Broken things. Dated. Only 1 person working. Meh service. Nice starburst ( gives extra star ) other…read morethan that pretty meh all around.

I was visiting Orange Beach for vacation and went here twice. Service was meh both times.read more

good slushies but asst. manager james did not need to have an attitude and tell me i has to clean…read moreup the liquid on the floor (no liquid was on the floor) also msybe just do ur job

The staff is rude. I went there because I really needed to use the restroom bad, and while my wife…read morepumped $43 worth of gas I waited to use the restroom since the door was locked. After waiting several minutes (being to only one in the store and the chick watching me) she finally said "if your waiting to use the restrooms, they are out or order". No sign, no nothing, just rude crap.

Update... one year later and this pharmacy is still the best!! Talk to the techs and the…read morepharmacist if you have questions.... They are so helpful. They have figured out the insurance puzzle!!! Drive thru is available for prescription purposes close up. They have walk in vaccinations available. Pharmacist gives the shots. The store is always well stocked and employees are available for help. Lots of beach items as well.

Rude front checkout person and store manager. They acted like I was bothering them just because my…read moretransaction didn't go perfectly smooth and I had some questions about prices ringing up incorrectly.

This location was under construction as a Tom Thumb, but the big takeover happened while it was…read moreunder construction so it premiered as a full fledge Cumberland Farms from day one, no conversion needed. I was a Cumberland Farms regular back in the 70's & 80's I'm New England so now I am a customer on the Gulf Coast once more!! All the Tom Thumb locations are being converted to Cumberland Farms and they're building more. They have NY style pizza chain Sbarro, plus a Burger King, with a drive thru, and kiosks. They make fresh sandwiches, have big modern drink and coffee stations, very nicely done. There's also tables and chairs to eat-in and the convenience store itself is big and well stocked. Lots of cold bottled drinks, beer and more are available plus they have a huge auto carwash with free vacuum stations, as well. They are even starting to make available a litmited amount of fresh fruits and veggies. They also have competitive gas prices plus you can download their SmartPay app to save .10 a gallon every day. EG Group acquired Cumberland Farms and its nearly 660 convenience stores in the Northeast and Florida, and EG America now has its HQ in Westborough, Mass. With more than 1,750 sites across 33 states, U.S. c-store brands include Cumberland Farms, Certified Oil, Fastrac, Kwik Shop, Loaf N' Jug, Minit Mart, Quik Stop, Sprint Food Stores, Tom Thumb and Turkey Hill. Founded in 2001 by the Issa Family, United Kingdom-based EG Group is a major convenience retailer who has established partnerships with global brands. EG Group currently employs in excess of 44,000 colleagues working in more than 6,000 sites across Europe, USA and Australia. Bottom line: Clean, well stocked with lots of conversation items, friendly faces, it's convenient. Recommended! https://www.cumberlandfarms.com/ https://www.supermarketnews.com/retail-financial/eg-group-convert-tom-thumb-cumberland-farms-banner

Crappy service and gas pumps take forever to fill up. 7.4 minutes to put 14 gallons in tank.read more

it's always filthy at the pumps , they need to upgrade their pumps ! coming into Gulf Shores , it…read moreneeds to be so much cleaner

Good gas prices, but the bathrooms are very dirty. They do need some cleaning. But not bad for a…read moregas station.

I had an absolutely awful experience at the Cumberland Farms on Sunday, February 7th. My little boy…read moreneeded to use the restroom, but when we got to the door, there was a sign saying it was closed for cleaning. Fair enough--except for the fact that both employees were just standing around at the register, doing nothing. When I asked if they could help or give me an idea of when the restroom would be available, they rudely dismissed me and basically told me it wasn't their problem. Another customer mentioned that the restroom had been closed since 7 a.m., which makes me think this had nothing to do with "cleaning" and everything to do with pure laziness. Not only was the staff completely unhelpful, but their attitude was downright nasty. If you hate dealing with the public that much, maybe you should find a new job! Cumberland Farms, you should seriously reconsider who you're hiring because this level of customer service is beyond unacceptable. I won't be coming back, and I'd recommend others take their business elsewhere too.

Would give 0 stars if it let me. The woman or man behind the counter (not sure which) was rude as…read morehell! Don't bother.