Beautiful shoes for all occasions from bridal to casual…read more Lovely owner. Will continue to purchase from this local store.

Since I moved to Nanaimo three years ago from Vancouver, San Francisco prior, Kobe Japan prior, I…read moream amazed every time I visit this, compact but packed with treasures, shoe store in Nanaimo Old Town Square! It is truly amazing. I think that the owner buyer Elaine has such keen eyes for unique, beautiful, whimsical shoes which are very comfortable. I have been at her store with local friends as well as with my out of town women friends from Vancouver, Paris, Seattle, Palm Springs.... Some of them are very picky fashion forward women of all ages. They all loved the store and brought some unique and very comfortable shoes back with them. Young people visit the store naturally, but for us, mature women, the shoes can no longer be please the eyes but need to fit our often misshapen feet from the years of hard work, and be very comfortable. It is quite a feat to satisfy all the requirements. I think that it is great that Elaine seem to understand it all very well. Of all the places, tucked in the corner of our sweet Old Town Square. We are very fortunate indeed. And some of us may have changed clothes size over the years, but shoe size remain pretty constant. We can enjoy the unique colors and styles of shoes at any age. Thank you Elaine.'

Best service ever! Buy your shoes here people. They have the greatest deals and brandsread more

Had the worst experience with Cardino's in Duncan. Will never shop at Cardino's again. I purchased…read morea pair of Bluntstone boots which had a defect in the heel. Asked them if there was a remedy of sort. They put a patch on "one" of the boots. Prior to going to Cardino's, I had previously taken boots to a cobbler to repair. The boot cobbler said that there needed to be a patch on "both boots" otherwise it would feel "un-even". The cobbler suggested that should return to the shoe store I purchased the boots, because Bluntsone had a very good reputation and that Cardino's may be able to deal with the issue. I took the boots to Cardinos in October 2025 and they said they would deal with it. I return in November to pick up the "repaired boots" and they had put a patch on only one of the boots, and replied with "that's the best we can do". Went home and wore boots, within 30 minutes had a huge blister. Contacted Cardino's to let them know and they said to bring in the boots once again. I did so and never heard back. I contacted them in February 2026 and they said to pick up the boots. They had sat in their back room all this time, and said "that's the best we can do", which was nothing. Left the boots there for 2 days and went back to get my boots and they told me "we have disposed of them". When I asked what did they mean by "dispose of them meant, she replied with " I had abandoned them, and that they did not have to tell me how they disposed of them". I truly believe that Cardino's is un unprofessional, dishonest shoe store and that I shall continue to share this terrible experience with this horribly run shoe store. poo poo Cardino's

Nice shoes, but... Please read on…read more.. I thought this was great store. What happened? I received the worst customer service of my life when I questioned my receipt. Actually, up until the purchase, I received the bare minimum service. I actually felt like I was in the saleswomen's way while they did inventory on a Saturday afternoon. When I questioned the receipt I was treated like I was trying to get a bigger discount. Or something for free. NOT the case. Their discount offer was applied incorrectly, in my mind. But fine. That's how they do business. The way I was treated was another matter. I left feeling personally HUMILIATED. I was honestly stunned and upset by it. Shop here at your own risk. It might ruin your day. It certainly ruined mine.

Lululemon @ Woodgroves Jordan the staff was incredibly rude…read more& dismissive to me & my daughter in the store, and I overheard him laughing at my daughters size & made fun of her speech impediment. I asked if he had any specific biker shorts in stock & he laughed in my face & asked if i've ever "even been to a Lulu before". I have been shopping at Lulu for years and had nothing but positive experiences with staff at the Nanaimo pop up. But Jordan is BY FAR one of the rudest employees i've ever met anywhere, bar none.

I go to woodgrove at least once a week. Tons of shops , theatre , Walmart , large food court , bus…read moreloop and shops outside the mall to like chapters , pier 1. There's always something to do there Also at the customer service office they have kid car strollers and double strollers to use while shopping. Has a phone charging station and lounge area. Has a computer to use to. Couple nail salons , hair salons , phone stores , jewellery stores, Hudson's bay, toys r us, RBC, sport chek, additionelle , old navy, Purdys, west 49, icings , garage , la vie en rose , la vie en rosee bathing suits , shoe warehouse/ shoe company, showcase store, urban planet, blue notes, ardenes , Sephora, EB games. And soooooooo many mOre stores I just can't think of them all lol

Very poor service, did as little as she could to help. When I asked to have my foot measured she…read moresaid those things don't work but let's look at your existing shoe tag. Selection was much better for women than men, I'm a man. Steered me away from what interested me into others that didn't. Went to Marks around the corner bought a couple of pair for almost $300.00 the service was much better there also. I won't be returning to Walk In Comfort in Sidney, have since read the store in town is no better.

We stopped in this lovely shoe store. They have many nicer brands of women's shoes well displayed…read moreand very helpful staff. Sandles to light hiking boots, if you need shoes you need to stop and look here!

This place should get zero stars. It's rare to come across such blatant theft. I dropped off my…read moreboots in early December, as the soles were no longer glued well. There are shoes piled up everywhere, in no apparent order. I was told I would get a text when my shoes were ready. I waited a month, but then it was the holidays and I figured I'd check in early in the New Year. When i called in early January, he had no idea which boots were mine even though I had a (worthless) ticket stub with a number on it. After 10 minutes of asking me details of what my boots look like, he said he found them and they weren't fixed, but he'd text me when they were ready. The next week I called, and he texted back "sick day." I texted two days later to see if he was open, but no response. I went in a week later to just try to get my boots back. At this point, I knew they wouldn't be fixed. Once we found my boots among the huge piles of shoes, he proceeds to immediately start using the blow dryer tool and making small talk, without giving me any chance to just take the unfixed boots back. They very clearly had not been reglued; there had been no glue reapplied. He handed them to me and demanded $20. I was shocked. I took the boots, and immediately saw that the soles were still not attached. Annoyed, I showed him. He immediately started yelling at me that I could go to Victoria if I didn't like how he did it. My husband was with me and was appalled as well. The man never intended to properly fix my boots. He just wanted my $20. Such blatant theft. If only I had checked the reviews before I'd been to this shop, or gone with my gut feeling when walking into this shop with mountains of boots and shoes piled up.

WARNING TO ALL WOMEN: I went here a few times while I was married, and the owner made several crude…read morecomments and hit on me repeatedly despite my clear lack of interest. He would tell me to leave my husband and come be with him, that he would take much better care of me. I only returned because he was half a block from my work, and he did such an amazing job on my shoes. After my divorce I went back one more time; when he noticed I was no longer wearing my ring, he proceeded to invite me to move onto his boat with him and bring my kids, saying he would be the best daddy to my kids, and that I could call him Daddy too if I wanted. He's a major creep! After speaking to several other women I know, they too have experienced this gross behaviour and refuse to go anywhere near his shop.