The Customer service at this Walmart has went way down hill, The Employees who hang out around the self checkout act like they are Hired Guns, Walmart Cops,
We found a fan priced at $28,44, When we scanned it it rang up
at like $56.88.
So we called the helper over who was the Oldest Man I had ever seen in Walmart & He was not even a greeter, He was a Cashier, He looked about 120 yrs old, He shuffled over & tried to remove the wrong price, He didn't kinow how to work the cash register/Computer, I had to read it to him so he could follow the instuctions, So I ran back & grabbed one of the fans that had the price tag on it & he said that price was just for that damaged box one, I told him they were all the same price because it said on the bottom of the shelf where all the prices are.
He says I wish you had taken a picture of it, I said I'm not running all the way back their again,
That's when this Bitch Karen from Customer service show up,
I told her it was the right price because it says so at the bottom of the shelf,
So We run our card & pay,
She had to be right, she was treating us like thieves, she had to run back to the fan section because she didn;t believe me that it had a lower price on the shelf.
She comes back & she says yes it did say that price under the fan's ,
but that was a mistake, & the one with the damaged boxes were not even supossed to be their,in that section, She said I'd have to give mine back & take the other one,
I said no, It's my property now & I am not trading,
So The Karen slowley sneaks over to my cart, then quicker than a Monkey on a banana she ripped Open the top of the bin I had just purchased & snatched the original out of my bin.!! I said Oh no you don't & I stepped towards her to take it back, she had a smug satisified look on her face & she turned & ran with it back to customer service,
We asked for the Manager & she was gone for the Day, a Employee said the Manager's name is Jackie & they didn't have a Manager on duty.
So we walk over to Customer service & the Karen is working there, & she said a Manager was on her way, & I asked her if she was trained to just treat Customers like crap & snatch merchandise We paid for out of their carts & she said she was just doing her job,
And the original Fan was a few feet away along with other merchandise that had been returned & put in a cart, So she rushes over to the cart & whisks it away way to thje back of the counter so I can't see it & stands guard over it,
The pretend Manager show up & my Husband tell her what happened & she says her associate (Karen) didnt do that & She had no idea what happened, so We left with the damaged box fan & went home.(just the box was damaged, not the fan),
What a bunch of misfits!!! Not one knew how to treat a Customer, No one cared that the fans were in the wrong place, on the wrong shelf, with the wrong price tagged under the shelf,
BUT SHE SAVED THE FAN FROM BEING SOLD FOR THE WRONG PRICE BECAUSE THEY MADE ALL THESE MISTAKES!!! ( I remember when they guaranteed the scanner if it was wrong.... Then the item was free!!) or they would honor the wrong marked price. right?? read more