This complaint has been resolved. On Friday, March 11 I received a phone call from Thomas Twigg. We were able to return the product for a full refund. It is however sad that it took a trip to walmart, several contacts with corporate walmart, a negative Yelp and Google review and a registered complaint with the Better Business Bureau to get a refund. It was truly never opened and we did not take it out of our car except to return it. We will continue to shop at this walmart now. Their Great Value products are just that - A Great Value! Purchased a personal hygiene item (a commode) some time around February 21. I was told I could return it if it was not opened. Brought it out to the car and put it in. Ended up not needing it. Never took it out of the car until I brought it back in to walmart to return it. They refused to take it back. Spoke with someone at the return desk, spoke with a manager and a walmart coach and they all said no to the return. I contacted walmart corporate to complain. They told me store managers decide on returns and that they would file a ticket and I should get a call within three days. It has been 4 or 5 days, no call yet. Went into walmart today and checked if they had the commode for sale - they did. The item was in its shelf spot - backwards. I took it out and low and behold the seal on it was broken. Have been in contact with corporate and have emailed Thomas Twigg a coach at the store after the photos were taken - still no word. See the attached photos and SHOP AT MEIJER. Attached photos taken at the Fremont Michigan walmart on March 8, 2022 at approximately 10:45 a.m. read more

Walmart Supercenter - THE SEAL IS CLEARLY BROKEN.  DID THIS HAPPEN DURING SHIPPING OR ARE THEY SELLING AN OPEN AND USED COMMODE? - Grocery Near Me - Fremont, Michigan

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I would give this place zero stars if I could. There customer service sucks, there is not one helpful person in that store. Their self check-out system is crap, you can't scan your bottle slips and they just tell you to go use one of the check-out lanes. This creates another problem, there is usually one two or three lanes open and they are backed way up. When going to customer service to offer suggestions, the rep told me, "maybe I can bring it up to a manager". That tells me it'll go nowhere. read more

Last week I was trying to find rain coats and mud boots for my grandsons birthday,two boys! There was no help to be found anywhere, so I went to the changing room counter, still no one around? i did find a guy who was able to point me in the right direction but then he was gone! I went back to the counter and picked up a phone there and pushed a few buttons. The next thing I knew there was all kinds of help, in fact three people!! Im kinda older, 67 yrs. and I explainded to the two employees that offered to help me what it was I was looking for and the size. They ; Beth and Erik where more than happy to take a few minutes and show me exactly what I was looking for. I noticed when you need some help and the workers are busy filling carts for others its very hard to get help. My mom used to work for Meijers in GR.and always told me if I needed help and there was no one around just pick up a phone and you will get help. I want to personally say Thank You both Beth and Erik for your help the other day and wish there were more people that would do the same. I do hope you both get reconized for this and recive a raise in pay! Just an older guy who needs some help now and then, Thank you very much. M.Sullivan a disabled 82nd. Airborne Division Veteran read more

The store is clean & well organized. However, even though store is open at 6am, their customer service dept doesn't open until 7am.

perfect for what i needed great to pick up a couple items i needed for my trip love the online option as well clean and organized and overall a great store read more

Great Walmart for everyone in the Fremont and Newaygo area. Always clean with organized shelves. read more

Walmart Supercenter - cars parked in a parking lot - Grocery Near Me - Fremont, Michigan

This store is horribe everytime we came there the service was bad. Tonight out of bad judgement gave them another chance. We had grab a snack for are daughters school and they wouldn't except are card because it was cracked. Once in awhile we have problems with it scanning and tonight had to be the night that it would give us problems. Then when they refused to type the number or help us. My wife say we will just go some where else the csm puts her hand in my wifes face an says bye. read more

I ordered online grocery pickup, and Ayden was very nice and helpful. I couldn't have asked for a better and more convenient experience.

Incompetent workers who have ZERO knowledge on the items they sell or release. This store location in particular is the worst walmart I have ever been too. Especially the electronic area, not one person there actually knows what they are doing. I had to call 5 times to get a hold of an electronic department worker and was on hold for 10 mins. read more

This is a good place to go if you want to have a nervous breakdown! There is never anyone to assist you and if you are lucky enough to find someone, they don't know anything! You can't get down the aisles because of groups of people standing there with their carts talking, most of them seriously overweight and in motorized carts! This store has a bad habit of discontinuing items they have stocked for years! The only reason we shop here is because there is not another shopping center near where we live. I would love to see an Aldi or Meijer move in beside of them! There is nothing worse the the Great Value brand! Also, it always has numerous eardrum rupturing noise. Everything from Screaming kids to huge metal wheeled stocking carts being drug through the store! read more