Stopped in to fuel the Maverick, boy what a busy intersection, after experiencing this location I'd…read moreprobably choose a different place to fuel up. The property is pretty tight being this Tom Thumb is located in the middle of a strip mall with businesses extending out from both side without a well planned traffic pattern. In the time it took me to pump my gas I had two close calls with vehicles trying to squeeze by to transverse the parking lot at speeds that were unsafe in my opinion. The prices here were competitive with the other stations in the area although after this experience I'd be okay paying a few cents more per gallon. I had no interaction with the staff being I paid at the pump so my review is essentially based on the lack of useable space outside and a complete lack of traffic signage it's pretty much a free for all...

Tom Thumb is part of a large chain of C-stores that provide gas and convenience food items. Usually…read morethey are in good high traffic locations and this one is right on the corner of a busy intersection here in Orange Beach. It competes with a Circle K across the street but traffic patterns assure them of plenty of business. Gas prices stay pretty low due to competition. They have good selections of sweets like candy and also provide savory snacks like beef jerky and such. This location does not have a hot table with food. They also have a good selection of cold drinks and beer here. Sometimes the line to checkout can be a tad long due to the crowds. Service is usually friendly and efficient. When the traffic pattern fits and I need gas I will stop in here. Out of 10 trips I think they get 3. Really hard to go wrong here and most of these stores are pretty consistent in their offerings. Tip: right next door is a great chicken place to try. It's really good.

My wife and I always use Walgreens for our prescriptions. Until today. I used the online reordering…read morefor a script. The reply I got from Walgreens was the prescription would be available Friday after 3:10 pm. On Saturday morning I logged in only to find the prescription was cancelled the day I reordered. No notice from Walgreens. When I asked what I need to do the parceled me honey and said you have to contact Walgreens because that is an app issue. I inquired about how I could get a refill and she said contact you primary care doctor on Monday. All if her comment were defensive. We have experienced the decline in customer support for sometime at this location. Other Walgreens have been customer oriented. Not here.

Had a very pleasant experience here today with the two different areas of the store. Pharmacy and…read moreretail. Folks were very friendly, helpful and made the trip in a pleasure today. Had to order some drugs and buy some OTC items. Based on todays visit I will return gladly to give them my business. Hoping they have the same service every trip in.

Broken things. Dated. Only 1 person working. Meh service. Nice starburst ( gives extra star ) other…read morethan that pretty meh all around.

I was visiting Orange Beach for vacation and went here twice. Service was meh both times.read more

Located at the corner of Orange Beach Blvd and Canal Rd. Sometimes hard to get out based on the…read moretraffic and weird street configuration. Has always been reliable with gas service. The inside is like pretty much all C-Stores but they did carry items I have not seen in other stores. I stop in often for a Bang or small Red Bull. Never that crowded except during lunch hour a couple of times. People have been friendly and helpful.

The staff is rude. I went there because I really needed to use the restroom bad, and while my wife…read morepumped $43 worth of gas I waited to use the restroom since the door was locked. After waiting several minutes (being to only one in the store and the chick watching me) she finally said "if your waiting to use the restrooms, they are out or order". No sign, no nothing, just rude crap.

This location was under construction as a Tom Thumb, but the big takeover happened while it was…read moreunder construction so it premiered as a full fledge Cumberland Farms from day one, no conversion needed. I was a Cumberland Farms regular back in the 70's & 80's I'm New England so now I am a customer on the Gulf Coast once more!! All the Tom Thumb locations are being converted to Cumberland Farms and they're building more. They have NY style pizza chain Sbarro, plus a Burger King, with a drive thru, and kiosks. They make fresh sandwiches, have big modern drink and coffee stations, very nicely done. There's also tables and chairs to eat-in and the convenience store itself is big and well stocked. Lots of cold bottled drinks, beer and more are available plus they have a huge auto carwash with free vacuum stations, as well. They are even starting to make available a litmited amount of fresh fruits and veggies. They also have competitive gas prices plus you can download their SmartPay app to save .10 a gallon every day. EG Group acquired Cumberland Farms and its nearly 660 convenience stores in the Northeast and Florida, and EG America now has its HQ in Westborough, Mass. With more than 1,750 sites across 33 states, U.S. c-store brands include Cumberland Farms, Certified Oil, Fastrac, Kwik Shop, Loaf N' Jug, Minit Mart, Quik Stop, Sprint Food Stores, Tom Thumb and Turkey Hill. Founded in 2001 by the Issa Family, United Kingdom-based EG Group is a major convenience retailer who has established partnerships with global brands. EG Group currently employs in excess of 44,000 colleagues working in more than 6,000 sites across Europe, USA and Australia. Bottom line: Clean, well stocked with lots of conversation items, friendly faces, it's convenient. Recommended! https://www.cumberlandfarms.com/ https://www.supermarketnews.com/retail-financial/eg-group-convert-tom-thumb-cumberland-farms-banner

Crappy service and gas pumps take forever to fill up. 7.4 minutes to put 14 gallons in tank.read more

The location is great! However, the gas station needs an update…read more Every time we stop here either the pumps do not work (we then have to move our car until we find a pump that does work), or the receipts will not print (we then have to go indoors, get in line and wait for a receipt) and the water bins are always empty probably because they are typically short staffed. Place looks dirty inside and at gas pumps. We are disappointed that such a gas station/convenient store exists in such a nice community.

Easy access for southbound lanes. Best prices in Gulf…read more Shores. Very busy store. Well stocked with grab and go items. Pumps do not accept your Circle K number... have to go inside to use it.

I had an absolutely awful experience at the Cumberland Farms on Sunday, February 7th. My little boy…read moreneeded to use the restroom, but when we got to the door, there was a sign saying it was closed for cleaning. Fair enough--except for the fact that both employees were just standing around at the register, doing nothing. When I asked if they could help or give me an idea of when the restroom would be available, they rudely dismissed me and basically told me it wasn't their problem. Another customer mentioned that the restroom had been closed since 7 a.m., which makes me think this had nothing to do with "cleaning" and everything to do with pure laziness. Not only was the staff completely unhelpful, but their attitude was downright nasty. If you hate dealing with the public that much, maybe you should find a new job! Cumberland Farms, you should seriously reconsider who you're hiring because this level of customer service is beyond unacceptable. I won't be coming back, and I'd recommend others take their business elsewhere too.

Would give 0 stars if it let me. The woman or man behind the counter (not sure which) was rude as…read morehell! Don't bother.

Two cashiers and 25 people in line. One cashier is looking at her phone. The other guy is working…read morehis ass off.

New May 2021 "Island Market" on the ground level of the big new luxury condo "Gulf Place" on W…read moreBeach Blvd where Hwy 59 ends at the beach. Parking can be tricky l, which is the case for some beach businesses in that area, and is either around the circle for the beach or across the street from Hangouts in public parking areas. This newly opened store on ground level of "Gulf Place" on the beach. It's a lovely store that has lots of t-shirts, shorts, hats, sandals, swimwear, beach supplies, souvenirs, big selection of Costa sunglasses, etc. plus they also has big selection of beer, wine, ice, coolers, snacks, cut meats, sandwiches & even some fresh fruits. It's a big store with the Trading Co brand and it's super convenient because again it's right on the beach.