I tried to get in touch with the customer service desk by pressing Zero after calling into Store #1580's main number. A young lady answered and transferred me. The phone rang about 15 times then the same lady answered the phone and I asked for customer service again. Same thing, rings off the hook. The 4th time this happened the lady put me on terminal hold and never came back. I normally would not stay on hold for10 minutes because after 2 - 3 you know you got dumped but I was curious to see if anyone monitors their phones. Nope! Amazing customer service experience at Store #1580 Not!!! You should be able to pull and review a phone history store manager. You might find it interesting. read more

A very nice and clean Wal-mart (compared to other Wal-marts). I came here looking for... well nothing. But I found a lot of decent stuff at this Wal-mart and in a very organized manner. The shelves weren't as disorganized as other Wal-marts, perhaps just better patrons. The prices are reasonable, and they have a pretty spacious parking lot. I also like this Wal-mart because of it's location and vicinity to good dining. Overall... still just another Wal-mart. read more

Not crowded. Not smelly. Not a mess. Am I in a Wal-Mart? Yup I was and to my surprise this is a better Wal-Mart that's in a 40 mile radius of Chicago. Now with a grocery store! read more

Self check out now a nightmare. Asks for assistance after every 7 items scanned. One associate helping 8 registers all with multiple items. Just running from register to register scanning her card. Is Walmart yrying to losde customers? Amazon here I come! read more

God, I hate this Wal-Mart. But, it's there and it IS a Wal-Mart, so no big surprises. The parking lot is always packed, and since it's in a busy strip-mall between some busy intersections, prepare to drive at a snail's pace (i.e. 2 mph) while trying to get to/from your destination. There are some odd driving patterns/layouts, so keep your eyes open. It's always crowded (but, I guess they all are..). Thankfully they've had 2 doors open for the holidays (1 at the regular front and one by the Garden Center). Although, the latter has only 1-2 registers and crazy lines. I decided to purchase my items at the regular lanes and hoof it back/forth to the Garden Center, since I park faaar away to decrease the blood pressure and lessen the chances of parking catastrophes. read more

I do not like Walmart. Went in there today and after selecting my not nearly as cheap as it used to be merchandise I decided to get into line. There were only 3 lines open! They finally opened another one and I was second in line. It took the cashier 5 minutes to ring up one customer. How is this even possible? Unfortunately I will probably be back for their cheap diapers, but I will definitely stock up so I don't have to come as often. read more

It is a pretty standard Walmart. I gave them an extra star for looking after the duck that decided to nest in their garden section. Compassion counts for a lot. That said, if you can't find a product on your own staff are unlikely to be able to help read more

Walmart - This the the entirety of the fresh produce section - Department Stores Near Me - Rolling Meadows, Illinois

Terrible grocery section. No produce or bakery at this location. It's probably fine for anything else but look elsewhere for your grocery needs. read more

Been standing in customer service for over 20 mins waiting on a money order because the machine ran out of paper!! Clearly today is Friday and the customer service desk should be fully stocked!!!! This will be my last time here at this location read more

I came here specifically for an oil change which I used to do in Central Illinois Walmarts. Those were nice Walmarts. This one is pretty nice considering the area it's in. The lube center is good at answering questions and being attentive to what my car needed. I got what I asked for, paid for it, and they did it under 40 minutes. The surprising part was there wasn't any other cars in there on a Saturday afternoon so there were 5 people attending my car. On the downside, they aren't up to snuff in terms of customer service and being the best service there is around, but it's Walmart, so I take it with a grain of salt. read more

2 star - Cmon Man Wal mart your are definitely trying your best, but you have a long way to go. This place struggles with getting decent product, visually the store is always a mess, and the place is not as cheap as some people believe (I find Target has better prices). Not to mention, I do not know if you hire inferior help or you have just flat out terrible training. I would look to upgrade in both areas. read more

Walmart does not live up to their promises..I payed for and ordered a mattress which was for 2 day pickup and now it has been delayed..and its been over 2 weeks. I will be shopping from Amazon from now on. read more

I usually am a regular here but my past couple experiences here just sucked. I asked a store associate where somthing was and he jist pointed and ran off. Another time i went to buy a scale (as im trying to lose weight and while i was looking at the dufferent funtions of the scales 2 workers were laughing and poking fun at me fir being a fat girl and buying a scale... No longer giving this walmart my money read more

Holy Christ. The only way that I can really describe Walmart is to say that it is an abomination to the senses. Aside from the inhumane treatment of their employees and people who produce their goods...everything about it is just wrong. I hate this store with a passion. Christmas started a chain of events that I will forever hold my sister responsible. My niece had to have a specific Thomas The Train Engine toy box. No one had this particular model in stock except for the manufacturer and Walmart. The cost of the item was $100. Shipping from the manufacturer was another $30. Walmart would ship it for free if we picked it up at the store. $30 in shipping is alot to me being a stay at home mom, so I bit the bullet and decided to pick up the item at another Walmart, which is another horror story in itself. Before this event, I prided myself on never ever spending a dime in this god forsaken hell hole. My husband needed a Dickies jacket for his car club. I bought one thinking that all Dickies were exactly the same. They are not. They actually have a lower grade available at Walmart. Who would have known? The jacket looked like a rip off version of the original thing. I bought it in a size XL as he would normally wear, brought it home, and it was literally 6 inches too short and wide enough for a linebacker. I had no choice but to return the jacket. This store is nasty. It is shopworn beyond belief. There is an inch of grime on all the counters, and everything from the checkout stands to the floors have scrape marks on them. The staff on duty as well as the clientle were totally in a time warp...it was really creepy as if I were on the set of the movie The Hills Have Eyes. There were tons of riff raff hanging out in the front and through out the store. Who the heck thinks it's cool to spend a Saturday night hanging out at Walmart??? I must have missed something. Returning stuff, you would think that I was at Fort Knox. Apparently, they must have a huge shoplifting problem because a clerk will go down the return/ exchange line and stick a sticker on your item so that they know that you just walked in with the item. You would think that the return, having the receipt in hand and tags attached would be painless. Hell no. They inspected every inch of the item, went through the receipt and had to find the exact number on my receipt even though I clearly pointed it out, and then had to peel back the item sticker on the tag to make sure that it matched. Sheesh. All for $25. You'd think that I was returning diamonds. My husband and I have made a vow to never ever shop at Walmart again. read more

I joined yelp just so I could write this review. My 2 kids got their eyes checked at the Walmart vision center at Rolling Meadows last week by the new doctor there. This was the most thorough eye exam. My kids were so comfortable with this doctor. They were actually excited to have the tests done. They are usually scared of doctors. The eye exam including photos of the inside of their eyes only cost me $50. One of my kids needed glasses and it was only $38. I'm definitely going back there for my eye exam and will bring the rest of my family. This vision center is clean and organized and best of all-their price is right!! I want everyone to know this place is a hidden gem. 5 stars!! read more

So terrible. The employees are so rude like they reject their customers! Some lady there was rude when I was buying something. I guess she wants Walmart to lose money. No respect what so ever. Hey Walmart, fire her why dont you. Pathetic Service. read more

This store is so annoying!!! Employees walk around like zombies and most never want to help. It's irritating a lot of them do not speak clear English so how they got the job I have no clue. The people that shop here cuz they live close to this walmart are nasty and rude! Every time I need to go to this store for something I come out irritated and my shopping experience is never good. However I just deal with it cuz it's cheaper than jewel and meijer. read more

I like shopping like I like brussel sprouts. I dont like brussel sprouts. There is nothing magical about walmart to make me like shopping. I go here for the purpose of buying tooth paste, shampoo, deodorant and occasionally I spice it up and buy some gum here and there. Its smelly, not very clean, usually messy and full of mama June looking people but I like that. I am a big people watcher so that's a plus in my eyes. The more rediculous looking you are the better my shopping experience. I know I sound mean, but I would like to point out that I am not the only one thinking that. Honestly, the place is not ideal and it would be nice if there were less muffin tops, or kids with tamper tantrums or butt cracks but its cheap and convinient so I plan on going there again. The keurig machine is about 20 to 30 dollars cheaper than it is at bad bath and beyond so I refuse to over pay for it. Plus the people watching at BBB is nowhere near entertaining as it is at walmart. read more

I suppose I'll be nice and call this walmart "ok". They usually have a portion of the items I need, however they're "grocery" section is highly limited and certain items are in strange places. I'm not a huge fan of this walmart but it gets the job done for a quick shop on items I know they'll have. read more

I hate this is Walmart. This store is so small. The aisles are one cart wide. Checking out is a nightmare because there's always a long line with two registers open. Nothing I ever want is in Stock. I hate this Walmart. read more

Even for a Walmart this place is the pits. Last week I decided to try their "Ship-to-Store"; order an item on the internet and pick it up at the store. There were six people waiting in line. There was only ONE register terminal and only ONE clerk. She did not think to call for assistance, worrying that she had to clock out by 6:00pm. She then began attempting to communicate with an elderly Japanese man attempting to pick up a tire he ordered. She said they did not have it there and he should go to the tire department. He said in broken English that it was the tire department who sent him to her and showed her his paperwork. Nobody had a clue. She called for the guy from the tire department to come over and put the man aside. Much later I did see a guy carrying a tire come walking by. The clerk also announced that the line had previously been as long as TEN people waiting! After about 10 minutes, an assistant manager mozied by and decided to send someone over to help. But the clerk then started grousing that she had no idea if it was possible to handle two pick-ups simultaneously on one terminal. Doesn't Wal-Mart train its employees? The extra guy just followed her around. After TWENTY MINUTES - that's 20 MINUTES - I finally got to the front of the line and received my order at 5:50pm! That is twenty minutes of my life I will never get back. All for a $3.67 item. Walmart's in-store merchandise mix has also radically changed over the years, and not for the better. They used to feature quality, name-brand items at really good prices. Now, it's mostly store brands at excessive prices. This particular store also seems cluttered, jumbled and just not well organized. Even price-checking terminals have been removed. Note also that this store does NOT have a fresh meat counter or much in the way of fresh vegetables or fresh anything. Meijer across the street has all that - in particular excellent meat with real, live butchers - and the prices are only very slightly higher. Meijer is also open 24/7; Walmart closes at midnight. read more

We can all agree that going to Walmart is not the highlight of anyone's day. Well, I got to say that I would rather go to the DMV, sit at the courthouse for jury duty, get a root canal and have multiple cavities filled all at the same time before I choose to ever visit this specific Walmart again. It is by far the worst Walmart I have ever been to in my entire life. -Out of 10 employees and 1 manager that I walked past, not a single person greeted me or the other customers around me. One could almost mistake the employees as being trained to ignore and avoid customers. -The aisles are way too small. Only enough room for one person if they have a cart. Clearly Walmart has crammed too much junk in this store. -Products are not arranged on shelves (or the floor!) in any type of organized fashion. Is anyone in charge of cleaning up? -Garbage is littered in the parking lot. This makes the surrounding businesses look bad. -Only 1 person working the registers, even though there were over 10 employees on the floor (avoiding customers). I don't recall even seeing an employee in the self checkout area, if there was a person then they were very stealthy. The frosting on the cake for my visit is I'm fairly certain I was profiled on my way out of the store. As I was leaving, the greeter (not sure if he was a greeter because I didn't hear him say hello or goodbye to anyone) stopped me and asked to see my receipt to verify the number of items I purchased. The lady in front of me had half a cart full and didn't get stopped. The lady behind me had less than a shopping bag full and she didn't get stopped. I had one item and I got stopped. I can't prove for sure that I was profiled based race or gender since I don't have access to Walmart's policy. Maybe they've had a rash of middle aged white males stealing from their store? I don't know. Seems unlikely though. My recommendation is that they change their policy to stop every customer as they leave, just like Sam's Club or Costco does, that way there wouldn't be any question of targeting customers. read more

Crowded but everyone was in a good mood....thank God. Store is always neat and organized and lots of people on the floor working so if you have any questions there is always someone there to ask. I live 10 minutes away from this Walmart in Elk Grove Village and about 5 minutes away from colerain Walmart but will always go to Rolling Meadows because its always organized and not so chaotic. read more

This walmart has self checkouts, which are awesome, and it plays great music. I heard several classics from the 70s and 80s when I was there, and it made shopping there a pleasant experience. read more

Very cluttered and only had 4 registers open at 2 in the afternoon prime shopping times

The service here was terrible... we had to search the store for someone to help us ( No one was at there post... next time I will be looking for better service. read more

I've been shopping here ever since it opened, and I don't think I've ever had a bad experience here. I have to say I love the added self-checkout lines. There's often an employee to help people to make things go even faster, which is AMAZING. The regular check out lines take forever, because there's always a lot of people doing their weekly grocery shopping. The store is generally clean when they're not busy, but when it gets busy or if they're putting out stock, entire isles will be blocked off with stuff. pro tip: if you're a hypochondriac, don't go by the makeup section. Children or asshole customers smear makeup EVERYWHERE. Other than that I know I can find everything I could ever need at this store. read more

Service is terrible. I had the cashier tell me I wasn't making him happy because I wouldn't get the Walmart credit card. This place also doesn't have a produce or meat section. If you want something fresh, don't come here. read more

You should not buy groceries at this store. I have found too many items that have been opened including lunch meat in the red top containers. People open and eat the meat right out of it and close the top up again. The pop is the worst. CHECK THOSE DATES!!! Is there any security in that part of the store? Maybe you are waiting to get sued for food poisoning? I can't stand this place. Its almost as bad as Carpentersville. read more

Typical Wal-Mart. Lines weren't long and the cashier was friendly. Must be since it's in the 'burbs.

LOVE me some WalMart!!! It is the best place and I toooootally love it!!! Price match for any circular brought in and even when I don't have my circular and just ask for the price match they do as well. I am a single mom with 4 children and need to shop on the cheap but with good quality. Never had I ever received annnnny type of grief with any return and have seen others in front of me bringing in items completely empty and still receiving a refund or store credit! I truely am a fan and will support walmart! They even employ disabled individuals and allow the salvation army to ring their bells unlike other "wanna be's". read more

I purchased a bike called the mongoose Dolomite and I am very pleased with this product. It wasn't only shipped very fast, but I am also very Happy with this product. I took it for a ride and immediately fell in love with this bike. It may be a little on the heavy side, but the performance of the bike outweighs this. It's one of the best bicycles, which i had ever had. read more

This Wal-Mart is my local Wal-mart, and I've been in here about a million times. I thought I would review it just because I'm pretty familiar with it. For starters the managers here are for the most part very cocky and kind of rude, with the exception of a few who can be helpful. There is one named Phil though, a fat bald-headed guy who once made my fiancee and 2 kids walk around from the garden entrance, through the store and out the main entrance, just to walk through the February snow back to where the car was parked outside the garden entrance. Why? Well, because it was 9 p.m. of course, and nevermind that you're being checked at the registers right next to the garden entrance as he locks the doors, even as you ask him if he can wait a minute. He was a total jerk, and I hope he got fired since last February. Anyways, my whole review can't be subject to one person's demeanor so I'll just add him to the majority of rude self-absorbed managers who work there. Then, there's the workers, many of whom are very polite but just look unhappy and tired, but I guess that's working at Wal-Mart for you. There was a time a few years ago I thought there was some serious hiring discrimination going on, but over the last few years they seem to have improved on that, and there's a lot of different ethnic groups working there. The store is kept pretty clean, and they recently did a remodel of the store, which looks pretty nice. The electronics department is a lot bigger than it used to be and there's a better selection of things throughout the store. A Subway restaurant and a little pedicure/manicure shop are right up front by the main entrance. The Subway is decent, never had a problem with them and it has been convenient on more than a few occasions when we were running late or shopping hungry. I've never been in the pedi/manicure shop but they seem to have a regular flow of customers. There's also a security guard who trolls the parking lot, and he does his job well as annoying as it is.. He won't let you stand in any handicapped spaces or stop in front of the store so don't try it. I'm rating it a 3/5. It's recent remodel makes it look better. read more

This walmart is probably the worst I have eve been to. Cluttered, disorganized and the staff is rude, not to mention other shoppers. I say spend a few more pennies and go to Target! read more

Untidy rude messy mismanaged store. So many unprofessional employees speak their own language in front of customers so loudly. If you use coupons they'll take too much time and unable to scan properly & they won't read the disclaimer after so many drama they'll give some dumb nonsense excuses. Last Sunday morning I fought the lady in register (Shivangee) & disgusted if you try same coupons in Target, Jewel-osco or Walgreens even Walmart super center in Elk Grove you are good to go no issues. read more

Horrible service!!! I went in for an oil change and the guy told me that my vehicle would be ready in an hour. There were no cars waiting or being serviced nor were there any other customers waiting. I went shopping through the store and came back in 1hr 20 minutes to check out and get my vehicle. When I got there, there were 2 vehicles being serviced and 1 vehicle that was just completed. They didn't even touch my vehicle. I asked why my vehicle wasn't ready and they tried to brush me off claiming that the others were there before me. THAT WAS A LIE!!! The guy at the counter walked off and didn't come back until my husband demanded that he calls a supervisor and give me my keys to my vehicle. He called the supervisor NATE and I explained the situation and as I was talking he walked off and went in the back instead of addressing my complaint and when he returned he told me that he could get the oil change done but I would have to wait another 30 minutes. At this point I was upset and told him to give me my keys. He didn't even care that they took the other vehicles in front of mine and didn't do anything to find out why the other vehicles were serviced first. He started to become frustrated because I wanted an explanation so I took my money elsewhere. I had to protect myself due to the racial issues going on with white people calling the police on blacks for nonsense instead of doing their jobs and handling customer complaints accordingly. Since my black dollars are not welcomed there, I will take my business elsewhere. read more

nice and close to where my 85 year old grandma lives I run errands there for her since her health is failing I go in the am to avoid the rush and crowds read more

Simple Review: Wal Mart in general is good, but this location could be better. WalMart took a downward spiral when the remodels went into effect, of course opening up the aisles, but far less product. We like the classic WalMart of old better. This location is clean, offers some good deals, however, a few things urk us. One is the seperation of the seasonal. Now being Christmas season, the trees, decor are in the garden area, however, other novelties, candy, and other, are in the front. We feel it should all be together without having to make the consumer walk to different locations. The other is the toy dept. Drastically reduced toy stocks from the remodel, and pricing is actually higher on some items. However, there is an employee, in the toy dept., as we have received reports, that allegedly hoards, the new toys, and or holds them for collectors, when looking for action figures, hot wheels, and other sought by collectors. We read many complaints about this employee, who makes shopping at this location rather unpleasant. Other walmart locations have more stock, and we recommend visitng other locations. With price matching these days, Target, Toys R Us would be your better choice, for abundance of product. read more

Freddy or Fred works at the jewelry section on Walmart. He clearly doesn't know what he's doing. I went in to buy a watch but I needed it sized so I asked him to help me. He told me they were very busy and to come back on another day. This other lady that was working there told Fred that he wasn't doing anything and told him to help me with the watch. I could tell that Fred was upset because he had to actually do something. He started opening the box where my watch was and then he struggled to size it. When you size a watch there's a special little machine you use that helps take away the excess chains on the watch but Fred couldn't get it to work because he's literally blind. He had glasses on and he still had to use a magnifying glass. The cashier next to him then noticed he was just ruining the watch. He was using a thumbnail and small hammer to take off the extra pieces. The cashier noticed he was ruining the watch and took over. At this point I was pretty mad bc I had already paid for the watch but the nice cashier managed to make it all work out in the end. MORAL OF THE STORY DONT go to Fred for help on sizing a watch. read more

Would give 0 stars if possible. Staff are clueless and dont know where anything is. Would be very helpful if the staff would even remotely spoke english. Actually they dont even need to do that. If they could understand an ounce of english they can at least lead me to the item i need or let me know they dont carry it. Never seen such a crappy walmart. It felt like it was a horrible knock off brand of walmart. Manager needs to be fired or retrained. I dont think i would trust this person to run a 5 cent lemonade stand that a 10 year old could. read more