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Walmart Pharmacy

5.0 (2 reviews)
Closed 8:00 am - 8:00 pm

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CVS Pharmacy

CVS Pharmacy

(2 reviews)

CVS in Gulf Shores is quite deserving of a 10. Everyone at…read morethis location is professional, yet caring. The team goes out of their way to make sure your medical needs are met in a timely manner.. My Doctor in Atlanta even complimented the staff, and stated how refreshing to deal with an organization who cares about patients. I would say that is a positive review, when a Medical professional notices. You guys are the best...

On 1 November I had a prescription that was supposed to be filled. My doctor sent over a…read moreprescription for me to take a pill one in the morning one at noon and three at night. CVS wrote the prescription for one pill a day. Someone pick the prescription up for me. When I read the prescription I was in disbelief. The next morning I called my doctor verified the prescription and called the pharmacist. They insist that they wrote it out right and I was wrong. I asked them to please review the prescription and they placed me on hold to which of course I was disconnected. I called back was placed on hold for quite a bit of time. They came back said yes the The prescription did read what I said. Never admitting their fault. But they told me I couldn't get the rest of the prescription until the 17th. I am now going out of town and trying to get the rest of my prescription. I spoke with my insurance and they gave me an 800 number for CVS to call and they will give them a vacation override no problem. CVS said they cannot call! I called that 800 number they said they will have no problem with approving it. I called CVS again and they said they can't approve it because in the state of Alabama this drug is a controlled substance a class five controlled substance which applies to cough medicine and stuff. So now they insist they have to call the Alabama state board to get approval from them to give me pills that I've already paid for which by the way I can get in just a few days but unfortunately I'm leaving before the 17th. I have never ever seen a pharmacy that was not willing to immediately rectify their error!!!!! It is unbelievable their attitude and their unwillingness to help me they will not even try. I informed the 800 number that they have to call about all the stuff in the Alabama controlled substance law and they said they have no problem approving it they have the authorization. I am so flustered and in disbelief that the pharmacy does not have their patrons best interest! Never again!

Walmart Pharmacy - pharmacy - Updated May 2026

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