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Walmart Supercenter

2.4 (93 reviews)
Closed 6:00 am - 11:00 pm

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3 years ago

The greeters here are always so friendly they really do greet everyone and are so pleasant.

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Ask the Community - Walmart Supercenter

Review Highlights - Walmart Supercenter

I can't begin to express how much I appreciate her talent and expertise.

Mentioned in 2 reviews

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Ross

Ross

2.9
(28 reviews)
2.3 mi
$$

They sold me a defective product, a skirt for a young child. The skirt had a hole in it that we…read moredidn't see until after the child put it on. The hole was clearly a defect in the product, but they refused to do a return.

My daughter and I decided to visit Ross after a wonderful stop at Bath & Body Works. We grabbed a…read moreshopping cart and headed to the women's shoe Section decor section. As we were browsing, I couldn't help but notice two men walking back and forth through the aisles without picking up anything, just casually passing by multiple times. It didn't feel quite right, but I brushed it off since my brother-in-law buys shoes for my sister all the time, so I thought maybe they were just shopping. We continued through the store and headed toward the kids' shoes section. While my back was turned to the rest of the store, we picked out four pairs of sandals. While shopping, I casually spoke with another mom about the size stickers being missing-marked on the shoes, and she was thankful for the tip. Then, we moved on to the kids' clothing section. As we were looking through pants and shirts, I noticed two teenage girls in the teenage clothing section, not moving for at least 30 minutes. They were completely absorbed in their phones. Then, the two men I had seen earlier appeared again, this time walking toward the girls. The four of them started talking and looking at my daughter and me, all while staying glued to their phones and staring at us. I wasn't comfortable, so we quickly moved to a different section. By now, my gut feeling was telling me something wasn't right, so I placed my daughter back in the cart and headed to the front registers. I told the cashier that I was feeling uneasy and wasn't sure if they were stealing or causing some kind of issue, but I didn't feel safe with them staring at us. She reassured me that they had been watching the group and suspected them of stealing. We decided to head straight to the back of the store to look for more Easter decorations, but as I turned to look at my cart, I saw two additional men standing around, staring at their phones, not looking at the shoes or even trying anything on. One of them even yelled to someone else, though I couldn't hear what he said. My anxiety spiked. Within moments, one of the Ross employees--there were three of them total (only women no security/emergency button etc) approached me and said, "Ma'am, I want you to know you're being followed in the store, and we've been watching them awhile." At that point, I was shaken to the core and immediately decided to leave. As we approached checkout, all three employees gathered around me and my daughter. I called my husband, who was just minutes away. I was in such a state of panic that I couldn't think clearly. The employees kept saying this was the first time something like this had happened in the store, and I couldn't help but wonder why Ross didn't take more action (call police, 911, something to potentially save a life) I called my husband again, and the employees asked where he was. I told them he was on his way. Then, this elderly woman started approaching me, trying to calm things down, saying, "No, no, no, don't call the police. My son is autistic. He's weird, he's always weird I told him to quit acting stupid, then shifted the blame on the Ross employees saying - How dare you treat me this way, we did nothing." (I'm sorry you do not speak about your autistic child this way) The employees had to physically push her away and tell her to leave. They also mentioned that she refused to leave despite being asked several times. They had nothing in their cart nothing to check out so why did they show up how at checkout. I never saw this elderly lady in the store was she the look out?! The most disheartening part is the way Ross handled the situation. They claimed to be unaware of anything unusual going on, even though they had been watching the group for some time. They have a grievance and compliance line, but when I spoke with the assistant manager, she claimed to be the point of contact, which I now know wasn't true. Let this serve as a reminder to all parents: stay alert, trust your instincts, and always be aware of your surroundings

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Ross
Ross
Ross

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Macy's

Macy's

2.5
(134 reviews)
3.9 mi
$$

My wife and I recently stopped by the MAC counter at Macy's Arrowhead while she was shopping for a…read moredate night outfit and looking for some new makeup. I felt compelled to leave a review because the level of service we experienced from Arisa was genuinely exceptional. The time, care, and attention Arisa gave went far beyond what you would expect from a typical retail experience. She was not focused on simply selling products and moving on to the next customer. What I watched was someone who truly wanted to create an experience and make sure every want, expectation, and concern was heard. What stood out most was that it was not about finding the most products for my wife, but rather the right products. Arisa took the time to understand exactly what my wife was looking for and thoughtfully guided her toward a handful of items that truly fit her needs and style. From a male perspective, as someone who does not buy makeup but absolutely values great customer service, Arisa is exactly what you would hope for from a brand like MAC. She represents professionalism, patience, and genuine care for the customer experience. Macy's and MAC are lucky to have her at the Arrowhead location.

Caution. This place is full of lies and deceit and will not do what they say. They are a joke with…read moretheir "presidential" team lol. I bought a couch for $5000 and paid $2500 in cash. Half of the couch was delivered backwards and would not work for us. They said I would need to pay for the new items then they would refund me when they got the return. I paid cash they said I would get cash back once the return hit but it would come in a check and take 30 Days. I have a recording of the sales rep It's not day 75 and nothing. Lies deceit. Manager deceit and lies. Macys makes how much money per day and they cannot give me my money. Their latest solution is to credit my Macys account which has 2 years no interest so then I don't get my cash and also I dont take advantage of the 2 years 0%. I've had managers call me patron themselves on the back for "helping me" when they have done nothing of the sort. Jason is a snotty manager supposedly a store manager with no concern for customer satisfaction. Place all around is a joke. Jason, the store manager just called me today. He told me that I didn't make a payment with cash. Which is correct I did go inside of the store with 25 of $100 bills. I'm so upset this man is a complete joke.

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Macy's

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Walmart Supercenter - deptstores - Updated July 2026

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