My New Year's resolution was to support more local and small businesses, so I decided to try KH…read morePhoto to make copies for our save-the-dates. I dropped off my photo, explained what I wanted, and was told they'd call me later that day. It was getting close to closing time and I hadn't heard back, so I called. It definitely slipped their mind to call me. I was also nervous because this is our one and only copy and worried that they might misplace it. Anyways, we went over everything again, including pricing, and I was told it would be ready the next day by noon. I came back after work, hours after I was told it would be done. It still wasn't ready. They had to locate my original photo and print/cut everything on the spot while I waited. To their credit, the edits (reducing blur and glare) turned out well, and the attendant was apologetic throughout. However, I also had to return again to pick up my original photo, which they again had trouble locating. Overall, the final product was decent, but the process felt disorganized and inconvenient. I don't usually expect discounts, but given the multiple issues, it would have been nice and I probably wouldn't have written this review. Can't say I recommend them.

Came here to have our newborn's passport photo taken. Fernando was awesome! He was busy, but was…read morepatient with us trying to wake up our newborn for the photo. Once we got our baby to wake up, he got the passport photos ready in about 10 mins. Fernando was knowledgeable about passport photo requirements. Thank you so much for the quick and professional service!

I called them and they helped me direct me to the right place that I actually would need to and…read morethey're super friendly and patient

Very professional. Very patient. Truly appreciate and highly respect that the photographer advises…read moreyou on how to best adjust for the best results for passport photos. Super knowledgeable regarding the requirements of multiple passports of different countries. Kind of pricey. Wished they had the ability to take photos other than just for passports in store. Great quality. Loved how if you ask for advice, they aren't afraid to give it to you or send you to someone they know. Hashtag connections! Blown away by the magnitude of/number of customers coming in and out of the store. Different films available for purchase. Black and white is more expensive than color... When you call and ask where to park...they suggest Grocery Outlet (which is directly across the street) but that you should not exceed 1 hour. If you don't want to risk it, there's metered street parking as well. Why not 5 stars? The "welcome in" and "good bye" near the door is super annoying. Rather have "ding ding ding." Takes awhile to develop (specifically speaking for passport photos) but great quality nonetheless. Not much of a waiting space/area or a place to stand/sit (can get stuffy real quick).

I have been going to San Jose Camera for many years and I have been very pleased with there service…read moreand knowledge of cameras,accessories plus anything that I have needed or requested. The staff is helpful,friendly and knowledgeable. Thank you San Jose Camera & Video for the many years and working together,Joel

One of the last great camera shops in the bay area, so few are left. I needed a pretty obscure…read morereplacement part on short notice to do some video coverage of a football game, and the staff at San Jose Camera & Video went above and beyond in helping me track down a similar plate that would fit. I provided the make/model of the monopod, the plate that I thought I'd need, and since it's a tough piece to track down, they found a handful of similar monopod plates that potentially could fit and tested them on the equipment they had in house. After some research and testing, they recommended a plate that they were "pretty sure" would fit my piece of kit and they put it aside. 30 minutes later, after a bit of a drive, I had the plate in hand for a really great price. And I brought the monopod into the store to test the plate and the staff was right - it fits! San Jose Camera & Video saved me a lot of trouble, a lot of money, and a good amount of time and I'll be forever grateful. On a side note, the staff person I worked with was super attentive and nice and asked me a lot of questions about the work I did and it was nice for them to take a bit of an interest in their customers.

I was really in need of a passport photo quickly and heard about A1 from my brother…read more Walked in on a Friday afternoon and was done within minutes. They made the whole process really easy and it only cost about $11 for two passport photos. Very happy with the service and will be recommending them to anyone I know who needs their passport photo taken.

$11 for passport photos, a little cheaper if you pay with cash. Quick, easy and efficient. Walked…read morein on a Friday morning without appointment and was in and out in less than 10 minutes. Thank you!

I wanted to come back and update my review after another visit to Mike's Camera in Dublin today…read more09/27/2016 at 1:30 PM Reza and Leah were absolutely outstanding. Both were extremely accommodating, professional, knowledgeable, and genuinely willing to take the time to answer my questions. I've interacted with them before, and they have consistently been helpful whenever I've needed information or guidance. Photography and cinematography are fields where you're constantly learning, and having people like Ezra and Leah who are approachable and willing to share their knowledge makes a huge difference. They never make you feel rushed or like your questions are an inconvenience. I especially enjoy coming into the store when these two are working because the atmosphere feels welcoming, professional, and customer-focused. Experiences like today are exactly why I continue supporting Mike's Camera. Thank you, Reza and Leah, for the excellent service. You both deserve the recognition.

Excellent Service! I…read morewanted a Tamaron lens that wasn't in stock, but they had it ordered for me right away. James was great, he was very polite and professional, and explained F stop to me in the best way possible using an older lens as an example. He really is passionate and knowledgeable about cameras from past and current technologies. Everybody was great, the staff was playful and joked around here and there. I was a bit picky of how the lens needed to be handled, but James respected that and understood. The lens was in immaculate new condition and it was the best purchases I ever made, especially for the price!

I had been thinking of purchasing a camera for a while and had my research independently, and…read moredecided down to a Fujifilm XM5 or XT30III, but I struggled to make that last decision because I couldn't tell how the cameras would feel in my hands. I saw online that they had the two cameras in stock (although, if you are particular about whether there are kit lenses or not, you should call ahead) so felt pretty good about dropping in on a Saturday. There were a few people speaking to all available staff so I did wait a bit, but soon enough I was able to speak to two separate staff members. The first may have been a manager and was able to tell me upfront what was in stock and what was in the area (other location or in their warehouse - would need to be transferred). I asked if I could hold the cameras, either with the showroom cameras or whichever way. They had an XS20 on display (similar weight) and pulled an XM5 from the back. Just from the weights, I could tell that the XM5 was the right choice for me. The other salesperson was able to pair me with a Fujinon 27mm pancake lens that would keep my unit light and compact and a UV lens for protection. I will say that anybody coming in should do their research - the suggestions were helpful and already in line with what I had been planning to buy, but there are other options that are more budget friendly that they may not offer. I mentioned that I was going on a cruise to Alaska soon and asked about rentals, and he recommended that I call a few weeks in advance to see what they had in inventory to rent out. I will definitely do so! He said to aim for a 50-200mm and mentioned lensrental.com if they did not have what I needed in stock. Overall I was very pleased with their service. I would definitely come back for my other camera needs.

1 star; absolutely terrible experience…read more I called Mike's Camera ahead of time to confirm that a specific camera was in stock. The employee confirmed it twice and told me they would reserve it. Based on that assurance, I drove 50 minutes to the store. When I arrived, the entire staff seemed completely confused. Nobody knew about the reservation, they couldn't find the camera, and they kept asking one another who had reserved what. Eventually, someone remembered the phone call and brought out the "reserved" camera..only for it to be the wrong model. Despite confirming twice that the correct camera was available and wasting nearly two hours of my time driving there and back, nobody even apologized. They simply said, "Yeah, we only have this model." This store is disorganized, careless, and completely disrespectful of customers' time. If you call to confirm inventory, apparently you still cannot trust the information they give you. I would never return or recommend Mike's Camera to anyone.

I was in the area and took a chance to ask about a very rare Leica 240 battery. We were immediately…read moregreeted by super friendly and accommodating staff who asked how they could assist us. When I explained I was looking for a spare, even a used one, they surprised me. They had a used one in stock and were kind enough to simply give it to me. Exceptional service! Having bought my Leicas from this store, I can confirm the customer service has remained stellar--it's just as good now as it was then.

Reached out on the phone with some questions. Ash was very helpful and I followed up with an…read moreemail. She did here research and responded quite promptly. Although we didn't do a transaction, I appreciated the attitude.

Dropped of an antique photo, that was in sad shape, with missing pieces around the edges and a few…read moresmall tears. They digitally reprinted the photo and now the copy looks like a perfect original. Helpful staff, quick service, fair price!! Thanks, Bay Photo!

I've been using Bay Photo for over 10 years and they have never disappointed me! As an exhibiting…read moreartist, I'm somewhat particular about my work. I normally print on metal and the results are spectacular! They drop ship as well and one time they even drop shipped to my client in Scotland!! This last time I used them I had them do prints for me for the first time. They came out fantastic! Bay Photo has a loyal customer in me!

I visited Looking Glass photo to get some help with my Canon 90D that wasn't fully functioning…read moreproperly. I dropped off my camera with Kevin and it's great that they do a thorough check of what's being turned in with the camera so both parities have an understanding and documentation of what's being turned in. Kevin provided a great service and in general they beat their expected timing of getting the camera back to me. It only took them a couple of days.

I had a great experience with Looking Glass Photographic Arts, as an e-commerce customer, hailing…read morefrom the other side of North America. I was looking for a pair of Nikon binoculars. I sourced them to Looking Glass Photographic Arts. I read a variety of on-line reviews for Looking Glass Photographic Arts, they were all outstanding. I was comfortable doing business with Looking Glass Photographic Arts, without speaking one word with them. Looking Glass Photographic Arts on-line payment processing platform is Shop, which I am confident in (more so than PayPal). Between Looking Glass Photographic Arts, and Shop, my purchase was seamless, communication was outstanding, and I had the binoculars 3 days after I ordered them, on-line, on the other side of North America. The binoculars were packaged in a sturdy box, with lots of padding, and were in brand new condition. Doing business with Looking Glass Photographic Arts was a pleasure, and is deserving of 5 Yelp stars. I recommend Looking Glass Photographic Arts, highly.