I've been to my fair share of Walmarts, and honestly, they can be a bit...variable. But my recent trip to the Walmart Supercenter on kings Highway . was genuinely a 5-star experience! First off, the store was remarkably clean and well-organized. I could actually find what I was looking for without wandering aimlessly. The shelves were fully stocked, and the produce section looked fresh and vibrant. Secondly, the staff was incredibly friendly and helpful. From the cashier who had a genuine smile and quick checkout, to the associate who helped me find a specific item in the hardware department, everyone seemed genuinely happy to be there. Finally, the overall atmosphere was pleasant. It wasn't overly crowded, and the store felt bright and welcoming. I even found a great deal on a quest 3s read more

Never take your car to the Auto Service Center! So I had a flat tire. Aired it up and limped there from the house. Checked the car in. They said it would be an hour. I shop around the store. 2 hours pass. I check on the car and my key is laying on the counter. I ask if the car is done. Yes. Can't find the paperwork. Reprimanded paperwork. It says 'cancelled' The guy says oh it was fixed, the new guys in the shop don't know how to do paperwork. Sketchy. So I drive away. TPS says drive a few miles before the pressures show. Pressures are the same. Go back to Walmart. He assures me it is done. I told him I used a separate tire gauge to verify and clear it was not. Then he goes to get the tech. The tech says, no we didn't do your car. It has to go to the dealer or it will 'blow up'. I asked him to explain how? He said if all 4 tires come off the ground a MB deploys all airbags. I know long story short, the head mechanic (maybe that isn't the word for it) is not very bright. I took it across the street and was shocked when they lifted the car and it did not explode and go Figure they plugged and patched the tire! read more

The customer service f*£king sucks. The workers are clueless and useless asf. This is an every time i go there typa thing every time i ask for assistance SOMEONE has an attitude.. The managers are definitely doing a sh!tty job because all these complaints and none of them are doing anything to change it? I've worked at home depot and the customer service differs entirely walmart truly gives me the ICK. I even asked a work a CLEAR question Yesterday and she said "What?" with attitude (the short African old woman with the pixie cut in aisle G7's area.) Very unacceptable you suppose to say "I'm sorry what was that" If your old a$$ don't got the best of hearing. and so yes! she was no help because i asked about an item that was IN STORE IN STOCK on the sight but she said they dont got it so i bad to do curbside pickup the next day. same store. DO BETTER. read more

A simple shopping trip to Walmart decent products, get what you need and finish. July 27, 2024. The Conair Double Ceramic Dryer is made of cheap plastic, fragile if impacted. Returning the product. July 28, 2024 read more

Bought a "new" TV only to find out it was used and not the model that it stated on the box! Took it back and store mgr never came but a front end mgr did. tried to accuse us of doing it ourselves! Didn't want to help us until I asked for the corp phone number (which they refused to give me) and then I mentioned the CEO's name and then they took the USED TV back and credited my account. had the nerve to ask if I wanted to exchange it! Never buying anything from that location ever again!!!!! Store manager never came to speak with us even though we requested to speak with them!! Rude!! read more

I stopped at this Walmart while traveling through the area. I ended up stranded here all day since my vehicle died. I was in and out of the store many times throughout the day. All of the associates I dealt with were wonderful. I went over to the auto section to ask for help. One of the guys mentioned that he was about to go on break & to meet him out front shortly. He brought out some gizmo to try to jump my car. It was this small unit. We tried a few times but it didn't work. The shelves all looked full. Plenty of associates to ask for help and restocking the shelves. Plenty of product to choose from. The store was clean and lines at the open registers more than a couple times when I was in. Like I said. I was in & out of the store many times that day. They have a McDonald's inside and they were kind enough to let me use their outlet to plug my phone in to charge it back up. So I bought a couple of burgers & fries and gave it to someone in line. I don't eat food from here. read more

Walmart Supercenter - the back of the receipt - Department Stores Near Me - Stafford, Virginia

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If they are going to have locks on all the beauty items they need to actually have people to unlock them first I had to ask 3 people to call the person over and 1 of them just walked away when I asked to call the person who had the key I waited 20 mins for a person to come to unlock one item and they had an attitude about it then the person that sits at the self-checkout to make sure no one is stealing is literally watching me the whole time like I just waited 20 mins for 1 item that I could have just taken off the lock but I sat there and waited the workers are rude as fuck read more

THE PICK UP SERVICE NEEDS TO BE BETTER. I don't know if they just accept too many orders but I have waited already for 45minutes. Then when we called nobody answered. read more

Do not come to this location for an eye exam. I cannot speak on the quality of service of the vision center inside of Walmart, however the optometry office is a scam. The optometrist at this location is Dianna Tran. First off, the receptionist couldn't understand why I was seeing an eye doctor for an annual checkup even though I did not wear glasses. Secondly, the eye doctor spent 3 minutes examining me. She had me read one of the largest lines, said I needed a prescription, even though I was able to read it. She then shined a light once over my eye and said "I've seen all I need to see here." This is the worst experience I have ever had at an optometrist. I see an optometrist yearly for checkups just to make sure the health of my eyes are okay. This was a sad excuse for an examination and a scam for insurance companies. I waited 20 minutes for a refund of my copay and I will be going elsewhere for my exam, I advise you do the same. read more

Online this store says they close at 11 on Fridays, but they were closing way before that and wouldn't allow us to come in to grab something. They should change their hours so more people know. read more

I would put zero stars, but there's no option for no stars! This store has gone from OK to terrible! Just left they're trying to buy ribs and the baby backs were dated for today. The lunch meat was dated for January and the ground beef was dated for tomorrow! if they hired help that understood rotating instead of just packing the shelves, they might do better but it's a shame because with the 20% increase in the cost of food and groceries you just can't justify food that is not even gonna last a day or two in the refrigerator! read more

This store since it has turned into a SuperCenter has been very reliable for me. You can always count on those low Walmart prices and convenience. It has a good amount to choose from as well. read more

In my attempts to contact the Tire & Lube Center and even the direct number for customer service associates picked up the phone and hung up multiple times. I was in such disbelief that I called each number 3 times considering I'm on a flat and this is the closest location I could get to. I know an associate picked up the phone multiple times because in each attempt I had tell them I was on the phone because they were attempting to dial out. This was my last straw with this location probably walmart all together! read more

Since the store renovations were finished, there seems to be too much product that is being put on the shelves. But the bargains are still there; the best place to find items is either on an end cap or in the Clearance aisle, which is constantly being restocked throughout the day. The store is always crowded, and the best time to come into the store when it opens to the public at 6:00 AM. Most of the registers are closed at that time of the morning, but if you are paying with your card you'll be okay. **FULL DISCLOSURE**. I worked at this store for over five years; it goes without saying I am very familiar with each department; however, I have noticed a sea change (and not for the better). If you keep your expectations low, you'll fair better. Seek out the overnight people if you can; they know where everything is. If you shop early, there is generally a better selection of goods; if you try to shop later in the day or during the dinner hour, be prepared to wait in almost any department. I gave this review three stars because you still have to navigate the aisles. This is still a "good" store, but I know it can (and must) do better. read more

Always, ALWAYS busy so never expect anything less!! Only Walmart nearby so of course I come here often. The store itself it's just very packed with shelving, aisle items, and customers. For the most part it's organized but will run out of something quickly. Good luck with parking & exiting out of here (can be somewhat of a nightmare). read more

Spent 30 minutes waiting in customer service line to pick up Walmart to Walmart money. They only had one person behind the desk, whom was on her cell phone almost the whole time. read more

Pickup is a nightmare. Lady asked my husband to move to a different space and then accused him of me not checking in (order was under my name). She said she would be out with the order; he waited in his car for an hour, so he went inside and saw that employees were hanging around, taking up space and giving him sass. A note to those who wish to do pickup: just don't. While I thought it would've been convenient, it's quite the opposite. Get your steps in and get your items yourself -- better yet -- head over to Target or something. They are happier in their workplace than Walmart employees are. read more

This is one of the worst Walmarts ever. If I could give it a negative 10 I would. Managers are rude not only to customers but to associates as well. The place is dirty and nothing is priced correctly. There are never any cashiers working and when you ask for help all you get is an angry associate. I will never go there again. read more

Normally we don't have any issues at Walmart. However for some reason today at 11:00am my dad went to return dirty oil he purchased yesterday. when he went to rerun he had his receipt and everything the lady who was attempting him in costumer service refused to help my dad. she told him that they do not sell bad product. she refused to give my dad his money back or give him store credit or even considered helping him out. my father left the oil and left without getting his money back. why would anyone go and return dirty oil? why don't you guys check your product before selling it. instead of assuming were lying and trying to steal. unfortunately we got robbed at the end of the day. read more

I just left there- there is no social distancing, lots of people to include Walmart associates not wearing masks , customers were standing in line closely followed by other customers waiting to check out No, no, no!!!!! I left quickly- it was a scary place The Walmart MOD said some of the associates say that the elastic on the mask is annoying. Annoying vs death- I think I'll choose annoying read more

If you enjoy waiting 30 minutes for grocery pick up, this is the spot for you! If not, head to the other wal-mart down 610

Hands-down the absolute worst Walmart in Virginia. They are never stocked, they never have cashiers, and even the self check out is hit or miss as far as functionality. Yet there are plenty of employees with blue vests standing around doing absolutely nothing, and they don't care that the lines are all the way back to the back of the store. Avoid this place at all costs. read more

Impossible to reach anyone on the phone to confirm whether they have a tire in stock or not. Main phone line does not have a prompt for the car service center so I am forced to wait 7 minutes until someone picks up.They then transfer and I wait another 5 minutes to only be hung up on! Call back and can't get a person to answer to even transfer me back to car service and waited another 7 minutes until the system hung up on me again!! BAD CUSTOMER SERVICE!!! read more

Worst auto center ever. I've been here 2 times. First to get an oil change. They ended up finishing my car but never came to get me so I was waiting an additional hour. Mind you I was waiting right there in auto center waiting area the entire time. 2nd time my car was first in line for an oil change ( i drive a Toyota) and it took them 4 hours to complete it. Last time i called just to get information regarding tires I had purchased from them i was on hold for 15 minutes. He greeted me then asked if he could put me on hold, then never came back. After 15 minutes I just hung up. Honestly the worst service I have ever experienced. read more

Thank you to the door greater Doug for being so kind. He was genuinely so friendly and really on top of his job.

45+minutes to pick up one package and I'm the only person waiting! Terrible customer service! Poor store management. Better off driving to Dumfries. read more

Absolutely TERRIBLE management. All one demographic of sass and disrespect. Many are standing around doing nothing - talking, playing on their phones, and blatantly rude to customers. Absolutely worth paying more to hit up the target, or wait in traffic for an hour to go to the Fredericksburg Walmart. Pretend this one never existed. Until they clean sweep those lazy managers and their lackey employees, I won't be shopping here at all. It's so GHETTO smh! read more

Zero stars. I'm not sure why they are paying to have the parking lot repaved, because I can't see anyone going here. Really people! Drive 5 more minutes down the street to Target. This Wal-Mart is the nastiest Wal-Mart, and probably the worst store I have ever been in. The inventory is all over the place. I had to go to 3 different areas just to look at some camping stuff. read more

This place is always dirty, understaffed, & I swear it seems they never put inventory away because there's literally palettes everywhere full of merchandise in the middle of aisles. Not too long ago my husband & I went to get a few things. The bathroom sink was filled with vomit. I kid you not. & 1/2 the stalls had no type of locks! When trying to tell someone they're response "yea we know". They never have good stock in the fruit section. So don't try. Lastly on same night while checking out we asked the cashier named "DARLENE" the cost of something. She skipped everything and went straight for the cheap 4$ wine. When asking about the price check she got annoyed. My husband handed his ID (he's 25) she refused & pointed at me & said "no you". I'm 23 years old. Im not worried about my ID. I said something off hand to my husband about her being rude. Went to hand her my ID. She REFUSED to look at it & said she wasn't going to cont. Loudly to the point people started to stare. Really? Do your job. Neither one of us were under age so what's the problem? She then threatened to call security because my husband said he wasn't leaving without the things we wanted. After 3 minutes of standing there we decided forget wal mart. If you can help it go to target. It's 1/2 mile up the street. read more

So - I've been in cleaner Wal-Marts. I've also been in dirtier ones. Personally I hate this walmart but it's 2 miles from my house, so I go. They keep remodeling so I never know what is where. The pharmacy is slow as molassas in January, and the staff is apathetic. I'd like to mention to the original poster that this is NOT the Ferry Farm wal-mart but the one in N stafford on 610. read more

Went grocery shopping last Sunday afternoon and there was literally two registers open along with self-check out kiosks. At least 20 ppl were in line at each register while 2 managers come walking out of a back office in front of the registers and I asked why only 2 were open. They said "we will see whats going on and walked away without even looking me in my eye." I know Walmart has been cutting a lot of their employees hours but for customer satisfaction you think the 2 managers who were on duty would already KNOW whats going on in their store and not have to overhead page more associates to come help because the line is outreageous. Then what a way to answer a customer! Why cut hours and cause customers to wait in horrible lines just so you can save money for a already billion dollar business. read more

It's a Wal-Mart people... That's like going to McDonalds and expecting a juicy medium rare burger. Go to a real grocery store if you are complaining. I know for a fact there is a Giant AND Shoppers not 5mins from this store. Anyway, I have no complaints with this location. BUT, there is also nothing that stands out. "Meh. I've experienced better" sums it up exactly. read more

return services take long what a headache And clerks seem not to care too much Most of them There are some good ones. read more

If you come here to get a oil change be prepared to be here For two hours And you can be the second person in line waiting but you will be here two hours or three hours just for oil change makes no sense at all this is the worst read more

This location does not show up on Yelp for some reason, only the Garden and Photo centers. The downside is that it also means it does not show up in Apple Maps, so when we were looking for a Walmart near our hotel, it told us there was a Neighborhood location where there was a subdivision and then it told us the next closest location was a few miles out past this one. Whoever is managing Walmart's social media presence should look into and fix this. The store itself had a weird layout, I'm used to the pharmacy being on the left when you first entered and here it's like Target where it's in the middle of the store next to groceries. They did have a revamped electronics section which looked a lot nicer than the average store. I wish they would carry the Fiji waters in the sport bottle multi-packs. read more

The cashiers here are slower than cold molasses running up a hill in December. Ugh! They need more help.

Great place to shop. This Walmart is great for disabled they always have electric carts and the friendly employees who are always willing to help. read more

This is the local hangout spot..lol Lived in Stafford for six months now and this is the place to get most of your household needs.. This store is always crowed after 4pm on the weekdays, and noon on the weekends. read more

Walmart is priced decently . Shelves need to be stocked more . Cashiers not friendly . Kinda a weird atmosphere at times in this store .

The auto/tire center at this WalMart is outstanding. I have had my oil changed, a headlight bulb replaced and had my headlights refurbished here. They are cheerful, helpful and friendly, most importantly they are efficient read more