In these unprecedented times it is important for doctors to be super vigilant. Dr. Rasmussen's…read moreoffice is taking precautions to make sure patients are safe and protected. However, more could be done. I spent half an hour waiting to be seen and after 20 minutes I stepped outside to avoid other patients browsing in the glasses area. After being admitted, I spent another hour in the exam rooms waiting to see the doctor. Staff wore masks when speaking directly to me but otherwise masks hung off ears. Physicians' offices, even eye doctors, need to be hyper vigilant.

I didn't have a good experience. They charged me for something without telling me what it was and…read morethen refused to return my money.

Dr. Hamashige no longer works at this office. And they give no information as to his whereabouts…read more Very strange

Sean Hamashige is a really good optometrist. He's polite and easy to talk to. I always came out…read moreof the appointment in a good mood. Unfortunately Accent Vision Specialists which is the place where he worked didn't inform me that he had resigned. I'm not going back there but I would go back to Sean if I could.

The day I went for my appointment (Oct 30), their internet was down. Since then, Ive had to call…read morefor all things, including my prescription, and when ordering glasses, I had to remind them that I needed multi-focal lenses . Had I not reminded them, the prescription was only for distance. I've called multiple times to ask about a referral that apparently never happened, and I was recently informed by two different people in the office that 1) the referral was definitely sent, and 2) the referral was never sent, and 3) they have no record of my multiple calls requesting the referral be revisited. As of June 5, I still had not had contact with the referral doctor, so I called her directly. Her office said they'd never received a referral. As for billing, I charged for things my insurance would cover, but were never billed for. After many phone calls, I managed to get that straightened out. My insurance paid, but I had to make sure they billed my insurance company. In addition, I was charged an additional $50 for my prescription, on top of the eye exam. Who does that?! My sense is that this office is inept and dishonest. I advise anyone reading this to find another eye doctor.

I had an appointment with Dr. Thibodeaux today. I had been to Accent Vision another time and it…read morewent great. This time, however, I was told when I checked in the doctor had added another $50 to the base cost, for Optus, which takes a photograph of your eye. This was NOT OPTIONAL. I was furious and left, having to pay the $50 no-show fee to do so. I could have stayed and raised a ruckus but I was so angry I could hardly speak. Frankly, I'm astonished by this dishonesty. Avoid Accent Vision. I'm going back to Eye Associates.

I loved that place! Just walked in and was able to get an appointment within 2 hours. The…read morereceptionist was very welcoming and very nice. The doctor was very thorough and explained with details the pictures of my eyes that were taken. The receptionist used a computer to find my prescription, the doctor did it manually to verify the computer numbers and afterwards he compared my glasses to his machine. I went next door and after selecting some frame, I got my reading glasses ready in 25 minutes. All on a Saturday morning. Very impressive !

I saw Dr. Herrera for an exam and refraction. He didn't dilate my eyes and the prescription for…read moremy glasses was no good, I could see better with my old glasses. He also made photographs of my retina that were no good because my eyes weren't dilated. I looked up whether it was necessary to dilate the eyes before a refraction, and Dr. Google said generally not unless you were far sighted. I am farsighted. I had to return my new glasses to Sam's Club and go in for another exam with my eyes dilated. I also insisted on new photos of my retina, which he did but the office tried to charge me for them. The new prescription was good, but this involved extra trips to his office and Sam's Club (total 4 visits) and was a big hassle. The only reason I didn't rate him one star was that the second prescription was good.

Dr. Bradley saved my husband's eyesight. My husband woke up with no vision in one eye, Dr. Bradley…read moresaw him (coming into the office on a day off) immediately and sent him to a retina specialist. His eyesight is now fine. Dr. Bradley is professional, experienced, and compassionate.

If you don't go to Dr. Bradley, you are missing out on a wonderful experience with a doctor that…read moretakes time with you to answer questions and explain everything to you and not quickly push you out the door for the next patient. I have been going to Dr. Bradley since I moved to Santa Fe five years ago, and I would NEVER consider going to anyone else. He is just that good! His receptionist is the sweetest lady too! Overall, this is the BEST experience you will have with an eye doctor. Period.

First off, their office has moved to 1409 Luisa, in the building across from the cat hospital…read more I came in this morning since my glasses had broken overnight and I'm in town visiting mom. Lynn was very helpful and fixed them in a short time. I offered to pay, but she demurred. I was very impressed with the office staff, their helpful attitude, and the office overall looked very professional and gave excellent customer service. If I ever have another eyeglass emergency, I will definitely come here. I recommend them highly.

The office is very professional and friendly. There's nothing worse than going to a place where…read morethere is rude staff. Dr. Tauchau has been my eye doctor for a long time and I totally trust and love him.

The very best place I had a very high end glasses that I dropped and a car ran over destroyed my…read morebest sun glasses They checked me in took my temperature and UNBELIEVABLY HAD THE EXACT FRAME.... and in under 10 minutes brought me my new glasses UNBELIEVABLE- there is no one else to deal with in the USA

Not recommended I WONT GO BACK THERE! Until today I don't…read moreunderstand my charges. It is too expensive. They got $128.11 from my BCBS, plus $178.64 from myself which totalize $306.75 my BCBS told me that I only owe them $30.00!! I called Botwin and they told me BCBS doesn't cover Refration... and they discovered that I had $10.00 credit to return to me.... for me to go and get it. IF IT IS WAS A MY DEBIT, FOR SURE I believe THEY WOULD SEND ME A BILL, BUT AS MY CREDIT... THEY TOLD STOP BY AND GET IT ... RIDICULOUS. From Now On, I never pay any doctor I go to until my Insurance statement arrives. I wish every doctor in USA would inform us with detail of any charge before any exames, so we can choose YES or NO. Very sad the way our health system works on charging!!

I moved to Santa Fe 22 years ago and have been seeing Dr. Javid at Eye Associates ever since. He…read moreis very kind, professional and caring. He takes time to find out what is going on and answers all questions. I highly recommend both Eye associates and Dr. Javid.