This is the absolute pharmacy you could ever visit. First off, the phone tree is incredibly bad…read more It doesn't recognize speech and keeps looping back. When you finally reach someone, if the phone tree takes you to the wrong part of the store the young woman on the line actually will hung up on me because she wasn't able to transfer me. Christina, the pharmacy manager will never call you back. I was told 3 different times she'd call me back about a defective product they had sold me, but she never did. Besides that, your minimum wait to pick up a prescription is over 30 minutes long. Do yourself a favor and go to another pharmacy. You'll be glad you did.

The people in the pharmacy are very nice but very overwhelmed. They need help. Standing in a line…read moreof 15 people, many of whom are elderly, to pick up a needed medication is not great. Front cashiers are sometimes pleasant, sometimes not.

If I could, sadly, I would give zero stars. This pharmacy was so wonderful when the "elder" was…read morethere to run the operation. I have had 3 bad experiences with them since. I always try to support small, local businesses but must say it is time to move on. When you are running out of a prescription and your doctor calls it in ample time to be filled you expect it to be ready. My Doctor called mine in over 1 week and as of this writing it has not been filled. The "pharmacist" disagreed with my doctor saying they did not receive the refill order until I walked in to pick it up-in which case it was not available until Monday. I just left there and was told to come back after one! I hope there are others out there who have better success in refilling, filling prescriptions with Nambe Pharmacy in Santa Fe. I do wish them much success and maybe they could turn it around. It doesn't hurt to be pleasant, courteous , and friendly with your customer service.

I had a fractured tooth, and was in extreme pain. My dentist prescribed an antibiotic for the…read moreinfection, and a painkiller. This was the day of a weird surprise snowstorm in Santa Fe that essentially shut down traffic downtown at our "rush hour" - it took nearly 30 minutes to drive what usually takes 5 through the storm. I made it to the store just before closing time. The pharmacist then informed me that although I had received a text indicating that my prescription was ready, and I had dangerously driven during a storm to access that prescription for my urgent condition, the pharmacist had only filled half the order. Apparently, he took it upon himself to disagree with my physician, and provided two different lies as to why he would not fill the prescription. So - if you need to depend on a pharmacy for reliable medical support - I would not recommend relying on Nambe Drugs in Santa Fe for anything other than Advil or chewing gum. The pharmacist's behavior was probably illegal, but at the very least incredible disrespectful to me, my safety, and my prescribing doctor.

I rlly just don't like Walgreens. The one by my house sucks so bad. This location was a lot better…read morethan that. Pharmacy line was medium and it moved fast once again I hate Walgreens but if you're gonna go anywhere go to this location.

This is the WORST pharmacy in Santa Fe. They are overworked and understaffed. It's almost…read moreimpossible to get through on the phone and always a long wait. The locations on Airport and Cerrillos are better. I've put off writing this for a while but moving all my prescriptions today.

Wanted to get the Covid vaccine update. Very nice young…read morewoman made an appointment for me for the next day. Their system sent me a notification for a different time !! When I went in at the appointed time , there was a single pharmacist and a half dozen people waiting ahead of me. The pharmacist explained that CVS allowed up to ten people to make appointments for each time slot !! I gave up on CVS and went to an Albertsons, where I got the vaccine in 10 minutes. Much better organized !!

I was out of town and need to get my medication so I received a call back on Tuesday. They told me…read morethey would have the prescription after 2:00 pm. When I arrived at 3:00 pm, the pharmacy staff told me they marked it down for Wednesday. I was waiting by the pharmacy and the young man told me to go shopping because I was making them nervous. Madeline went by and I asked if she had my prescription and she stated very rudely, I don't know your name. Bottom line, go to another pharmacy whose staff understands customer service.

Although you wont find the food stuffs, cosmetics and household items you might find at CVS or…read moreWalgreen's, what you will find is fast and friendly service for your prescriptions or medical supplies. After coming down with the flu, it was really convenient to walk around the corner from the Emergency Room to pick up my prescription of Tamaflu. The lines at Walgreens have recently become insane. When you aren't feeling good, it's nice to be able to get your prescription without waiting at Christus Pharmacy.

I tried Southwest Care pharmacy on the advice of a local friend, having run the gauntlet of Smith's…read more(aka Kroger), Walmart, and Albertson's. Albertson's will sell you your prescriptions for goodrx prices, BUT their service is hit or miss: while trying to effect a transfer from out of state for the third time, the telephone of the pharmacy was crackling in and out, so I punted to Southwest for the next try. Southwest timely executed the order with no fumbling BS, and their prices were less than 1/2 those of goodrx. They don't take goodrx, and with these prices, who needs it? I had an old prof who told us that 'getting it right, and getting it right the first time...are first cousins.' What a concept! SIX STARS!

I'm 74 years old and have used many pharmacies over the years. Without Southwest Care Pharmacy is…read morethe best ever. They have a large staff and they keep busy filling those scripts. Fast, accurate, respectful and friendly.

Not again, traveling and this was not a good place…read more Restrooms needed help. Sales on Christmas were not posted at register

The absolute worst customer service I've ever experienced. I understand that the store is short…read morestaffed but there is no excuse to be vulgar to customers.

First thing, it's a CVS so it's either going to be good enough or awful. This CVS was good enough…read more The evening pharmacist didn't seem all that interested in going to the consulting area but since the store was empty I only minded a bit that he stayed where he was and just talked loudly. This was the first place I'd been to in New Mexico with Caffeine Free Diet Coke. That's why I give 3 stars.

From the street this location looks closed and gives off a real 'abandoned building where you might…read moremeet your end' vibe. The parking lot is strewn with broken glass from cars that have been busted into, and it's just not a wonderful place. Inside is even worse ...