Came to the pre-opening shopping party! Loved the layout and had multiple clearance rows, which had…read moregreat potential. Better than the Keystone location, tbh. The makeup aisle had high-end brands, which you had to take a paper version to the front to receive (thought that was very clean & clever). Will definitely come back!

How do they fit so much product into this space? They have a lot of shoes and clothing aisles. The…read morepricing is standard across all Nordstrom Racks, and it's a nice option with the other stores at HTC. This location is very busy, especially on a weekend. The checkout line was a long wait, with a limited amount of stations staffed with employees.

First time in this location, it's actually organized and the staff is nice and friendly. The…read moreselection of items is much better compared to the other locations where I normally go to. We found throw pillows and some skincare products that are normally not in our local store. Overall would recommend this location if you want more selections and an organized store to shop at.

It's 8:00pm. There are 20 people in line and there is one lane open. 5 people behind the cash…read moreregisters but no one is waiting on customers

I don't like to shop but love shopping at Von Maur. The staff is professional and super helpful and…read morefriendly. They gift wrap beautifully and will send packages for no charge. The merchandise is high end, name brand. They carry men's, women's and children's clothing and shoes and a small section of seasonal household decor. Yesterday, I bought several gifts. The store was decorated with a pianist playing Christmas music. I found exactly what wanted and an associate carefully took the information for wrapping and sending. I saw several other things I wanted, including Christmas outfits for my granddaughters. I left without buying, but later in the day decided my girls needed those outfits. I called the store and Deidreana found the outfits and put them on hold until I got back over there. The outfits were even on sale. Returns/exchanges are easy. They put gift receipts in each package. The store is always immaculate and has lovely restrooms. There is plenty of parking around the store, although parking fills during the holiday shopping season. I recommend and will probably go back this week myself.

I've watched over the years the steady decline of diverse inventory of department stores. This…read morestore is no different. I maybe go in Von Maur once a season, and it is even more noticeable at least to me, when you visit a store in longer intervals. They do have excellent eye-catching merch displays and still focused on upscale dressing and seemed like every section had a sales associate to help and areas were upkept. They are targeting heavily toward the older higher income demographics. It is especially telling when you listen to their choice of piano music in them. I would think a salesclerk would go a bit bonkers hearing taped renditions over and over of sickeningly sweet instrumental earworm inducing oldies all day long. I'm surprised this mall chain has lasted, as it hasn't really changed with the times. As times get ever more difficult with less to spend in this way, it will be interesting to see how this chain reacts.

Selection of items, cleanliness of store, friendly associates! Associates always helpful in…read morefinding what you're looking for!

I've shopped here for several years and received great customer service. They offer a pretty decent…read moreselection of women's clothing and jackets. I've also stopped to return a few Amazon packages and offer a $5.00 store coupon attached with your return receipt. All great experiences so far.

Nordstrom rack always has great deals and great brands! For a busy outlet/end of season store, this…read morelocation is always clean and organized! The lines can be long on the weekends but the employees do a great job of keeping the line moving. They do have a hand sanitation station when you walk in and there is someone at the door to retrieve your used cart to ensure it is properly sanitized for future use. Dressing rooms at this location are now open as well!!

Don't go into the shoe department and try to return something because you might run into AJ . He's…read morevery rude. The only really rude person I have ever come in contact with Nordstrom!!

Ordered a Helsi dress from here for a black tie wedding. Came in to get it altered. They put me in…read morea dressing room to get dressed and wait. I waited... and waited... 10 min go by and I did hear what may be the alterations lady helping someone so I figured she will make her way to me after that customer. Then I heard no voices.. I even opened my dressing room door so she can find me and waited. I finally had to walk out and ask sales lady that I've been waiting.

Extremely Disappointing Customer Service at Nordstrom Clinique Counter - Fashion Mall,…read moreIndianapolis, Indiana On October 13, around 5:45 p.m., my friend and I visited the Clinique counter at Nordstrom in Fashion Mall in Indianapolis. Unfortunately, we had a very unpleasant experience with a sales associate who had short, burgundy-colored hair and wore black winged eyeliner. I purchased a lipstick and a skincare set. During the transaction, the associate charged my friend's face lotion to my credit card, even though my friend had already told her that she did not want to purchase it. When I asked my friend whether she wanted the lotion because it had been charged to my card, she was understandably upset and questioned why the associate had charged her for an item she had explicitly declined. What made the experience even worse was the associate's attitude. While my friend and I were discussing the incorrect charge, she appeared visibly frustrated, rolled her eyes, and displayed an extremely rude and disrespectful attitude toward us. Mistakes can happen, but customers should never be made to feel uncomfortable or disrespected when addressing a billing error. Her behavior was unnecessary, unprofessional, and completely unacceptable. I have never experienced this level of disrespect from a Nordstrom sales associate. I expect better customer service from a retailer like Nordstrom, and this experience has seriously disappointed me. Nordstrom management should address this incident and ensure that customers are treated with courtesy, respect, and professionalism. No customer should have to deal with this kind of attitude when simply trying to shop. I hope management takes this complaint seriously and uses it as an opportunity to improve the customer experience at the Clinique counter.

I don't frequent Walmart except a couple times a year I need basics that I can't find anywhere…read moreelse. Today, it was shop towels and a few art supplies that so needed. This Walmart is a bit inconvenient as I have to drive around the whole complex to get there. The store is large and well stocked. Pumpkins and mums were abundant out front. The pumpkins were cheaper than anywhere else in town at $4 a piece. The mums were inexpensive too, but had been watered in a couple of days. I wanted to tell the clerks that were standing clerks outside to water them, but I let it go. There was a greeter at the entrance. The vegetables looked good. I couldn't pass 50 cent avocados. After a couple rounds, I found most of what I was looking for and a few things that I wasn't. Prices were definitely lower than other stores. Check out was easy. The clerk was friendly. The parking lot can be tight, but not today. I see they have a bank of EV chargers now. P

I don't go here often and there is a reason why...It is dirty, cluttered and not well kept…read more The people who are doing the shopping for others are RUDE and INCONSIDERATE. They are speeding down the isles. Don't stop for anyone. Also don't seem to care that they are in others way or running into them. Would be nice to have people who speak english and you can understand.

I came here to find a dress for a gala that same night. The selection of dresses was fantastic. We…read morealso came the next weekend and found my fiancés suit for our wedding. It was impossible to find a linen suit but Macy's had it! Also we racked up a ton of points from our purchases. I found the perfect dress for our wedding welcome party and the points nearly covered the entire purchase. I was able to splurge on some shoes with the money I saved :)

I had 2 items on. my credit card. I called and said I think that was fraud. the next day I found…read morewhere I purchases them by mistake. I called and told them. since that happened I will never be able to buy anything online again. I don't know what that has anything to do with it. I told them it was my mistake. the items where on my credit card but never received the items. there was something wrong with that picture. be real careful how you purchase online and in the store, I can still purchase at the store but that is all. I have been with macys 1980. the store is getting worse by the day. and very rude people.

I really appreciate curbside pickup here. It is very easy to order online, and when your order is…read moreready a text or email is received. Head for the store, park in one of the numbered curbside pickup spaces and check in. Pop open your truck and order will be delivered promptly. Today I placed on online order, and less than an hour later I received the message that my order was ready. Sometimes I enjoy shopping in the store, but for the days that I need an easy and stress-free solution, curbside pickup is perfect.

They make returning Amazon products super simple. Which I really appreciate. They offer an…read moreincentive for the return which might be beneficial to some.

I was drawn in by the nostalgic designs of the clothes and accessories. The boutique is small in a…read morehistoric building just a block off the square in Noblesville. The staff were welcoming and friendly. The clothes are fun with a hint of "hippie" vibe. The Fall colors and football wear are out. I saw several colorful sweaters. Prices are reasonable. They carry a large and interesting selection of Italian link charm bracelet pieces and accessories in silver and gold tones. I was glad to learn the link bracelets were back "in". We found parking a block away. I recommend a visit if you like to wear clothes.

This is such a cute shop! It's well-curated and the owners seemed fun and were engaging with…read morecustomers. We stopped in right before Christmas and it was busy with shoppers. They carry bohemian brands such as Free People and have both clothes and gifts. The decor and lighting were fun, as well as the displays. While we didn't buy anything this time around (I had a baby in tow and time was ticking for him - haha), I can't wait to come back soon.