably wanted to give me the finger for not paying attention but she didn't and that was the highlight of my Walmart trip :0) read more

What a difference the south makes!!!!!! I came to Walmart because I'm on vacation and I realized I couldn't make it until the next morning without something to drink. It was almost 10 pm so I thought it can't be too crowded. WRONG!!!! I went through the isles and got most of what i needed. As I'm walking to the checkout i am reminded of why i prefer Target. The lines!!!!!!! OMG!!!!! I went to one that seem reasonable and I'm standing there waiting. There was another line next to me but the light was out. The elderly woman had just finished helping another man and supposed to leave but she looked at me and said "come on over baby!" She was so sweet and happy to assist me. She made my experience one of the best I have ever had at a Walmart anywhere. They are so lucky to have her. read more

Trying to order a cake over the phone is worse than pulling teeth. I'm planning to go to Great Wolf Lodge to celebrate a birthday so, I figured I could call and order a cake at the WalMart closest to the lodge. I live about 1.5 hours away. I looked in a "Walmart" Cake catalog and figured if I indicate and took a picture, they'll make it happen. I called and spoke to Martha who told me they didn't have any basketball cakes. Then, I was told their artistic abilities were not that great to make a basketball cake but, they have a volleyball. She eventually found a basketball. The way she described, it sounded like the one I had a pic of on my phone which was taken FROM a Walmart Bakery Catalog 2012 IN a Walmart establishment. The next challenge was how I wanted the cake decorated. Martha reminded me she can't see what I'm looking at, doesn't have a Walmart Catalog to see the picture I was looking at and of course, there is absolutely no electronic means for me to send it to the bakery. All I heard was "Nooo nooo nooo..you have to come in." I called customer service thinking they would have a fax, email, cell phone, something....They transferred me back to the bakery. I called back to talk to a manager thinking someone in the store is bound to have a cell phone. Spoke to manager, Kiana and she too said the same "Nooo nooo nooo..you have to come in." She clearly advised me that no one at the store has a cell phone nor electronic means of receiving a picture from me in order for them to show the bakery a pic that was out of their WalMart Catalog. No one with a cell phone. Interesting concept. Does anyone not know anything about customer service and/or going above and beyond? How about common sense? Oh.. It is 2014 as I type this, not 1980. read more

This establishment has very poor customer service. They say they cannot cash a government check if the name on it is not identical to my ID. It has the same address, same last and first name but the IRS leaves off the last 2 letters of my first name. They do the same to my husband's first name on the checks. STAY AWAY FROM THIS PLACE. 6 employees were surrounding 1 register to reload somebody's gift card. Apparently it is a very complex situation to handle. Go figure.... read more

There has been a long standing issue with this Walmart being poorly stocked for common / staple type grocery items. My recommendation is to head down to the other grocery store first and save yourself two trips, because this Walmart will virtually never have 100% of what you need. That being said, if you are not a super brand specific shopper and are willing to try new brands, flavors, etc... you will be less impacted by this Walmart's inability to properly stock it's shelves. read more

Walmart Supercenter - Empty shelves = :( shopper - Department Stores Near Me - Williamsburg, Virginia

This Walmart is very clean & everyone seemed very helpful here. I've never seen a Walmart with so many grocery carts that have the attached blue seating area for children. The seating that they can just hop in and out of. The cashier told me they had bought a lot after listening to the customer's need for them. Loved that!!!!!!!!!!!!!!! The cashier was so nice and considerate and it seemed fully stocked in the store. I prefer this Walmart over the other grocery stores :)) read more