We needed a shower curtain liner and stopped at Walmart to pick one up. There was a good selection of options available and plenty of self checkout kiosks. The store is clean and wall light out. We were also looking for Adirondack chairs, which you would expect them to sell at a Walmart supercenter. This location does not, however, stock those items. We ended up driving to a different Walmart location to find them. read more

Walmart Supercenter - Wal-mart - Department Stores Near Me - Austin, Texas

Cons - No EV charging, cannot get used to this inconvenience as I just moved from California - Way small store compared to Ben White Blvd. read more

Friday was a long day, but sometimes when you are having a long day, you just have to exhale. On Saturday, I am going to help with sort and packaging Socks for Souls, which is a project for one of my community service organizations. We package up these socks - fluffy ones, holiday ones, soft ones, grip bottom ones to take to nursing homes. The volunteers also purchase socks to contribute to the project. This is the third year I have now participated with this very worthwhile and meaningful project. It is especially heartwarming when you deliver the socks to the nursing homes. The nursing home residents are so super appreciative and complimentary. Walmart Supercenter has a variety of socks to choose from. I was able to purchase an assortment of socks to take to the project. Looking forward to the volunteer effort. read more

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It's Walmart...my expectations are adjusted, but I really enjoyed this location. I've visited 3 times recently just browsing for home goods since I recently moved. I like that this location is smaller, and it was well stocked snd put together. I also wasted my coffee on the floor like a klutz and they cleaned it immediately with no issue. I think this'll be my new Walmart when I need it! read more

Beware purchasing money orders here. My subletter gave me a money order that was purchased here. I came to cash the money order and was told I could not. No reason was provided. In effect, Walmart has stolen $500. Better off going to 7-Eleven. read more

Gross I saw a lady take her non-service dog into the grocery section of the store. It was licking various herbs and veggies on lower shelf in the produce section and even one of the bags of roasted chicken. That's disgusting and I'm never buying one of those chicken from this store again. An employee was even watching and did nothing. read more

horrible curbside experience!! ridiculous!! placed about 150. orders twice a month. last order received 3 avocados that were and still are hard as a rock!! made 3 calls and waited endlessly with their ai robot after app told me to get a credit(i'm disabled) was to return to store thru cs dept/barcode "run-a-round"!! really??!!? for 3 avocados i need to rent an uber, sit in customer service for a 1.60 credi??!!? absurd. heb never gave me a hassle. looks like its time to use another store that appreciates my business. god bless read more

Not enough organic produce not enough vegan food options in dry section or the frozen section. Self checkout line was long, but I got the help when I needed. read more

Walmart Supercenter - Food area front - Department Stores Near Me - Austin, Texas

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This is still a good neighborhood Walmart. There's ample parking. The grocery and produce areas are decent. The other areas simply don't have the robust inventory of competitors. I was looking for a cheap handbag and found very few. I later went to a competitor who had 4x more. That's just the nature of this small Walmart. It's solid for what it is. read more

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Pablo at customer service as well as manager Anthony stated that pharmacy items cannot be returned within 90 days for store credit even though their science clearly states that they will. read more

Walmart Supercenter - This is the customer service where the sign clearly states that they will happily refund as long as it's within 90 days - Department Stores Near Me - Austin, Texas

I'm not a routine beer drinker. However,once in awhile I find myself in need of the beautiful creation... You know,just a sip under a shade tree, contemplating the universe. I've found no better selection and price than my friendly road side WM Superstore. Now,where's that lake Go! read more

Walmart Supercenter - It's 5 o'clock somewhere - Department Stores Near Me - Austin, Texas

Spcacious and clean walmart next to many other shops and restaurants! The selection of food is great, as well as other household items. The employees were nice, and the self check out was very convenient read more

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Just dropping this quick tip that its one of the more pleasant Walmarts- pleasant staff, accurate hours, no profiling people and following them around the store. But I will say they don't carry SCOOP or Free Assembly fashions brands here, like how'd you'd find in the bigger stores. You'll have to go to the Wal Mart on West Highway 290 if you're looking for discount high fashion options. read more

Finally have to complain.,, Today needed help in Meat Dept. Was sent to several workers for Help. A communication issue with all, I don't speak Spanish...... Went to front of Store and spoke with 2 different guys about me not able to get any assistance at all !! They supposedly radioed someone to come help at the meat dept. NO ONE SHOWED UP!! A total of talking to 7 of them read more

If it were Willmart, they'd sell Last Wills And Testaments, but it's not so they don't. This is not our favourite Walmart, but we were able to find a few of the things we wanted. The parking lot is a total zoo which is annoying, but in general it's a decent Walmart and we were able to get tanning lotion and a few of the grocery items that we needed, so it was fine. read more

Walmart Supercenter - They've done wall for themselves - Department Stores Near Me - Austin, Texas

I've been using the Walmart self-checkout at 2525 W Anderson Ln for years now, it's always been kind of crappy. Recently they updated the store and the POS systems. I was excited that they would have fixed the issues and made it a quicker, more seamless experience. Unfortunately, they have accomplished the total opposite. 1. While the new UI may look a bit nicer. They took a laggy system and made it even laggier. about 1/4 of my finger presses are not registered anymore. This is really bad guys, it's like using a 10-year-old tablet and incredibly frustrating. 2. The old system had this annoying aspect when you wanted to check out produce, there would be a button that said: "Produce". Now it says "Look up item" to make it less clear. Then a dialog that's at least 3 years old says "Checking out produce just got easier!, just scan it" Tomatoes and many others don't have codes on them. So I always have to click TWICE to get to a laggy keyboard, plus now it's not clear how to even get to that screen. 3. The new system has bugs too! I scanned an avocado and it asked me to enter the code, which was you know, on the label I just scanned. 4. You can't just checkout now, you get to also select how you want your receipt. Email / Text or Print? Well, 10 yards from the POS system, you have a guy who wants to look at your receipt. So I guess if you want to save a tiny amount of paper you could do that, but who will? Nearly nobody, so don't make everyone select it every time. 5. Two ways to improve this. First, have a button that says "enter produce item" for people that already know about scanning produce. The 2nd thing is list the top 5-6 items that people enter. At HEB that's what they do and it's way better. 6. I pay with my Citi double points card. Now instead of just completing the sale they try to get me to spend my points at a rip-off exchange rate. So now there is more button presses, plus an annoyance. Another annoyance: 1. This isn't POS related, but my Walmart now has an annoying chime go off every 1-2 minutes with store-wide alerts. It's insanely annoying. Please just stop. 2. They have removed 40 parking spaces for online pickup. Perhaps sometime in the future this will be used, however right now there are max 2-3 cars actually doing this. Instead it steals good parking for the rest of us. 3. The rotisserie chicken used to come in a container like every other store has done forever. However, at this Walmart, they come in a bag. It has a zipper top that constantly gets caught up in itself and your hands are going to get messy trying to get chicken out. Why?!? read more

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I never write reviews about pretty much anywhere, but I really feel the need to do so today. I can't say too much about this Walmart in general since I've only been a handful of times, but one of the staff members named Margarita (might have just misspelled her name) was terrific. I bought a screen protector in the technology, which is where she normally isn't stationed, and she talked to me while we waited for product to be unlocked. She made me feel human and like I'm worthy of being listened to. We talked even while I was putting on the screen protector, and we got to know each other on a deeper level than I feel like is standard for customers and employees of superstores such as Walmart or Target. As someone who is in recovery from substance abuse, most people see me as a junkie, yet when I shared a bit of my story with her, she was empathetic and uplifting. From what I can tell, this Walmart hires great people. read more

Ismael, the pharmacist helped me so much! I was buying 10 pills at a time, bc I was kind of expensive to get every month. I actually went inside one Day, and he put my insurance through legitimately and now 2 of my prescriptions are less than 2$ read more

WILL NOT BE SHOPPING HERE AGAIN: Very poor customer service at this Walmart!!! I took 30 minutes and 5 employees to unlock a cage. No one had the key and no one was willing to get the keys. Add insult to injury we couldn't purchase some of the other items in our shopping cart where they wanted us to purchase the locked up items :( MANAGEMENT: Train your employees better at customer service and make sure employees have the tools they need!!! (Keys) read more

Terrible customer service , I was just in to buy two items, glass cleaner and a product to stop my squeaky brakes. I go to self checkout, it needs age verification so I as two lady's right next to me to help, I have my id out also I'm 26. I then asked again was ignored, so I left the products there. Not coming back. Very simple to listen, sad to see, "you have two ears and one mouth for a reason". :) read more

Walmart Supercenter - Walmart - Department Stores Near Me - Austin, Texas

Trash store. Worst Walmart, I've ever been to. Management is abysmal employees are worse.

Scene: this review comes in the form of a text conversation that I had with a friend when I was frustrated from not being able to find all of the items I needed at ONE store, and had to visit THREE separate stores. It begins: ME: "Omg, they don't have anything I need. Anywhere!! I've been to 3 different frikin' stores." FRIEND: "Uh oh (2: eye rolling emojis). That's annoying." ME: "All I need are gift boxes, ring pops and ring guards. Not that hard (1: eye rolling emoji)." FRIEND: **silence** ME: "Walmart will always be the BEST store for one stop shopping." FRIEND: "Yep (1: face with tears of joy emoji)." ME: "Lol." End Scene. read more

BLATANT false-advertising to get me in the store . . Almost ordered off of Amazon, but decided to just go pick it up locally. Website showed several sizes and types of butane gas for lighters, so I bought one, prepaid for it, drove there several hours later when it said I could come get it, only to be offered a "substitute" that was NOT gas, but liquid like for old-school lighters . . which is about as helpful as offering me a "substitute" of diesel fuel for my gasoline car. Then said there were other brands and sizes of GAS butane fuel all the way across the store on isle H26, I walked all the way over there, and there were exactly ZERO butane GAS products to choose from. What a scam and HUGE waste of time, fuel and energy!!! Tempted to file a complaint with the BBB for FALSE ADVERTISING on your (lyin'-ass) website which is EXACTLY what this is . . Outrageous! read more

This is the smallest Supercenter I have ever been in. Yes, it is compact, but you can find what you need. This location sells Cassava chips! My favorite. So while buying my favorite chips, I get my other supplies as well. Teeth refund employee are good at this location. They work fast to get you out if you need to return something. Plenty of parking outside. read more

There used to be a time when you could pay money for something and be reasonably sure you wouldn't wasting it at a retail chain. A business knew the importance of taking care of a customer. Though I have receipt, all packaging and paperwork, my holiday TV quit working like clockwork past the date, they simply kept saying "no" with an almost smirk. I will likely not shop at Walmart anymore. I can't imagine taking the risk, of spending money at an establishment, and them completely not caring. read more

Walmart Supercenter - weird vertical lines completely ruined picture. TV has not moved since purchase. - Department Stores Near Me - Austin, Texas

This Walmart location made me come back to copy a key three different times because they did not give me the right size. Luckily the drive where I was going back and forth from and to was not too far but it was over a hundred degrees outside!! On top of everything else, during my three different trips back and forth to figure out that my key was the incorrect one, I noticed a woman who was needing assistance shopping because of her handicap(vision) in the same waiting area the whole time. I just had to approach her and ask her if I could help her with anything and she said she is ok and thank you for the help. I insisted and asked her what she was waiting for and she finally hesitantly told me that she was waiting for a Walmart associate for "shopping assistance". This really makes me so so so so upset. They need to get their management together here! read more

They finally brought one cashier back after removing all of them in favor of self-checkout. But it is too little too late. This remains a dirty, disorganized store. You should avoid self-checkout at all costs. Walmart is known for falsely accusing customers of theft even 1 year after the customer was in the store. Article: https://www.nytimes.com/2018/08/17/business/falsely-accused-of-shoplifting-but-retailers-demand-they-pay.html read more

I always ask myself why I go to this store. The selection here is much more limited than other locations, part of which is due to the smaller store. But the service tonight reminds me why I loathe this store. This location has decided to start checking receipts before you leave the store. Weird, but maybe understandable. The problem was tonight's designated receipt checker, Sylvia. Because of her sloth-like speed, there ended up being at least ten customers trying to leave the store. Combining that with her surly, unpleasant disposition (She was yelling at people to not to crumple their receipt) made me feel unwelcome at this store and that my business wasn't appreciated. If I wanted a long line with surly staff treating me like I was a criminal, I'd go to the airport have TSA grope me. read more

If you are going to force us to use self check out, you can at least give us an employee discount.

I've been using the Walmart grocery delivery for a few weeks now and I've been very very pleased with it. Carol brings my groceries and she's done a good job. One time when I didn't get some thing and I, called to ask about it. The CS guy (I forgot his name but he was a doll!). was very friendly. He looked it up for me. Help me figure out that no I didn't get it and asked what I wanted to do about it. I said it was no biggie, that'd I'd pick it up later. He promptly refunded my money. When the conversation was ending, he thanked me for being so understanding and pleasant. I guess people get kind of testy and they're not always real nice when they don't get everything they ordered. LOL. It was just a mistake. I make them too. I appreciate the fact that Walmart provides this service and how easy it is to use. Thank you WalMart, Carol and the great CS guy. read more

If you want to order groceries from Walmart, then love spending time on the phone or chat, to get a refund, please go ahead. In the last seven orders, only ONE order was without missing items. Each and every time, many items are missing, and I paid for them. I have to spend hours online or on the phone to get a refund of the item, then have to go to another store to buy the missing items. What is the point of Walmart delivery? Today was the clincher, and I only ordered as my car is in the shop. The delivery driver arrived, and proceeded to drop (slam down) every bag of groceries. I had to clean up goey yogurt that was smeared all over my front porch, then had to clean up a dozen broken eggs from my kitchen counter and floor, then proceeded to clean up and/or toss about $25 worth of other groceries. Exactly one hour later, I was able to persuade the telephone agent in Pakistan (I asked where she was and she was very very pleasant), I got a refund. WHY did I purchase the yearly delivery? WHY? They give me a $10 promo code for my troubles, which does NOT make up for the time, cleaning products, trash removal, etc. Then, I very stupidly order again. Walmart either does not give their drivers all of the items, or the drivers steal. One person at Walmart actually told me that it is very common for drivers to steal groceries - happens all the time. Did I mention the time a driver took ALL of my groceries to another house? That mess cost me three hours, and the agent on the phone recommended I go door to door on foot to ask where my groceries were. I give up (for real this time). I really want a refund of that delivery subscription, but do I have four hours to waste to try to retrieve it? read more

A small, five-pound bag of a Walmart which somehow manages to fit in ten pound of chaos. I'm not sure what the deal is with this location, but restocking and possible construction make navigation inside the store difficult and borderline hazardous. Some good notes...the frozen food section is wide enough to comfortably shop for discount groceries, and it's properly stocked. The parking lot's spaces are also nice and wide for a change. Beyond that...I try not to rag on Walmarts but more than half the self-checkouts were broken and the parking lot is a disaster area. Come on, I'm sure one of Sam Walton's relatives can cough up enough for a steam-cleaning! read more

I have a hard time believing this is a Wal-Mart. The store and parking lot is so clean. It's sized just right, not overwhelming, yet contains a nice selection of items. There are no screaming children. There is never a long wait to check out. Customer service is also very different here. It's outstanding! Once I was short some change at checkout, so I offered to put my payment on credit card instead. The cashier said it was ok as she checked her own pockets to make up the difference. When she couldn't find enough coins, she called out to her supervisor to see if she could come up with an extra nickel or two. And her supervisor did. They both acted like it was no big deal. I remember thinking, wow, am I really in Wal-Mart... Their fruits and vegetables are not the greatest, so I don't buy produce here. And strangely, I don't like the taste of any of their artisan breads. Small quibbles, though. Why can't all their stores be like this one? read more

Have a 3 year car battery, still under warranty, won't hold charge. Called ahead to this store to confirm I can bring in the battery and make exchange. Asked if I needed to make appointment, go to specific department, etc. and was told no, just take it to returns/customer service. Go to store next morning, bring in battery, wait my turn. I take the battery to counter and say, "I'm here to exchange this battery, it no longer holds a charge". The woman behind the counter just stares at me with contempt, and provides no response. So I ask, "what do we need to do?" She advises "it's broken and we can't do exchanges". I answer, "yes, it doesn't hold a charge, so I need to exchange, it's still under warranty, and your website says you have this in stock." She says again "it's broken so no exchanges". I'm confused now, and it feels like this woman has a problem with me, so I advise "I called last night to confirm I could bring this in and make an exchange." That's when she clarifies with a snippy response "the "machine" is broken and we can't test this." Well, that's very different from what you've been saying. Then to make sure I don't bring my white *** back to this store, she looks me in the eye and says "And we don't know when we'll get a new one to test with." Of course I can't say anything else or I become a "Karen". I pick up the battery and walk out of the store. WTH Walmart? I call to confirm what I need to do to facilitate this transaction. I drive across town during stage 5 Covid, I wait patiently in line and get a bunch of attitude from an underpaid employee, and get treated like I'm the problem and expecting too much. If the intent is to keep people out of the store, then you've trained your employees correctly. Tonight I'll call around some other Walmarts and see where I can try to make an exchange again, and tomorrow, we'll see if I get a new battery. This is just another reason Walmart is my last resort store....And this particular Walmart is way too full of itself. read more

I used to avoid Austin Walmarts at almost all cost until this small controversial Northcross location was built. Now it's located too conveniently for me to avoid it. This Walmart is a much better shopping experience than the others because it's never crowded, it's much smaller so you don't have to walk very far inside, and it has a higher percentage of friendly employees than others. People actually greet and smile at you. I took off a couple of stars for its poor organic produce selection, often having only one checkout lane open, and sometimes having a poor selection of items. For instance, I was looking for a scale recently but all of the scales sold there had poor ratings on Amazon. read more

Today's experience with a surly checkout person ("Josh") was EXACTLY what has happened at checkout during my last 2 visits to this Walmart in the past year: No eye contact; not a word of greeting or "thanks" (or any word at all---even though I said "hello" and "thanks"); and, most obnoxious of all, no offer to bag my items (which included some cleaning products that obviously wouldn't just fit in my purse)! Aside from today, some other things about this particular store that are constantly bad: The paper bags at checkout have handles that tear easily. I've learned by now to carry the bags from the bottom---after having a small clay planter break last year when the exit clerk took my bag by the handles to see the receipt inside and the handles tore off. (Speaking of exit clerks: Today I actually had to wait to exit the store because he was so slow in checking everyone's receipts! Never again.) One last odd/obnoxious thing: A year ago, I was trying to buy a camera. The electronics clerk led me to the locked case. But when I asked him to take one boxed camera out of the case so I could read the specifics of the product on the box, he said he didn't have the key --- and there was no manager there to unlock it! (I ended up going to Best Buy and got the $250 camera that I wanted---after being allowed to read product specs!) I only go to Walmart 2 or 3 times a year...but this Walmart has been so unpleasant that, after today, it really stands out in my mind: "You're going to feel either annoyed or downright bad when you leave there." read more

Horrible Walmart! Always short on electric carts for disabled people! Check out lanes closed but self check is open with 15 people in line. Bad customer service!! read more

This was the most terrible experience at wal mart. The person in front of me had his dog food priced wrong and they took so long to just go back and check the price. The man had to go back to pick another dog food instead of just honoring it. The same exact thing happened to me while I was buying a scale. It was 5 more bucks that what it said it was and they insisted on having me step to the side while they called someone to check. TERRIBLE SERVICE. Get it together read more

The shelves were a bit understocked in the school supply section. I asked an employee if there was another section and they were uniformed and unable to help in any way. I then asked another employee and once again, clueless. We are in from Georgia and have stopped at a few Wal-Marts along the way and this is one of the smaller stores so I expected a more limited selection but if I were being honest I would wonder if this branch was closing. read more

This is a really chill Wal-Mart. The store is very clean (especially for the area) and well laid out. I find myself making far more impulse buys here relative to at other places (including other Wal-Mart stores), which I guess can be attributed to something they must be doing differently. Maybe they're pumping barbiturates into the air. The checkout staff I've encountered there have been quite personable as well. Very friendly and talkative, and very positive about the store. They don't look like your average pissed-off-because-I've-been-standing-for-eight-hours cashiers. Management here is for sure doing something right. read more