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    Belk

    2.4 (22 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    Meena C.

    My husband and I stopped by belk in search of something specific for our house. To be completely honest, this was the first time I've ever been in a Belk in my entire life! I'm more of a kohl's gal ;) First things first: I couldn't find a dang directory to tell me where home items were! You would think that would be prominently located ( or at least centrally), but nope. And no one bothered to assist us as we wandered through both levels of the story! Major ding! They didn't end up having what we were looking for, but I can tell you that I probably won't be visiting this store any time soon. First impressions are important, and they def. failed at that.

    Rob S.

    I'm typically a fan of Belk and a majority of the products they carry. This location compared to other locations just doesn't quite make it. Large location with two floors. Women's primarily occupy the bottom floor along with the perfume/make up section. Upstairs consists of Men's (right at he top of the escalator) as well as linens, kitchen, kids, travel, etc. They can tend to have really good sales that if you catch them on the right day you can get some amazing deals. This one isn't laid out the best and it took some time to find what I was looking for. Asked on person downstairs and they said to go upstairs. The people upstairs misunderstood what I was after, but eventually got me to the right spot. Overall with the space they have, they are trying to cram too much stuff into the space available. This, I'm sure, only adds to the disorganization feel that I get as I walk through this place. Would I come here again, maybe. If I was in the area looking for something specific, yes. But, I wouldn't go out of my way to visit this location in the future.

    Bedding/bath department
    Sadie W.

    I actually like the layout of this Belk store than others. The reason I'm giving this a two star rating is because I placed an order online for pickup. I got a conformation email saying my item was ready to be picked up. Once I got to the store, I went exactly to the area for online pickup. I waited several minutes and no one came. I walked over to the shoe department and told them I had an online pickup. The associate asked did I receive an email saying my item was ready.....ummm yea hence the reason I'm here. He went back to the back to retrieve my item, only it wasn't there. He asked for my name and to see the email again. He then asks could he take my phone with him to show whom ever that was doing the online orders my email..... still they could not find my item. After waiting for about 30 minutes the associates realized that my order had never been pulled. So I had to wait an additional 10 minutes for the woman to go upstairs to get the item out of housewares. I could've done this myself. I did online ordering because I thought it would be easier and I could be in and out. That wasn't the case at all. Not sure I'll be placing anymore online orders from this location.

    Inside women's department
    Katrina G.

    Came to this location to find some outfits for my grandmother, my mom and my grandmother like this store. This was my first time going to a department store since the pandemic started. It was very weird to see the "new normal". There was barely any makeup or perfume/cologne in the display cases or on top of the counters. There is touch free signs all over that department due to Covid-19. You cannot try on clothes/shoes inside of the store but if you keep the tags on you are able to return the items if they do not work out. The cashier was very nice and sanitized the counter and card machine between customers. There is also an employee at the front sanitizing the carts. My mom and grandmother love this store because they always have a decent sale. This location is pretty huge, two story department store. The women's department pretty much covers the entire downstairs along with the shoe department, jewelry, perfume/cologne, handbags and makeup. There is also a MAC store located inside of this location. Huge parking lot so parking should not be an issue. This Belk is a stand alone store with other shops and restaurants in the plaza.

    Michael Kors bags
    Lucy T.

    I really love Belk as a department store, but the Trussville Belk just doesn't seem to compare to the ones at the Summit and the Galleria. Maybe because they are the only Belk in that 20 mile radius, they don't have to compete with the other Belks? I've come here twice and walked away empty handed both times. One of my favorite things about Belk is their Free People, Kate Spade, and junior's collection. They don't even have a Free People or Kate Spade line here, and their junior's section is much smaller than that of other Belks. Does the corporate office not think people living in Trussville are not allowed to have nice things? I think if people are willing to pay for nice things, the store should be allowed to carry them. I will see a $1,000 Prada bag at the Galleria Belk, but not this one. Okay....that I can understand them not wanting to carry, but they really should be able to carry Free People items. The beauty department here is probably the most similar to the other stores as they are able to carry high end products, and can probably generate the most revenue. It is a little intimidating, that's why I tend to avoid beauty counters like this! Blink and you will spend $60 on one ounce of moisturizer.

    Rikesha F.

    My favorite, and closest, Belk location! There are two Belk's in this shopping center; this is the one with the ladies apparel and fragrances. I love the huge dress selection here. It may not be the most organized boutique (and that's an understatement), but I am guaranteed a terrific sale price every time. In fact, about 80% of my Sunday attire/work clothes are purchased from this location or Belk.com. The sales associates are helpful and friendly. If they sold MAC at this location as they do in the Galleria, they would've earned 5 stars. But for now, I give them a 4/5.

    Woman's Clothing department

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    10 months ago

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    3 years ago

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    3 years ago

    Had a very hard time finding a cashier. Jewelry one would Not ring me up. Only two others in the entire store.

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    7 years ago

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    7 years ago

    This Belk needs to work on not jamming the hangers of clothes on the racks so close together. There is no flow in the store.

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    10 years ago

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    Belk - deptstores - Updated May 2026

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