Everyone at the pharmacy and the store have always been nice, very helpful and friendly…read more I just called in a refill. The young lady sounded a little stressed, but was kind. She said my refill wouldn't be ready until 4. I said not to worry, that I would come tomorrow. She said they were closed tomorrow (memorial day). So I said ok.... Tuesday. Her voice lifted and she was so sweet thanking me. She said that she didn't want anyone to be without their medication. That's the sign of a great pharmacist.

I was in the area so I came here looking for more Essentia water. They had some on sale! I…read morebrowsed the store a bit but only purchased the water I originally came in for . The employee who assisted me was great and is the main reason for the 4 stars. This location is in a complex along with food giant /ace hardware. There is a large parking lot as well. Cvs can be a little pricey , so I recommend having a rewards card.

While visiting relatives in the area; we stopped in here, to purchase some gift cards…read more The store appears clean and well-maintained; with the usual selection of items from which to choose, one expects at this type of establishment. The staff person we encountered was very helpful, attentive and accommodating in our finding and purchasing of the gift cards. (Sorry we didn't get his name.) This location is a solid representative for the franchise.

Male pharmacist refuses to fill Rx based on his personal preferences, then attempts to lie about it…read moreto customers. He is the judge and jury & he will make that choice for the customer while knowing nothing about the circumstances. It is truly unethical and grotesque. Very thankful that 99% of pharmacists are ethical, and perform their jobs without including personal biases. But you won't find that at the Inverness store. This pharmacist has a history of such actions, including lying to prescribers about whether meds can be ordered, and refusing to stock meds despite having been requested by legitimate providers who verify authenticity of the prescriptions. Highly recommend avoiding this location

I come here quite a bit. My recent visit was to purchase a humidifier…read more The pharmacist answered my questions very quickly and made it easy to decide what was necessary to go along with my purchase. The cashier who completed my transaction was nice and helpful too. The CVS rewards program is great because you can get many useful coupons. Who doesn't love a discount or the opportunity to save money?! I love my new humidifier!

"Help needed at the front!"…read more The first time I heard the announcement called over the store intercom, by the young woman at the front counter, to what appeared to be an otherwise empty store, I didn't make anything of her tone or her anodyne call for backup. I had made my way past the snack isle to the cooler, grabbed a soda, and brought it to the counter as the unoccupied cashier, who had called for backup, slinked away at my approach, awkwardly avoiding eye contact as her help (a man in street clothes) quickly took her station. So far none of this seemed too unusual for CVS at 2AM... Maybe she was going on break... who knows? I initially tried to apply my CVS Rewards to the small $3 purchase using my phone number. I was informed that there was zero balance on my account. Fair enough. Although I knew I had accumulated more than enough CVS Rewards cash, but I figured that there must still be some step I have to complete to apply it. I apologized for my error and then went to check my CVS account which did have $16 worth of rewards but indeed a zero balance as the app requires an extra step to make the funds available in store. Again fair enough--no harm no foul. I tapped the "apply rewards" button and then came back to the store to buy the soda and a few other food items (it's the only grocery store open in that part of Birmingham at 2:15AM). It was when I returned to the store that the situation became off-the-rails bizarre. "Help needed at the front!" This time with more urgency in her tone. And this time unmistakably prompted by my entrance, again the only customer at the still empty CVS. Okay, rude but still we aren't overtly crossing any lines of etiquette. Hey I get it, there's a good reason why their experiment in self checkout was so brief at the 24 hour Roebuck Parkway CVS. But I can do that dance with indignity if it means that I can buy groceries this late. I figure a little criminal profiling is a price to pay for ramen and marshmallows at 230 in the morning--within the standard passive aggressive, junior detective posture that in most cases is mostly harmless, if tactless. There, again swooping into the grocery section to heed the call for "help", comes tracksuit. And this time he's prepared to deliver a stern directive by way of a warning: "If you don't pay [meaning pay for the items I had chosen] this time I'm banning you from the this store." It took me a minute to realize what was (and was certainly NOT) going on there. And finding any benefit of the doubt I offered for this behavior rebuffed, with extreme prejudice ( whatever I was up to must have been REALLY bad) I left. I know that there is no company policy, that extends any such authority to store managers to demand immediate payment in full, at the threat of banishment. Countless viral videos that have gained infamy in present years which show CVS employees standing aside as gangs of organized retail thieves casually walk out the door, arms full of body wash, AA batteries, shaving cream, and dental dams in brazen daytime robberies. Clearly corporate policy (even for actual shoplifting) gives no legal wiggle room for managers to assert, "If you don't pay this time I'm banning you." I do pay **all the time** and no, sir, you are not. That's not what's happening on this crisp winter's night. Sorry. That's the line. The thing is, I don't take things that don't belong to me from stores. I should have made that clear from the start of this review if only as "spoiler alert"--as I should have to the store's employees themselves directly after the initial intercom warnings. I will from now on--in a clear and unbothered tone to match the volume of the store's PA system that chirpingly reassures CVS customers who wander into the "Health & Beauty" section that "staff have been altered to your presence!" (how sweet of them to notice) when even slightly prompted by store motion detectors tracking their every move around the $27 tweezers, as their own digital protocol for: "Help needed at the front!"

Matt, Jennifer, Gracie.... everyone's wonderful! I always feel like Im walking into a family…read moremembers home, they are all so welcoming! Its warm & comforting. They go above and beyond fixing any issue w/Rx before Im even aware. I love them! Also a highly addictive place to shop. Matts wife has superb taste! Great spot in the community. Love love love...

Jim, Kaci, Niki and all the other professionals always do an exceptional job making sure I will…read morenever go back to a CVS or the other big brand Pharmacies again unless it's absolutely necessary. I really can't believe what I put up with as a customer from others for so many years before meeting Jim and his group of beautiful ladies and such a professional staff. I am so very glad they opened an office in Liberty Park - And that Dr. Kathrine Moore told me about them when I told them how much I hated whom I was using. The have a location in Cahaba Heights and will deliver to a reasonable area if needed.

I am already a big fan of Jim's at Cahaba Pharmacy. When I found out he was opening another…read morelocation in the opposite direction but slightly closer to my home, I knew it just gave me more options (in a good way). While cahaba is still sometimes more convenient kn my way home from work, this location is more direct if im coming from home. Traveling side, both have lovely staff and they offer delivery service! Today's crew assisted us with our Tamiflu and we stocked up on kids ibuprofen and acetominophin. The flu season has been awful so they could only supply the initial doses for my two boys, but they will be delivering the rest tomorrow. I love supporting local, especially Jim and his team. While I hope no one had to frequent a pharmacy, check them out and know they'll always take good care of you and your family.

They are filling prescriptions on the 28th of each month and not giving them out until the 30th or…read morethe 31st. The rude not willing to work with you if you have to go out of town. Customer service sucks they did not care about their patients all they care about is their money

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Nice service.. in a really good part of town. Not sure if the place is in Vestavia or Mountain…read moreBrook.

Recently I had major issues with my insurance not filling my son's prescription. We were two days…read morelate only because of AETNA. Logan at CVS worked tirelessly calling my insurance company, even staying 45 minutes after closing to get the prescription filled. The customer service is beyond excellent, and I can't thank him and the pharmacy staff enough!

Please be sure to check the date before you purchase any kind of medicine from this location. I…read morecame in to purchase some cough medicine and there was expired bottles on the shelf from November 2019.

The male pharmacist did not have good customer service. The technician was nice and helpful.read more

Not really a review but definitely frustrated because I had a prescription to pick up that was…read moreready late on a Friday afternoon but they close at 6pm so I planned to pick up Saturday morning. I arrived at 10am and the doors are locked - closed all weekend! A sign on the door says they are not open on Saturday although it says they are open online! The website information needs to be changed and it would be helpful if they gave you this information when they call on a Friday afternoon to let you know your prescription is ready. I didn't want this to reflect badly on their business (since I technically haven't seen anyone there yet) thus the four stars...but a heads up to others...they are NOT open on weekends.

For a few years I forgot the advantages of an independent pharmacy. But I am back. I have a…read moremedication I have filled every month that is often not available. Beaumont works hard to be sure they have it. They also use programs that check for possible medication cross reactions and take time to discuss and explain medications when needed.

Stopped to get my lemon custard ice cream but they were out. Was told it may be January before they…read moreget more. May return to get the grape sherbet. Mouth was fixed for lemon custard so left pouting. Ha Ha

Closing in on the end of another year. I'm happy to report , I FINALLY made it to Crestwood…read morePharmacy and Soda Fountain! It was soooooo worth the anticipation. The location is right next to a bookstore. I even accidentally walked into the bookstore! lol Apparently, this happens all the time. This is literally is some of the best ice cream in town. IMO. The lemon custard is so creamy and so balanced. I couldn't shut up about it. One scoop is a good amount of ice cream. I really enjoyed it very much! The quality is top tier. Very much! Friendly staff. If you are looking for yummy ice cream dreams in a nostalgic setting, come here and thank me later.....Oh and don't accidentally walk into the wrong store!