Had to visit Banner Urgent Care in the shopping center in Payson. From the receptionist, nurse and…read moredoctor I was treated wth kindness and compassion. About an hour later they had isolated by problem and addressed it.

Worst experience I have ever had. Nurse practitioner extremely rude and condescending. She couldn't…read morefind my previous medical records and intimated that I had not been there previously. I ultimately had to walk out and seek medical attention elsewhere.

This is an update of my previous five star review. This time was even better! The front office lady…read morewas helpful and patient with several other customers and myself. Other than her bizarrely wearing gloves and a mask, she was great. Once again getting blood drawn was painless and fast. I was able to be in and out, with no appointment, in about 20 minutes. Maria, my phlebotomist, was also quick, kind and engaging. I would give six stars if I could.

Had labs done but the are not accessible on the Sonora Quest web portal. Customer service basically…read moreblew me off - saying "check back in 48 hours." I did, and labs are still not posted. I have an appointment tomorrow morning to go over labs and the only ones posted are 6 months old. So I'm going to have to pay for a consult with no records. And Sonora Quest Labs customer service doesn't care. I'll be using Labcorp next time. Terrible customer service.

I have had several vein procedures done at WV and I am very satisfied. The office runs on time. Dr…read moreTarilin (sp?) is through and he asked me questions about my treatment. Dr T's staff is very friendly.

They are nice until you have questions or disagree with DR then they either ignore you or get mad…read moreat you. There were problems with my husbands surgery, ignored in hospital mad at follow up. Find someone else!!!!!!

My hubby and I have been patients of Dr. Summer's for several years and my latest health problem…read morewas solved within ten minutes. After a few treatments, I was pain-free. I don't know what I would have done without her knowledge and I would highly recommend visits to anyone in need of her services. Thank you for being available when I needed you most.

So this place is an absolute disgrace. They don't care about your needs at all. I went in for back…read morepain, and all he did was crack my back 2 times, and boom that was it , didn't say anything to me. 40 bucks down the drain. Do not come here they don't care about your body or pain they just want ur money and to get u out fast as they can 0 starts!!! I hope u guys get shut down , I have no clue how ur in business I could have done a better job. Smh.

Was in Payson collecting my thoughts.. turns out I needed a biopsy at the same time…read more I dropped in and they were able to see me and take care of me in the same visit. Thanks to all the staff who helped out great office environment with hard working staff.

My Experience with Payson Dermatology…read more When I first started seeing Payson Dermatology in February, everything went well. I had my initial appointment, received the medication I needed, and had a follow-up appointment without any issues. Unfortunately, my experience changed completely when I had a severe hidradenitis suppurativa (HS) flare-up. On Monday, I contacted the office because of my flare-up, and the doctor prescribed antibiotics. After taking them for approximately 48 hours, I developed a fever. I called and left a message on the nurse line but received no response. A couple of hours later, I called again and requested a callback. When someone finally returned my call, I was told they were waiting to hear back from the doctor. On Wednesday, I called again, left another message, and pleaded for help. Still, nothing. Thursday came and went, and my condition continued to worsen. By Friday morning, I was desperate. I tried the nurse line again and got voicemail. After 8 a.m., I called the appointment line, but nobody answered. I left a message with my name and was so upset that I broke down, explaining that I didn't know what to do anymore. At approximately 9:15 a.m., I decided I could no longer wait and went to the emergency room. Only then did I finally receive a callback. I was told the doctor wanted to give the antibiotics more time to work. I explained that I was going to the ER regardless because my condition was getting worse and I could no longer manage the pain. Several hours after I was already at the ER, I received another call telling me that the doctor agreed going to the ER was a good idea. My biggest disappointment is not that the initial treatment didn't work. It's that I couldn't get timely medical guidance when I developed a fever and my condition continued to deteriorate. I understand that medications can take time to work, but patients should not have to spend days repeatedly calling, leaving desperate messages, and wondering what to do when they're getting worse. I initially had a positive experience with this office and trusted them with my care. Unfortunately, this experience completely changed that. I ultimately asked them to cancel my remaining appointments because I no longer felt comfortable continuing care there. Patients deserve to feel heard, supported, and able to reach their medical team when a potentially serious problem develops. Sadly, that was not my experience with Payson Dermatology.

I just love this eye doctor. Unlike others he listens. very nice office staff, very clean.read more

I began my journey for cataract surgery with Dr Thomas Risser late last year. I couldn't get an…read moreappointment until earlier this year. Based on my earlier and subsequent appointments I would strongly encourage perspective cataract surgery patients to go elsewhere. At my last appointment in April his staff conducted several assessments and measurements of my eyes. Most of the tests were inconclusive due to equipment malfunction and/or staff incompetence. They were unable to get conclusive or definitive information. Other staff members attempted to get the equipment to work but they were unsuccessful. Dr Risser explained it might be due to the degree of cataract density even though one of same tests conducted a few weeks earlier on the same equipment had no issues. I stopped seeing Dr Risser and went instead to Payson Eye Care. They were able to see me within just a few days and did the same tests and measurements using much more sophisticated and modern equipment. All of the tests were completely successful in minutes without any problems. Payson Eye Care does not do the actual cataract surgery but they have a strong relationship with two of the best cataract surgery facilities in Scottsdale and Phoenix. Dr Beeser, my primary contact, is amazing. Very knowledgeable, professional and attentive. He listened to my issues and explained everything in clear and understandable detail. If, despite my assessment of Dr Risser's office, you decide to go there I recommend that you bring a good book to read like War and Peace or the encyclopedia as the wait times are exhausting.

Best Pain doctor I have had. It's a shame he is no longer practicing. Very kind and compassionate…read more Very professional. He could tell if you were in need for pain or just wanted drug within 5 minutes. You will be missed Dr. Grant. There are no longer great PM doctors in Payson anymore.

Took my mother in for a consultation, unfortunately the address on Google is not correct so we…read moredrove around looking for the location, calling several times before they finally answered and gave us the correct address. When we first walked in the lady at the front desk was casually talking on the phone as we stood there and waited a few minutes. When she got off the phone she gave us the initial papers to fill out, which was a hand written questionnaire, not a formal document. My mother handed her the co payment in cash and the lady shorted her on her change, my mother hand to tell her she gave her the wrong change. As we waited in the waiting room, the doctor was in with a patient with the door open, we could hear the entire conversation, all of his personal information. After waiting an hour my mother asked the lady at the front desk how much longer she thought it would be and the lady told her there were three more patients in front of her. Since we were already having a terrible experience and haven't even seen the doctor yet, my mother decided to cancel her appointment. She asked the lady for her paperwork back and the lady told her no. I was waiting in the waiting room (not only was my mother in pain, she is very sweet did not want to cause problems) she came and told me she wouldn't give her the paperwork back. They are clearly very unprofessional, the last thing I want is my mothers personal information being mishandled. I went up and kindly asked the lady for my mothers paperwork back. She rudely said "it's in my computer already! What, do you want my computer too?!" I kindly said "no, just the paperwork please" she let out a big sigh and had to look through the unorganized stack of papers on her desk. When she found my mothers papers she looked and one and said "well you didn't fill this one out completely so I'm not giving it to you." My mother took the papers she would give back to us and my mother said thank you and we left. I can not speak of the doctor as we never got to see him, but what we did experience was awful. I highly recommend you avoid this business.

Hi, I wanted to take a moment to thank this staff so much from the bottom of my heart for your care…read morefor my best friend when she was sick and vulnerable. The professionalism and knowledge on each stage was so helpful.This is my 1st experience with death up close and personal. Each nurse and CNA that came on shift was helpful and attentive to my sweet friend. You helped her die with dignity. The way you bathed her, washed her hair, brushed and braided her hair. Also I'd like to say thank you for helping me get through the hard parts and for helping me see how important is was to share my heart with her as I sat by her side. I have no regrets as to the last few days of her life. I know my beautiful friend was shedding the burdensome body that caused her pain and suffering for so long and your staff from the 1st to the last nurse I met helped her do that in such a meaningful and kind way. Thanks for giving me a safe comfortable place to sleep and for the amazing meals you brought me, when I was totally starving. Someone always checked on my well being. When I die I want to come there. Sincerely Dee Dee

We have used Compassus twice for Dad and both times there was little or no communication from them…read moreto us. There were Issues with his medications getting refilled on time. There was no conversation with dad about his goals until we asked them to have the conversation. There was no call from them with sympathy upon his death and they also sent out the one nurse he requested not to ever visit him upon his death. Thank goodness his long term care home turned that nurse away. We have no issues with the doctors. I would not recommend Compassus.