Came here to have our newborn's passport photo taken. Fernando was awesome! He was busy, but was…read morepatient with us trying to wake up our newborn for the photo. Once we got our baby to wake up, he got the passport photos ready in about 10 mins. Fernando was knowledgeable about passport photo requirements. Thank you so much for the quick and professional service!

My New Year's resolution was to support more local and small businesses, so I decided to try KH…read morePhoto to make copies for our save-the-dates. I dropped off my photo, explained what I wanted, and was told they'd call me later that day. It was getting close to closing time and I hadn't heard back, so I called. It definitely slipped their mind to call me. I was also nervous because this is our one and only copy and worried that they might misplace it. Anyways, we went over everything again, including pricing, and I was told it would be ready the next day by noon. I came back after work, hours after I was told it would be done. It still wasn't ready. They had to locate my original photo and print/cut everything on the spot while I waited. To their credit, the edits (reducing blur and glare) turned out well, and the attendant was apologetic throughout. However, I also had to return again to pick up my original photo, which they again had trouble locating. Overall, the final product was decent, but the process felt disorganized and inconvenient. I don't usually expect discounts, but given the multiple issues, it would have been nice and I probably wouldn't have written this review. Can't say I recommend them.

This store is awesome people and store I like everything about this store even though it the only…read morephoto store in San jose they help me when I was going to school

Big shout out to Foto Express for always coming through for my photography needs! I have been using…read morethis location for years. I would buy disposable cameras and get the film printed. Then i moved on to getting my digital photos printed. They are fairly priced and easy to work with. My last visit was for over 700 pictures and they got the job done before the quoted time! Very professional and at a decent rate! Keep up the good work guys! I will continue to frequent this establishment as long as they are around! 10/10 for customer service

First: if you have a chance to work with Paul, you'll never regret a minute of your experience…read more He's a great teacher and excellent photographer. Second: smartphones have ruined photography, and it's getting increasingly more difficult to find gear, accessories, peripherals... but San Jose Camera has always had what I've looked for (except my fav Canon lens, no longer manufactured). The people here are consummate professionals, exceptionally well-versed and experienced photographers. They know their stuff: I've had questions about Canon, Minolta, Nikon, and Hasselblad cameras and they knew the answer without looking it up. (Price of gear is the only exception.) Sort of an old-school type, I still dabble in film photography, especially in astrophotography, and they've had excellent recommendations for what I'm looking for in film, even discussed some ideas I hadn't considered. I used to spend a few hours a week here... purchased a number of lenses here and taken a number of classes. My highest recommendation for these classes: I learned so much in these... as good as any you'll find professionally.

I'm not sure why the negative reviews. I've been going here buying and renting gear from San Jose…read moreCamera for years. I've probably dealt with all of the staff over the years and have always had a positive experience. It's so nice to be able to actually look at and touch the gear I'm shopping for. The sales people aren't pushy, but are knowledgeable and able to answer questions.

$11 for passport photos, a little cheaper if you pay with cash. Quick, easy and efficient. Walked…read morein on a Friday morning without appointment and was in and out in less than 10 minutes. Thank you!

I was in and out to get my passport photo in under 10 minutes. Walked out with both physical and…read moredigital copies with zero wait time

Anwen was such a pleasure to work with! I mentioned it to the manager, and he admitted how lucky he…read morewas to have her working there. The vibe in this shop is very can-do. We had an odd shaped photo we wanted to shrink to fit a square frame we brought in. They had to go at it a couple of times to get it right, and then Photoshop out a dark spot at the top, and it turned out great. They really wanted to make us happy with the result. I hadn't been to a camera store in years, and it was so nice to go in and see how alive and well the business of photography is and especially Mikes Camera Shop!

Excellent Service! I…read morewanted a Tamaron lens that wasn't in stock, but they had it ordered for me right away. James was great, he was very polite and professional, and explained F stop to me in the best way possible using an older lens as an example. He really is passionate and knowledgeable about cameras from past and current technologies. Everybody was great, the staff was playful and joked around here and there. I was a bit picky of how the lens needed to be handled, but James respected that and understood. The lens was in immaculate new condition and it was the best purchases I ever made, especially for the price!

I needed a 11x14 copy of taken with film a 4x6 print in 1999,. Initially scanned the 4x6, at…read morehome.Took a lot of post processing to correct color, etc and enlarge to 11x14. Initial print at Mikes had lots of digital noise. Justin,the print guru at the Menlo Park store, asked me to bring in the 4x6 print so he could scan it . Fortunately I was able to find the original negative ( one good thing about being a packrat). Justin was able to make a HD scan of the negative, do some processing and print a beautiful 11x14 image - I couldn't be happier. Great service from a very knowledgeable and talented printer - something you don't always find in a local store I have entered many prints made here in photo contests - win or lose- the judge usually mentions they were high quality prints. Problem often with my composition - not the print. On average need 1-3 prints a month for competition, more if having exhibit. Will continue to get them from Mike's Camera Menlo Park

This is your old fashioned camera store with very good counter service. Prompt, knowledgable, but…read moreunfortunately unable to provide the part needed for an older Sony camera. We do have the part number now, and perhaps can get it directly from Sony. We do not live in Menlo Park but are often in the area for family and medical. Downtown Menlo Park is so delightful. Free parking, walkable, and lovely stores and restaurants. The small, locally owned businesses are just great.

Reached out on the phone with some questions. Ash was very helpful and I followed up with an…read moreemail. She did here research and responded quite promptly. Although we didn't do a transaction, I appreciated the attitude.

This is just one of those businesses you don't find very often anymore. The people who work here…read moreare passionate and deeply knowledgeable about all things photography related, and generous with their time and expertise. I went in to get an appraisal of my Hasselblad camera for insurance, and had the pleasure of talking with Tom and Norman about cameras. They did an appraisal for me, and when I asked how much I owed them, they graciously declined payment. In a time when it's so common to go online to buy things like cameras, this is a store where paying sales tax (which most of the major online dealers collect now, anyway) is absolutely worth it for the expertise and support this store provides. Their prices are competitive, and they have a great selection of high quality, carefully inspected used gear as well. I didn't even know it was here until recently, but now that I know, Camera West will be my go-to for future purchases. I can't recommend them highly enough.

Bay Photo printed my pictures for an upcoming event and I am very happy with the results. I got…read morejust what I wanted and was able to choose from a wide variety of papers and finishes to achieve a texture and pearlized effect that enhanced my images. Julian was professional and experienced. He listened to what I wanted and steered me toward products that made my project glow. I found him very easy to work with and would seek his help for future projects. The business is easy to find and is convenient.

Dropped of an antique photo, that was in sad shape, with missing pieces around the edges and a few…read moresmall tears. They digitally reprinted the photo and now the copy looks like a perfect original. Helpful staff, quick service, fair price!! Thanks, Bay Photo!

Bought a new camera after 16 years, It is Great. Dave very helpful, I can use my old lens,…read morebecause of a adaptor.

Looking Glass is a gem providing the type of expertise and service that is nearly impossible to…read morefind these days. I am coming back to photography after a 15 year absence, and I was struggling to figure out where to start to upgrade my equipment and learn the new technologies in anticipation of a big trip. I started with an outfitting appointment with Jen, which made everything feel much less stressful and doable. I was able to get all of the right equipment I needed at a great price, helped along by Jen and her team's expertise. She even found a parka for my camera, which will be key for my trip. I even took two refresher lessons to get me restarted, which were incredibly helpful.. I now feel confident to go on my trip with my awesome new camera, and I know I'll get some amazing shots. Thanks to Jen and the whole Looking Glass team!