I knew better. I haven't been in Walmart in several years and I'm honestly sorry to have broken my streak. From the unplowed and unsafe parking lot to the door greeters who do everything except greet guests, to the dirty entry way, the first impression of the store is dismal. The customer service desk where I attempted to get assistance had a line 10+ people deep and no sign of significant movement. If I go another several years without reentering this store, enough time will still not have passed. I sincerely DO NOT recommend. read more

If I could give 0 stars I would!!!!!! I used the pick up method for the 1st and AND DEFINITELY MY VERY LAST TIME!!! They had no idea where my order was, Didn't know where I was parked, And BROKE 11 OF 18 EGGS that I purchased!!! A manager had to be called, and even with that, I still got crappy service. I followed the app instructions, put in the color of my car and where I was parked and waited over 40 minutes only to be told "We don't have recorrd of that order". This Walmart ABSOLUTELY sucks and I will never be back!!! read more

Walmart Supercenter - Eggs just sitting in egg remnants.....the rest are broken!!! - Department Stores Near Me - Indianapolis, Indiana

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Bad scary location, they don't stay open past midnight anymore bc it's a sketchy area. The store also has police there constantly especially around closing time. Enjoy goin to kroger or Target up the road instead, less risk and better products. This place is always crazy busy and not well stocked like some of the other locations. The one in Westfield is much better. Choose a better store or at least better location if you are destine on going to a Walmart. Lol read more

Thank you Sabrina for your extra help and staying a bit late at the Service Desk to help me get the paper shredder that had just been delivered to my home returned. I was pretty upset that although the shredder part of device had been all packed up, when I unwrapped the packing and turned it over, it had clearly been used!! There were pieces of shredded paper in it!! For paying more than $100 for the what I thought was a new shredder, I didn't expect it to be used!! Thanks for staying after your shift ended to help me!! And for being so professional!! read more

Worst Walmart I've ever been to. The cashiers stay on their phones while ringing people up. They don't answers their phones at all and lawn and garden hardly even has associates. read more

They need to close this Walmart down. Hire a whole new staff. And try it again. No need to explain. The rest of the reviews will explain if you can understand what they're talking about. Proofread before posting people ‍ read more

I know you can't judge a chain by one location, but this has to be my least favorite Walmart of all time. It always takes me at least 20 minutes to check out, no matter what time of day I visit. I'm not sure if it's necessarily understaffed, but it seems like no one is around when I need assistance. The staff isn't overly friendly and I don't think they offer anything I can't find somewhere else so I try my hardest not to visit if I can avoid it. read more

Attn Walmart Gas kiosk: 3-16-23 at 1:52pm. ZERO customer service!!!!! Just got gas, walked up to buy a soda from the "attendant"! So LAZY she wouldn't come from behind the counter to unlock the case!!!! She said her shift was over in 7 minutes and she REFUSED to get up off her lazy bum because her replacement was going to be there any time! REFUSED!! read more

I cannot give a negative number so I'll do this. Quite possible the most trash attitude Customer Service Ive ever seen from any store anywhere. I sat for over 45 minutes in the parking lot waiting for my drive up order. Email arrived at 5:47 saying the order was ready. I pulled up at 6:17 and called the number, telling them I was there in spot #3. They said they were busy but they would be out with my groceries ASAP. 40 minutes later at 6:57 I called and asked where my groceries were while this lousy manager stumbled over her words, trying to find my order, talking to others while she was on the phone with me and finally asked if I had actually called when I had arrived. Seriously? I put the pieces together later that she was a lazy manager just covering her butt. I told her the exact time I called and told her to check her call records. I saw very few Walmart employees coming out to deliver groceries over the next 15-20 minutes. So I called again, clearly upset only to be met with someone who felt she had the right to hang up on a customer that was upset for what was clearly mismanagement. Hung up on me! I walked inside to see some cross-eyes manager with zero control, several employees standing around with no order. Customer service gave me the cold shoulder when I expressed my frustration and finally went down there to ask what was going on. They all covered for each other and just treated me like an ass rather than acknowledge I was waiting there in there incompetence for what was now approaching an hour for groceries I had already ordered. They wouldn't acknowledge me or help me because I was mad. They immediately went into defense mode and caught an attitude. It was so bizarre! I had to actually ask security to help me find the store manager before i caused a CNN-worthy scene. Finally the real asst store manager, Rachel, emerges from wherever she was and just like her employees defended herself and her stores poor customer service. She offered no apology until I demanded one and believes her stupid attitude-laden employees and is not in the least professional or humble about the problem. What a joke! I met several other customers at standing there waiting and inquiring after sitting in the parking lot just like me. I pointed that out to her and told her to acknowledge the issue at hand and get control. She finally asked if I had all my groceries. And then dismissed me. I wheeled the stupid blue cartons outside myself and started loading them into the car on my own only to find the cross-eyed manager racing after me with the police officer she beckoned from the parking lot. He stopped me because they hadn't checked my groceries out. And essentially started treating me like I had stolen the groceries! These morons gave me my groceries to load myself then called cops on me! Seriously!!!! The cop ended up being super nice, giving me dap and apologized for Walmart's foolishness, recognizing that I was so hyped I could barely talk. Then a kind young Walmart kid rolled up. He and the office loaded my groceries with me. That young man was the nicest person at Walmart and likely the youngest. What a shame for this store. Ignorant people who care more about defending themselves against outraged customers rather than owning their mistakes. Absolutely the most bizarre experience I've ever faced. Get some real talent in this store and do a better job Walmart! read more

worst experience with the Walmart delivery. when I picked up my items from my front door, the items smelled like weed. the delivery driver must have been smoking weed. absolutely disgusting.... read more

While wal mart is the Mecca of having almost everything you can imagine it also has a reputation as well. Unfortunately this wal Mart also lives up to the reputation it has built up by its customers as well as the staff. There is never an open register despite having so many employees. Also late at night they only have the typical one register open as opposed to having the self check out lanes open. This one does close at midnight though. So no late night wal mart trips here! When I came in most recently to return something I was greeted by extreme rudeness from the customer service person. Then when I was trying to explain my situation you could tell the woman didn't care at all and gave the most half hearted uncaring "I'm sorry sir I can't help you" response to me. I've never actually had a positive experience at this place (or at most wal Marts lets be honest) and I do my absolute best to not come here at all. For produce go to fresh thyme on 86th and township line instead. For other things go to Kroger or use amazon. Way easier and MUCH better experiences. read more

no one speaks. Can I check a price on this. "not my department" (dela) are there scanners around " not in this store" thanks read more

Disgusting consumer experience. Chad and Josh in electronics, especially Josh, are not only rude people but more importantly terrible employees. They refused to help me find a heat gun and Josh gave me attitude about having to look it up on his "personal phone." What a farce. read more

If I could give this place a 0 I would. Last time I checked Walmart closes at 11 not 10:50 and slamming the door in a customers face and telling them they are closing early tonight too bad.... This was also recorded .... Rude! read more

I didn't have the best experience coming in early before work. I stood at the deli counter for service forever to get some fruit and nut chicken salad and that would not have been a problem if not for the fact that the employees weren't assisting customers, they were just talking to each other. When someone finally acknowledged me it was after I was about to walk away. I got what I came for so I was of course happy but the customer service was less then stellar for sure. read more

Last visit was not so good. Employee stocking shelves in Housewares could not answer question nor could guy in home lighting. Employee pushing cart down aisle completely ignored me when I tried to get her attention. So, I guess it's Ok as long as you keep your mouth shut and know exactly where to find everything you want. No questions asked - OK? read more

I gave this location a chance for a year but I'm done. I don't know where to start. Fighting off beggars in the parking lots or in the store, seeing several non-service dogs in the store on several occasions, filthy indoors and out, and just gross. My latest - and last- visit was a doozy. A self scan register with some sort of "liquid" all over it, which was beeping and not less than three employees looking at it and just walking away. A small dog walking around on a leash as if in a dog park, culminating with it taking a poop in the meat aisle. The owner went to produce and used a produce bag to pick up the smelly mess. Imagine this person picking up dog feces in the store is also touching the produce, the meat, the bread, deli items, dairy, EVERYTHING. I was told by a stocker that dogs are allowed in the store IF they are in a cart with a blanket set down. 100% incorrect! Even as a fanatical animal lover I was absolutely appalled. Can't make this stuff up, folks. Shop elsewhere. read more

Of what I've seen, this location has some of the lowest prices around as compared to other Walmarts in this area. I do believe the service could be improved. A lot of their employees aren't super helpful or very friendly. You usually spend more time in line is than shopping. I do see they have tried to improve with the self check outs, but a lot of times it seems half of them aren't opperating. read more

This store is horrible the customer service is terrible. I was in there last night had all my stuff in the belt and the lady turned off her light and just walked away. Never came back. So I went to a self check out then a lady ran over and closed the lane right before I was going to scan did not say a word to and went back to talk to her friends. I went over to ask why she did that she flipped her hair at me and told me not to speak to her. Like wow people do your job and quit running your mouths. I needed up just leaving and not buying anything. Another reason I don't shop at Walmart such terrible employees. I would love to give this store zero stars but that is not a option. Not to mention you have workers blasting there phone conversations so everyone can hear them while they're stocking shelves or have very inappropriate music on while stocking or even walking through the store. Walmart on 86th st clean up your act and your employees.... read more

Fucking horrible . Service is terrible the employees has nonchalant attitudes and are RUDE . I go back to make an return and the lady asks if I would like it back on my debit card or in cash I choose card . AN HR LATER I come 30 minutes away and they NOW tell me it will take up to 48hrs to get back on the card .. who does that , I wouldve gotten CASH if it wasn't instant back on my debit card . The manager only said there's nothing they can do and walks off Walmart on 86th is TRASH , please do not shop there ! read more

Ok, so I don't want anyone here to judge me based on the fact that Yelp calls me a "regular" here because I'm NOT! Ok? I use the check-in feature to get points but I'm not a regular. I just visit the frozen dinners aisle as they have the cheapest and widest selections of Heathy Choice, Lean Cuisine, and Weight Watchers meals that I buy for my daily lunch at work. Got it? I'm not even on a diet but you can't beat a 2 dollar healthy meal. So that's it, just a quick visit, minus waiting in line for like 20 minutes, as this place is always entirely packed. Or the 5 minute search I have trying to find a shopping basket because they're never where the employees say they are. Or the countless times I'm checking my back pocket to make sure my wallet is still there because of the shady customers lurking around Or how I'm scanning up and down aisle as I was almost hit by a runaway shopping cart barreling down the aisle with some adolescent riding behind it. So unless you're going here for something really specific like I am don't bother. It's not worth your time. Unless you're a glutton for punishment. I imagine that Wal-Mart is one of the circles of hell that Dante was talking about when he wrote the Inferno. Just a guess... read more

It's hard to believe that it was possible, but Walmart has gotten worse. I used to able to find things, but now the most random stuff has been randomized so much with their new "remodel" that not even employees could help me. Yes, the seasonal next to dishes next to hardware and paint. Hmmm... but the light bulbs are nowhere to be found. Oh, what's that you say? Go look in the corner? Which one cause there are four of em? Oh look here's Brita filters all by themselves no where near the dishes and plates and other kitchen appliances in a corner obscured by an aisle plopped in the middle of no where. Good thing I found them, but, oops! I bought a Brita filter pitcher before it was en vogue to skip bottled water. Oh look here's some clearance light bulbs, but not the ones I want... OH! Joy! Here are the bulbs, right next to televisions, but behind a wall... that makes some sense, I guess, right? OK, the copy paper is where? Somewhere in the middle of the store? But these little 15 foot aisles going at right angles to one another do nothing for flow and finding things. Oh, wait, lemme listen in on the manager's 9am stand-up meeting in the middle of the TVs with all the department heads. What's this? After their million dollar remodel they are going to go back to the old format because customers were frustrated with not being able to find anything! HA!!! Walmart proves once again that they are not smarter than their customers... and that's not saying a lot. Hey, nice three wolves and a moon T-shirt dude (at least I think dude), but your mullet cut needs a line up trim. Oh look, I've discovered the Wahl beard trimmers... Sigh! read more

If there was a no-star option, I'd use it for this wretched excuse for a store. I try not to go here if I can help it, but times are tough. It's a never-ending world of absent-minded employees, long lines, and creepy customers. My last nerve today. I tried to pick up an order that my husband made on their website. It was before 4pm, which is the less than normal chaotic crowd. Asked three desks where to pick up my order to be told that I couldn't get it because I was not authorized to on the order. I suggested calling my husband to get verification, and still got a big fat SOL from the monotone associate. Seriously, avoid at all costs. read more

Well, Kroger and Trader Joes nearby will be seeing more of me in the future. It is not worth saving a few bucks to fight the walmart crowds. There are too many families that let their kids run around screaming while they shop and too many oblivious people walking the aisles. Beyond the people that shop here, the lines are always insane. Tonight (Sunday at 7) we waited in line behind two people for over 30 mins because of customer payment issues and a cashier who was taking her sweet time. When we tries to pay with two cards she assured me no problem, but of course it rang out on one card. It's too exhausting to shop here. Don't bother. read more

I've had the misfortune of having 2 flat tires at different times and choosing Wal-Mart for repairs both times. The first time, my tire was flat, it was snowing, it was Sunday, and AAA was backed up for hours. Wal-Mart was the closest place, so I drove myself there on a busted tire. Recently, I ran over a pothole and drove on my spare for much longer than I should have. I called a highly rated repair shop on Yelp, and they couldn't take me for a couple days. I reluctantly went to Walmart, which I typically can't stand. But to be honest, both times I was treated well and was in and out without breaking the bank. They initially recommended a part and I agreed, but after they placed the new tire, they told me I didn't need it after all and didn't charge me for it. I appreciate that honesty. read more

I will very rarely ever rate anything 1 star, but this place seriously deserves 1 star only. I literally had to run in for a pair of black tights and was asked by three people in the parking lot for money...and I was parked close to the door. Hrrrrmmmm. Once inside with the tights in hand, it took another 20 minutes to check out. One live cashier line was open and the rest of us (at least 15 carts worth) were waiting for the three working self-checkout lines. They must be understaffed, or just not care about speedy checkouts. Don't go if you're in a hurry. The parking lot will be jammed up and full with crazy drivers and panhandlers. This was a reminder of why I never go to WalMart. Shoppers, enter at your own risk. read more

Don't go after the street lights come on. Let's just say I have more than my fair share of awkward and inappropriate run ins at this Wal-Mart after dark.. It just draws in a rougher crowd for some reason. read more

I went to Walmart for some batteries for hand held games. I am new to the area so I didn't know the layout yet. I asked a CSM about the jewelry department and she said it was closed. I said it shouldn't matter if a paying customer wants to ask a question about the batteries. I had to ask her twice where else batteries would be and she sent me to hardware and another associate sent me to another place before being sent to the right area for the batteries. I said excuse me ma'am to who turned out to be the store manager and she tried to walk away from me. Poor excuse for customer service. I know they are sort staffed because of the times we live in but they should still take care of their customers better than they did me. read more

This place is A-OK for a Wal-Mart, The store was clean, it has fancy bottled water machines, and the staff was pleasant. They seemed to have everything in stock that I needed. My only complaint are the long lines. Seriously, what gives? At least 50% of the registers were not being used. In all, this located is far superior to the location on Lafayette Road. read more

the wal mart in brazil indiana 47834 is deliberate indifference to handicapped folks like me.for three days now wal mart of brazil has deliberatly unlawfully with held life sustaining medication for myself.have caught wal mart in a lie,i call and they claim to be in process of filling meds.i go there an hour and a half later and claim the same thing,causing me to become very frustrated and then,they lie again that one just came in for filling.i call bullshit,no doctor is going to order any meds at that time of night unless its the er from hospital which i was not at.wal mart did not receive permission from my numerous doctors to stop my meds.believe me when i say,im that constant pain in the ass that wont go away any time soon. read more

This is by far the worst Walmart I've ever been to this store gives Walmart a bad name. I've lived in this community for three years and I only go there because it's right around the corner but I will never go shop there again I went up to two Walmart employees and they ignored me like I wasn't even speaking to them they looked at me but did not even acknowledge me you cannot even talk to me in a minute or get ahold of anyone on the phone the employees are so rude and they act like you're bothering them by asking them to do their job also there have been several times when I have bought food that was expired and still on the shelves . It sucks having to throw $100 with the food away because over half of it is expired or bad not to mention that the shelves are not ever stocked I do not recommend going here if you want a horrible experience and be around rude people that will not help you then I guess it's a place for you but it is definitely not the place for me I will not spend another dollar in the store is sad but management will not keep their store up or answers or hold their employees accountable for doing their job read more

I was in walmart this evening. Had to break up the managers ghetto conversation in order for someone to help out my cashier. Horrible, non professional. Enjoyed the effort of my new cashier read more

This Walmart is home to the slowest, most incompetent, rude people I have ever witnessed. Be prepared to wait because the cashiers are more interested in txting or talking to friends than customer service. read more

Extremely slow, care-free, rude employees! The service is painfully slow... if you have to come here add an extra 30 minutes to your allotted shopping time. I had to pick something up from an online purchase and waited nearly 30 minutes at the counter (no one was in front of me), as multiple employees walked by me, before someone asked if I needed help. The employee who finally acknowledged my presence was just strolling around with headphones in with not a care in the world. Disappointed in my Walmart experience and try to avoid them, but when you need something... you just have to suck it up! read more

Had bad customer service in 3 different departments. The deli sucked and the cashier was in a bad mood leaving me feeling extremely unwelcome and unappreciated. I'd rather go to Kroger than here. I don't mind paying a little more for better service. read more

Walmart sucks, everyone knows it, they have a hundred registers but only three or four are ever open, if you need help don't ask the staff, they don't want to help you and have no issue telling you so, most everyone who works here really shouldn't be working anywhere around people or making any money seeing as they wont work for it, it really makes me sick these people keep their jobs when good people are being downsized every day. read more

Worst experience ever at a Walmart. Rude cashier. All items rang up were not the prices that were marked on the shelves.

This is probably the worst Wal-Mart I have ever been in. There is never anything in stock. There are never any shopping carts because it seems that no one works on getting them to the entrance. But above all, the service of the associates that check you out are always rude and slow. read more

Lowest prices around. Service could be improved. Time spent in line is usually longer than shopping.

The worst! I tried to be proactive and call ahead to see if a movie was in stock for my boyfriend. I was even understanding when the lines were busy.. But that's where my compassion ends. I was on the line for 2 mins before it asked me to redial. Keep in mind I was trying to connect to electronics before going straight to customer service; bad mistake. After 4 mins a lady finally answered in the loveliest of tones (hopefully you can pick up on my sarcasm) and asked "what do you want". I explained that a movie was just released in walmart stores and I wanted to see if it was in stock. She answered "you should talk to electronics". Where the heck was I talking to then?? So she "forwarded" me to electronics where it rang for another 2 mins before I got the same lovely tone. I explained AGAIN what I was looking for and she says "oh its you.. you want electronics". Holy cow I was already fed up, but then she promised to forward me again and if no one answers she will find someone (why couldn't she have just done it at this point?! Idk??). Finally I'm waiting AGAIN until someone with an even lovelier tone picks up and I have to explain what I'm looking for AGAIN. She tells me no shipments came call tomorrow. And Hung Up!... SHE DIDNT EVEN ASK WHAT THE MOVIE WAS I WAS LOOKING FOR... but the worst part wasn't that I had to deal with her, wait on the phone for over 15 mins, or deal with being transferred to every department but electronics, but that THEY HAD THE MOVIE THE WHOLE TIME. If it wasn't for the fact I still drove over there and went searching for myself (while at least 5 associates stood there and stared) we wouldn't have had the damn movie we needed. Just a little customer service would have made me happy.. next time I'm going to Best Buy Btw 0 stars should be an option. read more