Back again sadly with no response from Homesense/Winners in Nanaimo to report; even after sending additional emails directly to the CEO. In four years on this personal mission to have them accommodate the elderly & disabled; not one Homesense employee has had the common decency to reach out to me. So, if you're in the above category; best you stay home; or sit outside in your car while everyone else shops! Homesense does not give a damn if you can only peer through the front window.......Pathetic! read more

Need yourself some good threads without the jawdropping prices demanded by department stores? Winners, like its US counterpart TJ Maxx (or TK Maxx, in the UK), sells men's, women's, juniors and children's clothing, accessories, and shoes, and housewares at a substantial discount. Clothing brands range from little known to fairly upscale designers, like Michael Kors, and similarly for shoes and hosiery. While I've found plenty of brands I barely recognize, every now and then I luck out with a Tahari jacket or pants, BCBG dress (especially in juniors), or upscale pair of designer jeans. Don't come looking for True Religion, but you can luck out and net a few good deals. Winners is an anchor store in Woodgrove Centre, which makes an excellent stop when searching for a separate, jeans, or shirt. Note if you're on the ends of the size spectrum, you will have far fewer options, and this is especially true for bigger sizes rather than small. Small and medium (for ladies) and medium or large (for gentlemen) get the most representation. Petites for women have their own section without a corresponding tall area, though sometimes you luck out and find the rare pair of tall pants in the ladies careerwear area. Because many items are overstock, remainders from last season or the like, I buy on the "check it twice" and "get it now" principles. Check every seam, button, and the like for defects. Always try clothes on because sizes sometimes are irregular, even more than usual. Return policies with Winners are easy and generous, but it's buyer be wise in these types of places. Second, don't assume whatever you saw on the shelf will be there next time. Winners doesn't have a website where you can order the shirt or pants you saw last week, and you may not find them again. The store doesn't feel like a downscale department store, as so many Sears now do, thanks to wide aisles, bright overhead lighting, and a care about the merchandise. You won't see clothes strewn about like a teenager's bedroom thanks to associates who actually ensure things stay tidy. The clearance (red tag) areas, especially around cosmetics and hair care, does tend to be a jumble of products on the shelf, but these are limited. Downside: Children's section for 0 to 5 (toddlers) is woefully slim and entirely weighted towards girls. The boys racks have next to nothing, and no shoes or accessories. Protip: read more

Absolutely rediculous management, would not give me a refund even with my recipt and the ticket still attached to the merchandise! Because they weren't matching up in the system. Only reason I would even give one star is because the girl working on the floor was really nice Other than that this place has a lot of defective clothing they are not willing to return. read more

My mom and brother went in to do some christmas shopping and found a pair of True Religion jeans tagged at $19.99. When the two went to go pay the cashier said that the price must've been a mistake and that he would have to get the manager to approve of such a low price on high quality jeans! So, the manager comes up and is extremely rude to my mother and says she will not honour the price of $19.99 because it had been tagged wrong. I work in retail and when a product is mislabeled, tagged or signed wrong, you give the customer the advertised price. This was completely unacceptable and I will be avoiding this store. Not only that, but many other Winners locations across Canada sell fur! Boycott! read more

Winner's in Duncan is simply great. That is, in comparison to all the Winners stores I've entered. This location has everything the other locations have, but what makes it worth reviewing is how pleasant the experience is. The staff are friendly here and the store is immaculate. What you won't find here is the wrong shoe size in my size aisle, nor are there clothes strewn on the floor. The checkout is well organized and...I could just go on and on. read more

Great selection of clothes and shoes! Always find something fun at great prices.