Upon entering the front entrance, I was greeted by a Walmart employee relaxing on a disability cart while using their phone. This is a clear indication of a poorly managed store. This is the second time I've made this observation within the last 4 or 5 visits. read more

I feel like Walmart is very upfront about what it is and how things go. From customers to employees at many locations, you see everybody and anybody from a little bit of everywhere. I perused the Christmas aisles (now 75% off) and then went to the auto care area for oil, and you can choose from a standard register or self scan. I did not know Walmart went back to providing services beyond tire care! Today, I was going to just buy the oil but I decided to go ahead and get it changed since I was already there. The employee was friendly and asked what type of car I had before I requested service, which saves time and fuss, with pricing posted behind the register. The service for foreign cars is very, very limited, but personally I feel like that's a given. It isn't a big shop, so you don't have to worry about a long sheet of diagnostics you didn't ask for. It was a holiday, so including me, there were IF 4 people getting services, so the wait wasn't long at all. You check the status via text or app. They changed the oil, the filter, checked my tire pressure and alignment. You pay at the auto care center after the service is complete. read more

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If I could rank this with zero (0) stars, I would. Poor traffic control, trashy parking lot, and panhandlers soliciting money from customers. Just a few reasons to avoid this Walmart and the adjacent Sam's Club. read more

This has to be the WORST, inattentive, and unstructured store I've ever been in. I decided to do a pickup order in the midst of holiday shopping. Not much longer after my order I received confirmation that my order was ready for pick up. This, my friends was the beginning of chaos. Upon arriving to check-in, I entered my parking number and waited for the attendant to come out. Suddenly, a young man walks to my vehicle incoherently. He doesn't ask for my name to confirm my order, but instead he proceeds to tell me to cancel my order. My response was "do you know my order?" He however, proceeds to tell me they needed a key to unlock the case my item was in. Instead of finding someone with the key, he wanted me to cancel my order. This meant, I would have to wait and reorder. I came inside the store and immediately went to customer service. The customer service representative was completely free because there was absolutely no line. I asked if there would be a way to come inside and pick up my order given it was still reflecting paid and picked up. Her response was "call customer service," and she walked away. After much time in the store, I discovered other furious customers with the same issue with their orders. Instead of picking the items, their pickup Dept just checks the items off as if they're out of stock. Aside from the friendly door attendants, I wouldn't have my worst enemy step foot in this store. The store is a mess and the lines are HORRIBLY long. Management should really get a hold of what's going on in the store, because physically their are paid employees on the floor in vests, but "no one" is actually doing their job. read more

Walmart Supercenter - 7525 Winchester Rd. - Department Stores Near Me - Memphis, Tennessee

This place was horrible. All the baskets were in the parking lot. The shelves were disorganized. The self-checkout lanes could only use cash. When has self-checkouts only been able to use cash? Entire trip was horrible. read more

It's Walmart so you can't really expect much right? I went in to do Xmas decor shopping and most of the shelves were empty and unorganized. When I found something I liked I didn't know the price so I had to hunt down an associate for a price check. What happened to the price checkers in the stores? Too expensive to maintain I guess? read more

Walmart Supercenter - Unorganized decor shelf - Department Stores Near Me - Memphis, Tennessee

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The CSR who helped me was nice and professional but Walmart's policy to lock up feminine hygiene products is absolutely ABSURD! The CSR has to unlock the case, watch you choose your items then walk you to the checkout and watch you pay for feminine deodorant spray!!! Who's try to steal that stuff?!! There's tons of other stuff in that store to steal besides feminine deodorant spread. It was the most ridiculous thing I've ever heard of! I won't be going back to that Walmart. read more

Worst customer service experience. Rude employee morale. I wouldn't waste my time going back to Walmart. I just made it easier for me to became Kroger and Aldies customer read more

I loathe coming to this location. It's about as an enjoyable as a honeymoon in Tijuana. The store looks like it's only upkept every other week as the floors still look dirty as hell items disorganized all over the place. I find frozen food items in the most of strangest places throughout the store like Bacon in the DVD discount bin or other items like motor oil in the clothing Dept. As far as helpfulness I can't find anyone who works their Dept. so I usually have to find some random associate to help me find the asile where certain groceries or goods are kept. Then lead me to an associate who might know what Dept. they work. It's not usually the case. They are clueless about it as if was their first day or have never seen what I was talking about. The worst part is when I'm wanting to get this miserable life experience over with lo and behold 1 checkout lane (lane 15) open and 20 people 8 with hundreds in groceries and others who look like they bought out half of the electronics (if you could call it that) Dept. While there me and 4 other people who have maybe 7 items or less. Can they not afford to open 2 other lanes. I would recommend going to the neighborhood Wal*Mart on Ridgeway close by. If you truly some essentials to get you through til neighborhood Wal*Mart or until the Winchester Kroger opens or just stop at Murphy's or the Walgreens on Ridgeway@Poplar for beer smokes or the essentials grocery items until everything other then Wal*Mart is open. read more

I am a delivery driver for Marten transport and was here at this location to make a delivery, while trying to locate the manager to check in and get unloaded i was pepper sprayed in the face by the security guard for refusing to wear a face mask. This kind of interaction is unprofessional, and unacceptable. read more

It's 712 I'm standing here in the electronics department. I have had them page support twice now including the manager. No one has shown up. Apparently they don't want to sell these laptops. I'm not sure why they open this early if they don't intend to sell anything. They can close the store and have all these associates running around applying stock with the doors closed and locked. However, they choose to waste our time walking into a store, where no one can sell you the merchandise that they stocking the shelves with. read more

With the addition of the self checkouts a while back, this really improved checkout wait times. Shelves are always stocked. I generally shop around 5-6am. Store is generally less crowded and staff are working hard to complete restock. read more

Walmart Supercenter - Department Stores Near Me - Memphis, Tennessee

I took another online ordered back to the Collierville store. The same old system problem with there online returns. The system was down and it was never fixed. I had to drive to the other store. What a joke! There employee are a joke as well as the management at their stores. We get cheaper goods but cheap customer services. read more

So like many many people have said. This place is horrid. Associates are more worried about being hood and talking trash about the customers than making their jobs easier and helping customers get out the store. As someone who worked almost 20 years at Walmart this is a very sad example of how a Walmart store should be. But people will do what they are allowed to do so you can't blame crap on the people not wanting to do the job right when the people who are supposed to make sure it's getting done right don't step in to fix it. read more

Every time that I come into this store, the employees are racist toward certain culture. They only say hi to their own culture in a friendly way. I understand that but I am just a customer that see no color. I can even asked for help without them getting an offensive mood about finding an item in the store. Management needs to take notice of bad behavior of their employees. read more

Extreme nightmare.... I have ordered items from Walmart in the pass but this is amazing. No one has answers for anything. Customer Service is non-existing. Bobby who I found out is the manager called about missing items with my order. I RETURNED CALL 5 MINUTES LATER HE DOESNT EXIST. This is what I was told. Just want answers to order # 6002047963650. Wil read more

Typical Wal-Mart activities bathrooms were clean which is rare, lines were not long. Shelves were empty but it was night shift. I'd recommend read more

I should have come early, I know there was going to be long lines. But the few cashier that they have, was working really hard. The lines were moving really fast. The store was well stock and clean. I had a great experience today. read more

This is ridiculous long lines always at this store, just because there isn't any competition they can choose not to open up extra lines. 2 of 16 registered are open. Have to ask yourself Why? read more

Walmart Supercenter - Department Stores Near Me - Memphis, Tennessee

I am shopping early to avoid the crowd but there are hardly any registers opened including NO self checkouts. Ridiculous!!!! Come on Walmart you could at least have the self check out lanes opened when there were 4 people over there doing absolutely nothing. Smh read more

Store is cleaned, well organized and the staff are courteous, friendly and professional... Upon my visit to the I want to especially thank the Store Manager for being polite and very nice... Which made my shopping experience even more pleasant.... read more

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So, I have shopped at this Walmart for awhile and I have stood in the cashier lines (marked 25 items or less) and self check out lines(marked 25 items or less) with just a few items and people in front of me had carts full of groceries. And those people were never asked to go to a different line! Today I was at this location in the self checkout line waiting close to 30 minutes with the two Walmart cashier associates (one Caucasian female with numerous tattoos and her side kick a African American Female name Jackie,) watching people the associates waited for me to be the next individual to check out and Jackie the African American female stops me and states I have to go to a different cashier because the self checkout is 25 items or less. I state to her I don't have 25 items the items I have are larger items she then physically moves my cart aside and waves others to checkout. As I walk away Jackie and the Tattooed female are watching and smerking. I wait 20 some minutes at the next isle and when finished I had 24 items this includes counting the 4 pack od red bull individually. So, if you know this Jackie and the Tattooed female make sure their smart ass assumptions show their ignorance and I have complained to the manager at this location and complained to Wal-Mart corporate. On the way out of the store I took photos of both of these associates to post on social media. If you would like to see what these two individuals look like please feel free to message me. I am hoping this effects your bank account and finances in a very negative manner were it helps you to be terminated from employment because your are obviously very rude and should not work with public and you obviously can not count! read more

A real review from someone who's been there A LOT. This Walmart is so bad 90% of the time I choose a longer drive to a different location just to avoid it. The staff is always rude, the lanes are always slow, the return section is always trashed and ran poorly. There really is nothing positive I can say about this place. If I ever need something and I don't have other options I will always dread going there because you always deal with attitude's and terrible mindsets there. It's an embarrassment and a joke if you ask me. This is the first review I've ever wrote, that's how bad it is. It inspired me to tell the world to STAY AWAY, especially for LATE NIGHT shopping it gets worse then. Even with their own policy on price matching they will try their best to not fufill it for their customer. They tried hard one night to not price match me saying it wasn't their policy even after showing them it was FROM THEIR OWN CORPORATE WEBSITE! Other Walmarts? Usually fine. This one? TOTAL FAILURE. They have no work ethic, no respect, no general conversation skills or positivity. I myself am at a low income area comparable to that of Walmart, there is no excuse for this place to be ran so poorly. read more

This place is a joke Won't take anything back or even exchange without a receipt. I bought the night before and it was defective And they have a bad attitude. read more

The online pickup at this Winchester location is the worst. I got an email my order was ready, went to the kiosk at the store and followed instructions to call a number for pickup. I was sent to voicemail. Asked two women who were nearby checking receipts and was told to go to customer service. After waiting in line behind 4 people, was told that they could not help me in customer service. She paged someone to meet me at the online pickup kiosk.....they never showed up. Had to leave without my purchase. I'llnever again use this store. read more

Auto and Tire Center has the worst management and over all speed of service. All the technicians walk in and out of the shop looking busy but, nothing really gets done. That department makes the whole store look bad. read more

I do not know who manages this place, but it needs an overhaul or needs to be shut down. The worst customer service I've ever seen. Some employees look like they rolled out of bed with their uniform on and came to work. I went to the automotive area to have tire pressure checked. I purchased tires for the first time from them the day before & one tire looked a lil low. I pulled up and told the tech. He asked me to move to the other side and just walked away. Another guy happened by & asked if I needed help. I shared with him what happened. I was tended to & the attendant expected a tip. La wow! read more

There is NO reason a simple oil change should take 3+ hours on a day which was not busy ! The employees had a "Do not care" attitude and were annoyed when questions were asked. Numerous furious customers ! I will NEVER waste my time or money here again ! read more

The most incompetent staff I've ever seen at a Walmart. Wow. I've never seen anything so poorly run. Spend the extra 10 minutes and drive to Target. read more

All the staff always so friendly while visiting this location. For a quick in and out home/food experience this will be a good stop to make you won't be disappointed read more

Yes, it's Walmart. But this particular location ALWAYS has things missing from the location that's close to my house. the cookies, the chips, the frilly socks, the uniform jackets and shirts. I'm not sure why they always seem to be stopped where other locations aren't but whenever I get the opportunity I go to this Walmart. read more

Shopped here at 1:00 am this morning in order not to fight the crowds of the day. Easy parking was great and thought I would be in and out. I arrived in the area of the store that I needed to be and at 1:00 in the morning I had a darn Walmart Moment !! A woman in pajamas, hair all over her head and clothes that were 3 sizes too small that looked like they had been sitting in a corner all balled up. My friends this was not something I wanted to see at 1:00 in the morning !! I was so unhappy that I left my cart and headed for the door. Depending on which Walmart you shop and no matter what time of the day, I guess you will always have a darn Walmart Moment. Upset and Venting. read more

I had a very positive experience at this location this week, as well as the last time I visited, which was about seven months ago. Both times, the store was clean and well-stocked, and the workers were all friendly and efficient. As well, checkout was very quick. On the way out, the individual checking my receipt was pleasant as well. On top of that, after I unloaded my groceries, a customer in the parking lot offered to push my shopping cart back with hers. I must add that COVID-19 measures appeared to be in place as well; as I arrived, a worker was spraying down all the shopping carts in the stall area, which I found reassuring. It would have been better, though, had sanitizing wipes been available at the entrance as well. Also, all workers and the majority of customers wore face masks and kept a safe social distance. read more

This walmart makes me exhausted just thinking about it.I just came from there but I don't think I will be going back.The carts are all no good.It is so hard pushing one around.It.s like working.They would do well to invest in plastic carts. bernice read more

I finished shopping in this Walmart and when I went to the cashier to try to pay for my stuff all the lines where closed ( ALL THE LINES ) everybody was confused and upset because when you ask the employees they said " I don't know I get off at 10 pm" I asked for manager several times with no answer, 40 min wait for them to decided which line will be open, can't believed read more

be prepared to stand in a loooooooooong line. I only go there when I HAVE TO. I hate the customer service (the lack there of) and the fact that there is ALWAYS ONLY 2 TO 3 lanes open ( and this is during the peak hours) how stupid can you be; management absolutely needs to do better. read more

Um Walmart is Walmart. It was what I expected. Their was some clearance items. No problems and nothing to get excited about.

Horrible, doesn't feel safe. Dirty and extremely long lines. Produce wasn't really fresh. Stock seemed picked over. Will never go back.

This is your typical Walmart, but it's not as clean as most of them. There is also a problem with crime at this Walmart, so they have a significant security and police presence. Make sure you lock your car. read more

Typical supercenter except the fruit and veg section both smelled bad and just wasn't all that good. Hard to fault that if you're going to a place you can buy tires, socks, condoms and milk all under the same roof. read more