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Walmart Supercenter

1.8 (58 reviews)
Closed 6:00 am - 11:00 pm
Updated over 3 months ago

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Walmart Full Front View
Michael R.

Walmart has evolved over the years with "superstores" containing a "market" grocery department, an outdoors/gardening department, a pharmacy, FedEx shipping location, and a greater variety of clothing, with a few quality brands (George). They have been trying to establish their stores to be competitive, especially with Amazon and Target. However, if there's an issue with a third party seller, unlike Amazon, the customer service for their online purchases might as well not exist- they're useless and are not buyer friendly. Their 3rd party sellers are an accumulation of an abundance of businesses, all permitted to misrepresent what they are selling. For instance, if an item comes in two varieties, a limited edition, and a regular edition, the seller is permitted to advertise that they're selling the limited edition without any disclaimers, and when you don't receive what you were rightfully expecting, Walmart makes you deal with the third party. You're told by supervisors that there's nothing they can do, contact the seller. You can email, call, and the seller is permitted to make every excuse to not provide a return and full refund. I've experienced issues on at least 4 occasions before Their online service is not in sync with the stores whatsoever. Walmart represents that stores have in stock items and rarely to never update their inventory, so customers are constantly inconvenienced driving to a store to purchase a specific item. Walmart expressly indicates not to contact the store to check on inventory. The aforementioned system is reflective of the way Walmart runs their stores- a complete disaster. Yesterday, I drove to 3 different locations, all indicating online that an item was in-stock. It was a Funko, a brand of pop culture and historic figures for nearly any TV show, movie, sport figure, mascot, ad icon, etc. Not only wasn't the item in-stock, but I looked up over 85 other items that were indicated as "in-stock" "in-store purchase only" and all but 7 were actually on the display. Beforehand, I looked up all the locations to see which ones indicated the item was in-stock If that isn't false advertising, I don't know what is. Other retailers indicate clearly that they are out of stock. Walmart doesn't do that. Why? Either they want you to go to the store and make other purchases, once you realize the item you came for isn't there, or they just don't care. I asked several employees who have repeatedly seen this happen to customers and to them personally at their own store. When the Covid pandemic was at it's height, i could understand the difficulty in keeping many items accurately updated on a daily basis. But, isn't their technology that can approximate by everything a SKU is purchased how many pens remain by what was in stock? Many other retailers do a fine job, such as Target, Home Depot, etc. but Walmart wants a pass. As I walked to the Custer Service counter, the employee who was multitasking and doing the job of at least three, was empathetic and told me several recent instances of that happening with large items that were nowhere to be found in the store. She was unable to even find what aisle the brand of products was located. There's several other commonalities at any Walmart- they are very understaffed, there is never an employee within 60% of departments when you need assistance, their "price "checkers" throughout the store are usually not working, a majority of registers to check out are not open, there's carts with boxes of items to be stocked in the aisles, simply piled up at least 5'-6', and no one in the department is around to restock. Another common issue is little to no organization, especially when it comes to social distancing. People are standing within a fit or two of one another. I waited outside the same Walmart a month ago and a person standing two people in front of me, 3rd in line, was allowed to enter without a mask because he told the employee that "it is against my religious beliefs and my pastor told me I have the right to not wear one." He was let into the store and was on his mobile phone through the time he was checking out. It's unacceptable. Lastly, Walmart is trying to compete with supermarkets for ordering your items online and scheduling a pick up. Instead of trying to be what you aren't and doing so many things poorly, Walmart needs to go back to essential requirements of properly running a retail store and providing customers a good experience. If they can't get that right, they'll never be a store that you know you can rely on nor have a good experience.

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Review Highlights - Walmart Supercenter

Hope this doesn't get him in trouble, but I will always come to Walmart first before the other stores.

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Walmart Supercenter - deptstores - Updated May 2026

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