I've been trying to fill my prescription here for over a month. Each time I follow up, I'm told to…read more"check back next week," but there's never any real update or progress. There seems to be an issue here of lack of transparency. If the medication isn't available or unlikely to be in stock, patients should be told that clearly so they can make other arrangements...not kept in a weekly loop without resolution. In one call I was told they have a list of regular patients waiting for their meds to be filled. Hearing this and adding the rest of my experience with this pharmacy made it feel like my I was no priority and that maybe this would be an ongoing issue. At a certain point, repeatedly stringing patients along without a realistic expectation of filling their prescriptions raises concerns about whether patients are being given accurate information to access their medication in a timely way. Strongly recommend trying elsewhere.

I've had such a great experience with this pharmacy! Every time I call, the pharmacists are always…read moreso lovely and helpful. Even if there's a delay, they give me a realistic timeline and keep me updated on when my prescription will be ready. When it's ready, they reach out right away, making everything so smooth. I especially want to highlight Shari for being so kind and understanding. She's wonderful on the phone and even more amazing in person. I've never had a better experience with a pharmacist, and I'm so grateful for the excellent service!

If I could give 10 stars, I would. Actually, I'd give 100. Maybe a whole galaxy…read more I don't even know where to begin because describing Dr. Amy Melika-Shaker in a simple "review" feels criminally inadequate. This woman isn't just a pharmacist -- she is a life-changing, stress-relieving, anxiety-reducing, hope-restoring miracle worker disguised in a white coat. I am fully convinced that if kindness were a currency, she'd be a billionaire by now. From the moment you walk into West Atlantic Pharmacy in Delray Beach, FL, you immediately understand that this isn't your average pharmacy. It's warm, it's welcoming, and it radiates the kind of positivity most pharmacies can only dream about. And at the heart of it all is Dr. Amy -- the sweetest, most knowledgeable pharmacist I have ever known in my entire life. Dr. Amy doesn't just dispense medications. She dispenses compassion, understanding, patience, and the kind of genuine care you can't put a price on. She listens -- truly listens -- in a world where most medical professionals are practically sprinting to the next person. She takes her time, she explains everything, she reassures you, and she does it all with a warmth that instantly makes you feel like you're talking to a trusted friend rather than a healthcare provider. She goes above and beyond in ways most people only talk about. Whether it's tracking down hard-to-find medications, answering every single question without making you feel rushed, or simply offering a smile on a day you need it more than you realize -- she is consistently extraordinary. West Atlantic Pharmacy is lucky to have her, Delray Beach is blessed to have her, and honestly the entire state of Florida should be grateful she chose this profession. The pharmacy itself is wonderfully run, extremely organized, and surprisingly personable. The staff is polite, efficient, and caring. But Dr. Amy is the star that makes the entire experience shine. She sets the standard. She raises the bar. She is the reason this pharmacy doesn't just deserve five stars -- it deserves its own award ceremony. If every pharmacy had a Dr. Amy, this world would be a dramatically better place. She is one of those rare, beautiful souls who restores your faith in humanity simply by doing her job with love. To sum it up: West Atlantic Pharmacy = Amazing. Dr. Amy Melika-Shaker = Phenomenal, unmatched, irreplaceable, and truly one-of-a-kind. If you are anywhere near Delray Beach and need a pharmacy, do yourself a favor: go see Dr. Amy. You will understand exactly why I'm writing a review longer than some novels. A million out of five stars. If there were a Hall of Fame for Pharmacy Legends, Hank wouldn't just be inducted. He'd have his own wing, his own spotlight, his own shrine, and probably his own theme music (almost definitely Led Zeppelin, because obviously he has taste). I'm not sure what Hank's official role is at West Atlantic Pharmacy, but I'm convinced his real titles are Chief Happiness Officer, Director of Human Kindness, and Phone-Answering Wizard Extraordinaire. The man picks up the phone with such warmth and friendliness that I'm pretty sure your blood pressure drops just from hearing his voice. He is that good. Every time I walk in, Hank is right there--sweet, kind, funny, and somehow both incredibly professional and effortlessly entertaining. When he hands me my prescription, it feels like he's presenting the Crown Jewels of England, but with better customer service. He has this magical ability to turn a simple pharmacy run into a VIP event. And the best part? Hank loves Led Zeppelin. Anyone who can discuss medication while also having the music taste of a literal rock god is someone I will forever trust with my medical needs and possibly my life. West Atlantic Pharmacy is beyond lucky to have him. Actually, the whole planet is lucky to have him. If pharmacies handed out Oscars, Grammys, Nobel Prizes, or Super Bowl rings, Hank would win every single one and still stay humble. If you want kindness, humor, good energy, and service that makes you forget you're even picking up medicine, Hank is your guy. Ten out of ten. Five stars. A billion points. Hank for President. Hank for everything. FYI: This is 100% authentic. No one coerced me, bribed me, hypnotized me, or paid me to write this review. This was all done of my own free will--because Hank is just that incredible.

I've been trying to fill my prescription here for over a month. Each time I follow up, I'm told to…read more"check back next week," but there's never any real update or progress. There seems to be an issue here of lack of transparency. If the medication isn't available or unlikely to be in stock, patients should be told that clearly so they can make other arrangements...not kept in a weekly loop without resolution. In one call I was told they have a list of regular patients waiting for their meds to be filled. Hearing this and adding the rest of my experience with this pharmacy made it feel like my I was no priority and that maybe this would be an ongoing issue. At a certain point, repeatedly stringing patients along without a realistic expectation of filling their prescriptions raises concerns about whether patients are being given accurate information to access their medication in a timely way. Strongly recommend trying elsewhere.

Very competent in their compounding. I've used them for years…read moreThey're good at answering questions

Great service. Friendly, economical and fast. Got my…read moreprescription for $10 less than Walgreens and got it in 5 minutes. Very friendly staff.

I'm without a doubt one of the sicker patients to use RPPharm.i was kicked out because my meds…read moreneeded to be adjusted a couple times to fit my changing ailments,needs.Ray was extremely uncaring .not even giving me a week to establish a new pharmacy. Thanks for nothing Royal Palm Pharmacy

They refused to fill my prescription in the middle of a treatment because I started to show…read moreimprovement...

they gave the wrong dosage of my med ,it was their mistake not my , I was with them for many years…read moreuntil 2 weeks ago , I call them to say plzz changed for the right dosage ,OMG they were very disrespectful,it was the MANAGER they wanted Me to pay again and I say not it wasn't my fault and the manager that's th3 only way you can get your med. Now I don't have my med wich cost me $160.00 and also lost the money . Be careful with them very poor manegeme

I have been using them for many years . The service is excellent. Shipped directly to me .read more

They totally shut down with ZERO notice. My regular pharmacy tried to access them to get the script…read moretransferred and they have zero forwarding info. No way to reach them at all. I had to scramble to my PCP the next morning and he sent CVS a brand, new script. Totally introversion and delinquent. CVS Pharmacist is trying to find out but their guess is "law infraction".

Extremely helpful. And courteous. Knowledgeable offers curbside, or delivery ,always pleasantread more

Great pharmacy! They were able to get me the meds I needed! Happy to support a local pharmacy.read more

They refuse to give me one prescription without purchasing multiple. Said it was a regulation that…read moreI had to purchase all prescriptions when I already had a full stock at home of the others. I get this prescription refilled every month by itself. What a scam. I requested one refill and they insisted I had to pick up three medications in order to pick up the single refill or I would not be able to get my medication that I requested. Unbelievable. Update!!! I called the pharmacy and they mentioned this particular review and told me that they went ahead and canceled all of my prescriptions because of my negative review. The pharmacy actually removed all of my medications and sent them to another office. Said they called my doctor's office who had no recollection of the case. And now I'm going on Christmas without any medication to get me through until next week. This is a scam this office is a joke this pharmacist is a fraud.

Easily the best pharmacy I've dealt with which feels like 20 years here in PBC the pharmacist Max…read moreis the most compassionate& patient person&always helps to make sure that you can get your medication&the staff are so sweet& professional,always with smiles on all their faces&they all work so hard making sure you get your prescriptions at the cheapest possible prices hands down my favorite pharmacy! BTW also animal friendly