This wal mart is unlike most. It's always clean, staff is mostly friendly (there will always be a bad apple but overall everyone is very nice), it's stocked well (I almost never leave without what I went in for). Not your typical white knuckle wal mart experience, this location is pleasant and easy to navigate. read more

This Walmart is pretty standard! And had a decent selection. We were in town on vacation and needed both groceries and some items for the beach. I ordered via the app and had things delivered to our door. I was able to get everything I needed and thought the pricing was reasonable. No complaints!! read more

It's a Walmart. We forgot a suitcase on our vacation so we needed a few items cheap! And quickly. Walmart made it happen.

Location is tricky the first time. Tucked back in the trees. Gas station on the lot. Have to go to the booth to pay... card readers are damaged. Store is handy for beach goers. Loaded with beach supplies and tourist options....location is perfect for this. Large grab and go for quick lunch items. Shelves are only stocked on the early morning. Popular items are not available later in the day. Lots of pickers for to go orders but they will not help you in any way to find items. The only way to get sliced meat is I. The prepackaged. The deli people do not slice it. Self service only checkouts. Half of them do not work. read more

Average Walmart but very slow and a lot of selection same old Walmart In the southern states

I frequently shop here and have for years. Now I am doing a lot of online with pick up and have had no problems, everyone has been friendly, professional except for one time when I was having trouble locating a product and he was rude and gave me the wrong information. But that was only one time and he was a manager and not one of the worker bees. read more

Okay, my last review was a 1 star because of the absence of checkout clerks and all the broken self-service ones. But I'm bumping this, mylcal, Walmart up to a 3. Why? Because au have given their order online and pickup service and it is fantastic!! I don't know about other locations, because I've never tried it anywhere else, but these guys really have their act together. I simply shop on the the well done Walmart app, pay, and schedule a time to pick it up and boom. In a matter of minutes my completed order is placed in my car and I'm on my way, easy peasy. There's no fees or up charges and the super friendly people who load up my order can't even accept a tip. Deborah you are a joy by the way. Bottom line: The folks who pick the items, fulfilling the orders, and especially those who bring them out and put them in my vehicle are outstanding! Recommended! read more

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Walmart is pretty much what you'd expect. It's a one-stop shop for just about everything. However, the store can be hit or miss. Sometimes it's well-stocked and clean, but other times it feels a bit chaotic and the shelves are empty. Customer service is okay--nothing special. If you're looking for convenience it's worth a visit, but don't expect a top-tier shopping experience. read more

Every time shopping here, people are always questioning. Am I saving money and truly living better & do they have low prices always. Customers usually find it pretty debatable between one register being open & there are lines longer than the DMV's with the wait time to boot. Some customers out there also question do they live up to their core values of excellence & do they deliver good service to the customer while respecting them & acting with integrity. It's fairly common, but I can't speak for the locations I've never patronized.     Coming here throughout the years for groceries or picking up products for various needs. Wal-Mart seems pretty handy as they've carried a decent selection for what I'm looking for. There'll be times when I have to go to another location (god forbid) or an actual hardware automotive or sporting stores for my needs. I would expect it all, but sadly not. The only thing that incentivizes me to come here is saving a dollar or 2 here & there. If they had the same prices as competitors on half the stuff here, I'd never come to this den of low price misery.      The store is ok & seems to be maintained well as I didn't see any problems with the floors furnishings or anything filthy for that matter. Their staff is satisfactory (like a 1/4th of wall worlds) & makes an effort to be as helpful as they can when asking about where a product is located. Just like every other Wal-Mart, they tend to only keep one lane open towards 9:30pm & it tends to be crowded & backed up for the rest of the night. If it wasn't for the fact that this Wal-Mart is only a mile from my house & has my favourite gas station (which I love) located here I could say that this Wal-Mart could remain hidden & I can just continue to drive to Foley. Feel free to stay the same or change to aspire. Go downhill & I'm going to the South McKenzie store Foley.            Be sure to like on FB & tell a friend. Gulf Shores:  https://www.facebook.com/Walmart2748/ Nationwide: https://www.facebook.com/walmart/ read more

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This store is obviously always crazy due to location. I always go first thing in am with no issues. Recently our battery died. The gentleman in the car center was friendly and helpful. Tested our battery and had the new one waiting inside when we went in after. read more

This is a big boy Walmart unlike the Neighborhood Market we normally frequent. Have used the automobile service before and had good luck there. This store is well stocked for the most part and you can usually find what you need. Large parking lot and a pretty good crowd it seems all the time. Certainly will return, especially for Christmas! read more

We were checking out and an old brunette with glasses and a nose ring (name unknown) She was very rude, I tried to give her my military ID to confirm my birthday and she looked at me very rudely. Then I gave her my water to scan and she said " you think all Walmart people are stupid" I never said that nor implied it. After that she continued scanning and when we added our baby gate on she yelled at us for it not standing up. She left and her supervisor came and finished scanning us. In my peripheral vision I saw the worker walking into the bathroom wiping her eyes. So I don't know if she was having a rough personal day but that's nothing to take out on your customers -Roll tide read more

My wife did a grocery order two day in advance for 10-11am pickup. They missed our time and sent email saying our order was delayed, we said no problem and rescheduled for 5-6pm. 7pm it still wasn't ready so we cancelled and went to rouses to pick up our own groceries. read more

As a regular vacationer to the Panhandle, I decided to order groceries online to pick up when we arrived. Shockingly, there are NO eggs....yes, that is zero egg choices. Also, no choices for liquid half and half creamer.....none of my usual bread brands (Healthy Life or Sara Lee). What is going on? Is this a ploy to get me inside to hopefully purchase more? This is plain ridiculous and bad business. The Neighborhood Walmart in Orange Beach has the same issue. Come on, Walmart....be kind and conduct business well. This is not it. read more

This place was packed but we got great service at the Walmart in Gulf Shores. We always were able to get everything we needed!

no checkout in the garden center. had to push a cart with all my mulch, plants, fertilizer through the entire store to check out. One customer said your bags are leaking liquid...........sorry, Walmart's problem. I had NOT checked out, and couldn't find anyone to tell them there should be checkout in garden center, or someone to tell that liquid is on the floor. BIG LIABILITY WALMART !!! read more

if you are renting an Airbnb or that type of accommodation for your stay in Gulf Shores, DO NOT use Walmart for a grocery delivery. They cancelled my order. Tge local Walmart there can't help because the order goes through Walmart.com before they get the order. I tried using Walmart for convenience but once again, they don't care about the customer. read more

In the past I've been very critical of the store and in general terms I still find it substandard in many ways. That said there are parts of it that are a stand out. And in particular the oil change group and specifically last night Jonathan and Jacob. I had put the court and a half of oil into my vehicle in the last day and I knew something was wrong so I quickly stopped about 6:35p to ask if they could see what the issue was as I felt it might be a loose oil filter or a bad CON and oil filter. Knowing that they were scheduled to go home very shortly I hesitated to ask but I had to. They happily agreed to take a look discovered that the people who change the all the previous time had forgotten to take the seal from the old oil filter off. They then tried to screw it on top of it. That of course is a recipe for disaster and my 6+ quart oil requirement and that engine was down to about 3 quarts and I had just put a quart and a half into it less than 15 minutes prior. Thankfully Jonathan and Jacob agreed to take care of it or I probably would've washed that engine completely on the way home. So in fairness well I'm not a fan of the major part of the store I am a major fan of their auto group. read more

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Miss-management to the highest level. Over thirty people waiting to check out at the self checkout----NO CHECKERS WORKING. ! I have grown to HATE Walmart. read more

Oh Walmart how you disgust me, even more so now. Today when we visited there were so many inconsiderate employees who were stocking the shelves and didn't give two sh**s about customers. One manager even told one "there are customers waiting to get thru", the employee continued to hold everyone up..... read more

Hard to shop when employees don't speak English and move like snails. .....Sorry read more

Walmart Supercenter - Department Stores Near Me - Gulf Shores, Alabama

Cashier made a mistake and would not refund my money. "No refund policy" he said. So I was basically charged extra for an item I didn't buy. Guess it serves me right for going to a Subway inside a Walmart. Lol read more

Andrea the team leader, is the WORST. If i could give a negative review, i would. This lady has the worst attitude i have ever met. I called the store, asked if i could come in and return something. They said YES. I then got to the store, the lady at the refund counter was acting all confused, so she called the team leader. Who was even more confused. This walmart sucks, the person checking receipts at the doors even said this place is full of bad management. Andrea baby count your days, because sooner than later you will be without a job. While walking away she was saying negative things about me, Karen this and karen that. like honey i didn't come in there to start an argument, i would not have came in there if your store did not tell me yes in the first place. Walmart do better with the employees you hire. read more

Terrible customer service everytime i come here never coming back they talk down and belittle there customers. The store always looks like trash and the "customer service" is just as helpful as self checkout read more

6 o'clock on a Friday nite and not one checkout line open. I left my cart full of groceries and left the store.

Oh myyyy goodness!!!! What a busy, busy place!!!!! Avoid this walmart at all cost!!! People just bump into you left and right-the deli is just crazy slow- the lady didn't even ask me how many pounds I needed, which took longer...45 minute wait for sliced ham. Crazy long lines. It took me 2 hours to get 3 pounds of ham. Crazy!! I will go to Rouses' from here on out- read more

I went the first time and no buggies. There were two employees standing against the wall that said I could get one in the parking lot. there were 2 employees running all the self checkouts and no one else to be found. the shelves were empty and the place was in disarray. I placed an online order the next day to give it a second chance. When I picked up my order there out of stock items and many substitutions. I didn't get any of the substitutions and went inside to shop for myself. when I got inside the items I ordered were on the shelf. this store has by far the worst management I've encountered in a long time. There was man in the produce department who was busy and working. I have to this store off and on for 6 years. I dont know what has happened in the last year, but this is not a good place to spend money. Go somewhere else. read more

This is the worse Walmart I have ever been in! Nobody to check you out wait over hour to check yourself out & when you need assistance they have a rude girl that gets mad bc you need her assistance that ready to kill you & I'm sure she gets paid well to just stand there & do nothing but key in a number she needs to be sent home & draw unemployment if that makes her so upset!!! Too lazy to do anything else! She stands there & watch everybody else check their self out how hard is that!!!! This place needs to get some help & open cash register up & maybe a new manager in there! It's awful & very sad that they do not care!!! read more

I came here BY MYSELF first thing in the morning to get ready to go out to the beach. Employee needs to get a grip because she accused me of hiding someone I came in with, again I'm completely alone, I guess thinking I was trying to buy someone alcohol. I do understand this is an issue they sometimes have but she was VERY RUDE! read more

Sooooooooooglad they aren't forcing the b.s. masking on shoppers. If you want to wear a mask, go ahead, but don't force your ignorance on others. I'll shop here as long as they keep letting people decide for themselves whether to be foolish and put a diaper on their face, or be smart. read more

We got an alert that our pick up order was ready and drove straight there to get it. We waited over an hour before they loaded it into our vehicle. During our wait, we checked in online, called twice, kindly approached the workers asking if we could load it ourselves, and watched everyone around us come and go. By the time our frozen food made it to us, it was thawed out. The only upside is that we had quality family time playing catch in the parking lot while we waited. read more

Very clean and staff was friendly. They have all the beach stuff you need or may have forgotten. Way better swimsuit selection than my local Walmart. read more

Worst Walmart needs new management. I won't return to this retail center. Today people waiting in line with only 3 registers open. They are more concerned of profit care less of customer service. read more

Every single time i buy produce at this location (especially in there pick up) IT'S ALWAYS ROTTEN. I bought a watermelon yesterday and it was completely ROTTEN. I brought it back for an exchange and asked if i could cut a small plug into it to make sure this one isnt bad also AND THE MANAGER REFUSED. I have cancer and dont need to be coming in here where theres tons of people WITHOUT MASKS. NO CUSTOMER SERVICE SKILLS AT THIS STORE read more

This is a really nice clean walmart.. and huge .. You can find everything you are looking for and more.. We do live closer to the one in foley but it is older doesn't seem as clean so its nice to come down to this one every now and then.. read more

The optometry department has ripped us off. They gave us great care at the time of ordering the glasses. Said we were good to go with insurance. But 5 months later when the bill came from Walmart for an additional $145 on top of the $131 I spent originally. I was appalled! Then they would not take a return for glasses. Don't shop here. Poor customer service!!! read more

Went in this store today. OMG it's like everybody that lives here is in this store. Not only that, they are backed up at least 1/2 block at any register. read more

Absolutely not. They never restock, the pickup is always an hour late. Would not recommend.

BJ in electronics is awesome! Bought a new phone and called Straighttalk to transfer account to new phone. 6+ hours over 2 days frustrated us to the point of returning it. Called and were referring to BJ in electronics. Very calmly and quickly the problem was fixed! Hoping management appreciates his talent and pays him well. If not, BJ should take his talents elsewhere. Everyone needs a BJ to rely on for electronic assistance! read more

I was in Gulf Shores Walmart today and ran into such a wonderful and helpful employee. Never have I experienced such wonderful customer service at any Walmart I have visited. You have a truly wonderful employee in Carmelita and she should be recognized as such. read more