I was visiting for a few days and stopped into this grocery store. I am not from Tulsa, but no…read morecustomer--local or visiting--should ever be treated this way. People deserve better. December 31, around 9:30-9:35 p.m., I visited Reasor's at 2429 E. 15th St., Tulsa, OK 74104, and had one of the most upsetting and unprofessional retail experiences I have ever encountered. I went directly to the checkout counter, paid for my item, and completed my purchase like any other customer. Shortly after, I realized there was a transaction issue and calmly requested a refund so the transaction could be corrected. What should have been a routine customer-service matter quickly escalated into something completely inappropriate. Instead of assisting me, I was accused of stealing, without any verification or investigation. No one checked my receipt. No one reviewed the register. No attempt was made to confirm whether I had, in fact, paid for the item. The accusation came from the security guard, but what was most concerning was the lack of leadership that followed. The manager failed to step in, failed to question the accusation, and failed to independently review the facts. Management allowed a serious claim to stand without evidence and did nothing to de-escalate the situation or protect a paying customer. This was not only unprofessional--it was humiliating. As a business owner myself, I understand that mistakes happen, but accusing a customer of theft without proof is never acceptable. Customer service should be based on facts, fairness, and respect. None of those standards was upheld during this interaction. The entire experience was degrading, unnecessary, and avoidable. I left feeling disrespected and wrongfully treated. I will not return to this location and cannot recommend it to others unless Reasor's makes great improvements in staff training, management accountability, and how customer disputes are handled. And I hadn't received an apology from the Manager. Hopefully, this gets his attention.

I hate writing bad reviews. . . Reading my review from 2023…read morewould make me feel bad but 1) there were so many other 1* reviews and 2) my review was completely accurate & remembering that experience made me angry all over again. So to my visit a few days ago: I was majorly impressed. This store, even the PARKING LOT, has been completely renovated. Beautiful wide plank flooring. So many products. Everything on my shopping list was readily available. I don't think diapers, for instance, should be in the middle of "food". 4* for the product placement. Aisles seem nonsensical. To address comments from others in their reviews, regarding the *current* atmosphere. . . .yes, Walmart is often cheaper. And being the HUGE company they are, they have access to a nonstop variety of resources, so sometimes they'll have products more available. But in acquiring those lower prices, consider the possibility of lower quality (produce). Personnel is something business have to deal with. Managers need to keep in mind you can always go elsewhere. And, Ryan (see his review), who was abused by an employee this year! should have gone straight to the manager. The complaints on prices/coupons/ads, etc. It's maddening, and appears to be structured against the consumer. LOL. My recommendation is have a plan and know the rules. Sorry, it may be a little time consuming but it gets easier through repetition. And know (this reality makes utterly no sense to me) the "sales" vary from store to store. This was pointed out to me at the 15th St store a few years back. I was looking for a particular awesome sale item, like 10 limes for $1. A manager came to the disagreement, looked at the ad, and said, "That's only at the store out on 21st". Who knew? That's why you have to choose *your* store online. (If this has changed, I'm unaware). Another tip: shop as soon as possible when ads change, I thought. They run out of product FAST. Hubby took our shopping list on a Wednesday when ads are new. He got absolutely nothing that was advertised. They told him a shipment would be in the next day. I went on Friday and got it all. So I say shop early and still feel validity in that. Hope my experience helps somewhat.

Great little grocery store. Local, good selection, and the staff is always friendly. Great fried…read morechicken in the deli too!

U need to check receipt before u leave the store. Me being a senior citizen they like to double up…read moreon some items. Be careful

QTs are some of the best gas stations to ever exist. This QT has good gas prices and good product…read moreprices. Their big Qs are only a dollar fifty. Also, this QT has good food. I love to get pretzels from here. The inside of this QT is well kept. It's very clean and nice. The staff are very nice too. Overall, great gas station and I highly recommend it.

I absolutely recommend this business, because they're friendly and quick! Also, there's one near…read moreme. So that's very convenient!

We travel from KS to buy meat at this store. They are very helpful and always go the extra mile to…read morecut the meat to their best. We appreciate John and the meat market, as well as the rest of the associates at this store! Always helpful and friendly.

Don't Shop here. Report to Health Department. Food their selling is Awful!…read more If I could, I would give this store a -5 star.

This place has been going downhill quick, mostly due to it's "associates". This location is packed…read morewith self checkout machines. It also has two "normal" checkout lines. I prefer normal cashier driven checkout, because I do not want any issues with, "you didn't scam this"; or security. Make prices lower if you want me to be your cashier. You can't have it both ways. The normal cashier checkout line is not normally manned. There is a sign saying the line is Open, and to unload your purchases; someone will be out to assist you shortly. I unloaded my cart, and watched 6 "associates" wander past the register without saying a word over a 10 minute period. The young lady who finally came out of the office to ring me up had actually walked by me at the register twice. She was surly and mumbled/talked to herself the whole time. She ignored my greeting when she arrived and while she checked me out, her demeanor and body language let me know I was imposing upon her somehow. Add that to floors that have fresh/wet stains from dropped produce/food. Poorly stacked/stocked shelves and it becomes apparent that there is a lack of ownership or pride in this location. Sorry to see this.

Brand new Aldi alert! I visited this Aldi for the first time the other day, and it is packed with…read moreall sorts of goodness. I would highly recommend checking it out. I always love to get my meat from here, a lot of frozen food, and snacks and cheeses. This has saved my bank. Stop in and enjoy your experience.

I got a great pair of jeans and a necklace. The jeans were $6 and the necklace was $2.98…read more Unfortunately, the cashiers were INCREDIBLY slow! It took way, way, way too long to check out and I only had 1 person in front of me. They did have a lot of stuff in their basket though. But, I kept looking at the (1) other checkout line and it was just as slow! They need faster cashiers and they need to open an extra line when the lines are that long!!

This is Muskogee's newest Dollar Tree location. It's pretty clean and organized. It's often being…read morerestocked when I go in, so selection seems good. I love the seasonal options. Staff are pretty friendly despite there always being a long line at checkout.

Upon entering the store I was greeted with a "Welcome To Dollar Tree" by a friendly employee. I…read morenoticed how very clean and well stocked the shelves all were. The next employee gladly answered my question about where an item was located. When I was finally ready to check out my merchandise the cashiers seeing that I was alone offered to assist me to carry out my bags to my car. I was quite pleased with this. Overall this shopping experience with Dollar Tree was quite pleasant. These employees were outstanding and they went above and beyond to assist me with all my shopping needs. Thankyou Dollar Tree job well done!! Keep up the good work!!

Remember when stores cared about their customers and clerks would stop doing what they were doing…read moreto show you where to find something? They'll also order something they may not carry if you need some. Great small town grocery with a friendly attitude.