I went to get glasses last year and I had a very good experience here. Even better today when I…read morewent for a new prescription and prescription sunglasses. Everybody was extremely helpful. And when I didn't have as much optical insurance coverage as I thought I had ,the one gentleman applied his own staff discount so I could get them! Also, another of the staff who I dealt with initially slipped me a $50 gift certificate for Specsavers. Absolutely wonderful service and the follow up is spectacular. Absolutely thorough examination, including a machine I've never been tested on that predicts eye health, and apparently will detect glaucoma four years before anything else. Highly recommended, and I am the worst critic ever!

Lululemon @ Woodgroves Jordan the staff was incredibly rude…read more& dismissive to me & my daughter in the store, and I overheard him laughing at my daughters size & made fun of her speech impediment. I asked if he had any specific biker shorts in stock & he laughed in my face & asked if i've ever "even been to a Lulu before". I have been shopping at Lulu for years and had nothing but positive experiences with staff at the Nanaimo pop up. But Jordan is BY FAR one of the rudest employees i've ever met anywhere, bar none.

I went to price match a coffee maker that was on sale at London Drugs next door. After a 15 minutes…read more"serious investigation" to see if the product was the same the manager told me they would not honour the price match as it was below their cost. What's the point of advertising a price match only when it suits you? Waste of time....

Had windshield wipers replaced, when i got the car back the rear one was hanging on like a dead…read moreleaf. it was working when I took it in but no one owned up to the damage. They told me it was broken when I came in. I used to shop at CT often when my family was young, not any more, I get reliable, responsible service from a local private mechanic.

Not the best Bay I've been too. Selection wasn't the best and the layout of the store was hard to…read morefigure out where anything was. Staff however were friendly. The lady in woman's fashion offered to price check for me when I couldn't find the self scanner. I liked that they had Free People. My favourite line of clothing. But I didn't find anything to buy. What I did like, was very pricy. Not much was marked down despite it being Boxing Day.

I used to visit The Bay a lot as I'm a big makeup lover and it was the one place in the mall that I…read morecould buy MAC cosmetics. I'm an autistic, young woman with an anxiety disorder and I was told that the MAC counter was always a safe place for me to come to. I made friends with Shanel, one of the employees at the counter, who still to this day is one of the sweetest people I've ever met. Fast forward to January 2nd, this year, I came to the counter to look at products, post Christmas, and was confronted by the store manager, Nadja, whom asked to speak to me. She humiliated me and discriminated against my disability of being autistic and kicked me from the store and told me I was no longer welcome unless I was making a purchase and directly leaving. I came back the next day to return items I had bought from the store cause I wanted no affiliation with The Bay and the entire time I was surveilled by five employees. I felt like I was being treated like a criminal. And for what, always being kind and respectful to all the staff, never shoplifting, but the second I have a disability, I'm the most horrible person that needs to be removed from the store? Absolutely unbelievable.

Back again sadly with no response from Homesense/Winners in Nanaimo to report; even after sending…read moreadditional emails directly to the CEO. In four years on this personal mission to have them accommodate the elderly & disabled; not one Homesense employee has had the common decency to reach out to me. So, if you're in the above category; best you stay home; or sit outside in your car while everyone else shops! Homesense does not give a damn if you can only peer through the front window.......Pathetic!

Need yourself some good threads without the jawdropping prices demanded by department stores?…read moreWinners, like its US counterpart TJ Maxx (or TK Maxx, in the UK), sells men's, women's, juniors and children's clothing, accessories, and shoes, and housewares at a substantial discount. Clothing brands range from little known to fairly upscale designers, like Michael Kors, and similarly for shoes and hosiery. While I've found plenty of brands I barely recognize, every now and then I luck out with a Tahari jacket or pants, BCBG dress (especially in juniors), or upscale pair of designer jeans. Don't come looking for True Religion, but you can luck out and net a few good deals. Winners is an anchor store in Woodgrove Centre, which makes an excellent stop when searching for a separate, jeans, or shirt. Note if you're on the ends of the size spectrum, you will have far fewer options, and this is especially true for bigger sizes rather than small. Small and medium (for ladies) and medium or large (for gentlemen) get the most representation. Petites for women have their own section without a corresponding tall area, though sometimes you luck out and find the rare pair of tall pants in the ladies careerwear area. Because many items are overstock, remainders from last season or the like, I buy on the "check it twice" and "get it now" principles. Check every seam, button, and the like for defects. Always try clothes on because sizes sometimes are irregular, even more than usual. Return policies with Winners are easy and generous, but it's buyer be wise in these types of places. Second, don't assume whatever you saw on the shelf will be there next time. Winners doesn't have a website where you can order the shirt or pants you saw last week, and you may not find them again. The store doesn't feel like a downscale department store, as so many Sears now do, thanks to wide aisles, bright overhead lighting, and a care about the merchandise. You won't see clothes strewn about like a teenager's bedroom thanks to associates who actually ensure things stay tidy. The clearance (red tag) areas, especially around cosmetics and hair care, does tend to be a jumble of products on the shelf, but these are limited. Downside: Children's section for 0 to 5 (toddlers) is woefully slim and entirely weighted towards girls. The boys racks have next to nothing, and no shoes or accessories. Protip:

A potpourri of merchandise and services [Nanaimo BC]…read more This store is like a version of our Target Stores in the US. We walked around inside to pass time until closer to our movie start time at the Galaxy Cinema. Both are located inside the Rutherford Mall. London Drugs has everything from computer and electronics to grocery and beauty products to appliances and cleaning supplies but the pharmacy is the heart of their business. It has an interesting history behind it like how it got its name. The store was named after London, England, the home of Canada's King, George VI. Founded in 1945 it started off as a small drugstore to what they are now. We purchased some snacks to take home later. The shelves are fully stocked. So much snacks to choose from from chips to chocolates and other treats. The cashier employee was nice and friendly. Review #3165

The selection is decent, but the prices leave a lot to be desired. Their sale prices are normal…read moreprices elsewhere, no joke. Customer service has been fine in my experience. It's just the prices aren't really appealing. Many simple items are more expensive than Walmart or Best Buy for example. It's hard to recommend because of that. Shop around before getting something here. I haven't tried their print services lately but in the past they weren't too great, nor were they cheap enough to be worth using again. There isn't much reason to shop here compared to the competitors.

Probably on of the cleanest Walmarts that I have ever been to. Not a lot of open lanes to check…read moreout and no self check out. Items are well stocked. There is a huge Easter selection out right now. What did I learn today? The two items I came in for are no longer carried.

I thought that Walmart in the United States were terrible but this one in Canada was for sure the…read moreworst. I came in because I needed an external hard drive to finish some work while I'm on vacation. The guy working the electronics computer section did not know what the external hard drive was. I asked some questions about I was choosing and he said I don't know anything. Then he made me walk all the way to the front of the store to pay for it when I still had other things to get so when he left, I told the other lady I would like to make a complaint about him and she just says oh he doesn't work in that department. Totally covering up for each other. The entire staff in this Walmart is East Indian. Horrible.

thought i did a review of marshalls, but could not find in search to check in. marshalls feels…read morelike a more polished version of winners, brighter lighting, cleaner layout, and way more organized. maybe 'cause it's brand spanking new, but the shoe section really stood out to me: every pair was in its proper box, neatly shelved, which made browsing way easier and more enjoyable. this newest location of marshalls is on the third floor of 798 granville street, corner of robson and granville, where winners used to be. honestly, i still don't really know what sets marshalls and winners apart in terms of merchandise, but it felt less chaotic. the vibe was calmer, and i didn't feel overwhelmed digging through stuff. major score: i found two zara dresses and a lavender body lotion that smells like a spa day in a tube. definitely a spot i'll be checking out more often.

A very very nice and a very very cool small town shopping mall.read more

When it comes to the products and items sold at Stedmans, they are amazing! You can find anything…read moreyou need here. My issue is that if you are a young person, do not enter without an adult. The workers here do not trust young people, and it's honestly uncomfortable. I understand there are issues with theft, but it's not fair to judge everyone. I rarely go in because of this.

We've been there twice this week, and both times encountered friendly helpful staff and a good…read moreselection. I was surprised by the quality and selection of clothing: not what I was expecting. Good prices as well.

The customer service at Marks on Boxing Day was above and beyond. I was helped by multiple staff…read moremembers who were all calm, helpful and cheerful. A+