I went into this store apprehensive of pressure to purchase. Greg was very helpful in ensuring I…read morewas looked after, He was excellent to deal with. Very friendly and nice. Very experienced and knowledgeable. I will be back to buy from Greg again. Thank you for a great purchase experience Greg. Highly recommended.

I give this business a 2 star because it's a total toss-up for me!…read moreI wanted to leave a review in hopes that management sees it, because they have one salesman there who is AWFUL and one who is AMAZING! I went in with my boyfriend last Wednesday as he was looking for some help buying a new suit for a special event. When we first walked in we were greeted by an older, shorter guy (I think his name was Craig or Greg or something... I heard someone call him that). He came over to my boyfriend and started chatting with him, but quickly we both realized he was being very condescending, probably because we are both younger. He picked a couple of suits off the rack that were completely the opposite style of what my boyfriend wanted. When he told him this, he got really gruff and walked off, like he had offended him or something because he didn't like the style of suits he had picked out. After about another 10 mins of wandering around the store, this other younger guy came up to us. His name was Chris (I made sure to get it because he was awesome!). He actually listened to my boyfriend, helped him try on a bunch of styles, and was really funny and friendly. In the end he ended up selling us one of the most expensive suits in the store, but it looked great and my boyfriend didn't mind paying for quality. Back to the older guy for a second though, as when we went to pay, I heard him say to Chris that we must be drug dealers because my boyfriend was paying in cash! He even told him to "check the bills, make sure they are legit"!!! Like seriously? I think he was mad because Chris had scooped the sale, but honestly, he was so rude in the first place that we never would have bought anything from him anyway. I also heard him being rude to the other salesmen on the floor too, acting as though he was entitled to every sale walking in the door though he did nothing to deserve it. So hopefully someone reads this! Kudos for Chris for treating us great and making my boyfriend look like a million bucks, and Boos to Craig/Greg for being rude and patronizing. The business almost lost out on an almost $600 sale due to him.

Back again sadly with no response from Homesense/Winners in Nanaimo to report; even after sending…read moreadditional emails directly to the CEO. In four years on this personal mission to have them accommodate the elderly & disabled; not one Homesense employee has had the common decency to reach out to me. So, if you're in the above category; best you stay home; or sit outside in your car while everyone else shops! Homesense does not give a damn if you can only peer through the front window.......Pathetic!

Need yourself some good threads without the jawdropping prices demanded by department stores?…read moreWinners, like its US counterpart TJ Maxx (or TK Maxx, in the UK), sells men's, women's, juniors and children's clothing, accessories, and shoes, and housewares at a substantial discount. Clothing brands range from little known to fairly upscale designers, like Michael Kors, and similarly for shoes and hosiery. While I've found plenty of brands I barely recognize, every now and then I luck out with a Tahari jacket or pants, BCBG dress (especially in juniors), or upscale pair of designer jeans. Don't come looking for True Religion, but you can luck out and net a few good deals. Winners is an anchor store in Woodgrove Centre, which makes an excellent stop when searching for a separate, jeans, or shirt. Note if you're on the ends of the size spectrum, you will have far fewer options, and this is especially true for bigger sizes rather than small. Small and medium (for ladies) and medium or large (for gentlemen) get the most representation. Petites for women have their own section without a corresponding tall area, though sometimes you luck out and find the rare pair of tall pants in the ladies careerwear area. Because many items are overstock, remainders from last season or the like, I buy on the "check it twice" and "get it now" principles. Check every seam, button, and the like for defects. Always try clothes on because sizes sometimes are irregular, even more than usual. Return policies with Winners are easy and generous, but it's buyer be wise in these types of places. Second, don't assume whatever you saw on the shelf will be there next time. Winners doesn't have a website where you can order the shirt or pants you saw last week, and you may not find them again. The store doesn't feel like a downscale department store, as so many Sears now do, thanks to wide aisles, bright overhead lighting, and a care about the merchandise. You won't see clothes strewn about like a teenager's bedroom thanks to associates who actually ensure things stay tidy. The clearance (red tag) areas, especially around cosmetics and hair care, does tend to be a jumble of products on the shelf, but these are limited. Downside: Children's section for 0 to 5 (toddlers) is woefully slim and entirely weighted towards girls. The boys racks have next to nothing, and no shoes or accessories. Protip:

Customer service is fine but the workers really stink. I'm not talking about a slight smell I mean…read moreeveryone in there was covering their nose from BO. I think her name was Layla or something.

We went to the store at the Woodgrove Center in Nanaimo. We…read morebought two pair of kids winter shoes for about $ 280.- , labeled 'always waterproof'. The kids went to school ones wearing the shoes. When they came home my one boy complained about wet feet. We inspected the shoes and on both pairs the sole had separated from the shoe. We went back to the store to return the shoes. In store they refused to deal with us, saying they are not authorized to deal with warranty issues, the head office would. We called the head office, they told us there is no way they can deal with it, go back to the store....... The run-around continues. The bottom line: The sale cheep knockoff product for big money They don't honor their own warranty. They lie to the consumer. They don't refund.