I came in to use the ATM machine and needed to go to the washroom. An older woman with the round…read moreface and chin-length, straight, grey hair sitting on a bench with her tall, white haired male friend, stopped me to ask if I was using the washroom. When I said "Yes", she demanded to know if I was shopping at the mall. When I told her I was going to the bank I was told "we have to use due diligence" to make sure that people who aren't shopping here don't use the washroom. Perhaps she mistook me for a homeless person. I had just spent three hours weeding a client's garden when I came in to make a bank deposit, so I had dirty knees, and I was wearing a toque, a pair of rubber boots, and a ratty old sweater. When I asked you who she was, she said she was the mall manager. "Is or is not the bank part of the mall?" I asked. "It isn't really part of us," you replied. You suggested I go to the grocery store and use their washroom instead, although I wasn't there to shop at that place either. When I got home I checked out the mall's official website. Apparently, the bank IS part of the mall, along with the grocery store, the dollar store, and the drug store. Over the years, I've probably spent thousands of dollars at these businesses, all of which pay for the upkeep of the mall. If this woman really is the mall manager, she should be fired. If she is just someone who hangs around to harass other people, mall security isn't doing a very good job. After this experience I'm not so inclined to shop in the rest of the mall.

First of all you have to figure out which stores are real and which store fronts are just window…read moredressing. The grocery store is fine and the pharmacy inside the grocery store is very nice. Today I was sitting on the bench waiting for my prescription to be filled, and the janitor came along and asked me if the sandals by the bench were mine. They were really big sandals and I was surprised that I didn't even notice them when I sat there, I guess I was thinking about checking my email while i waited for my prescription to be filled. I would have gone to a restaurant but there isn't one in the mall. So I am sitting, with my own shoes on of course, and he said I am going to have to throw them out, and I said, trying to be pleasant, who ever owns them has much bigger feet than I have. Then he went away and came back and he picked something up under the bench. Obviously I picked the wrong place to sit, because I couldn't just sit there and relax. So I never got the chance to look at my email. I went to get my prescription which was filled very fast, they are very nice, and always are, and of course I forgot my drinking bottle. I got half way out of town, I realized I didn't have it, and had to come back to the mall, and I asked the person cleaning in the grocery store if she had seen it, of course I couldn't find the janitor. And of course she hadn't, and I said I left it by the bench when I was trying to get my email, and the janitor kept interrupting me, and I left it there. So I went to customer service at the grocery store, and there it was, without my drink. They had thrown my sports drink out. So that was my experience. The mall has a beautiful view. But I would think the rents are really expensive. And I am sure they are having a problem, because without more stores, it is not competitive with a store like target or even Walmart.

Always Great and very obliging people. Bought a pair of…read morerunners put them away, forgot them, about a year later found them, wore them twice realised they were uncomfortable took them back and when they asked when i bought them i could not remember they looked them up and still refunded my money. Great Service!!!!

We have been Costco Fans quite a long time. Today hit it for a quick shop prior to returning to…read moreCampbell River. Purchased in Meats a bag of chicken on sale and a container of their Large Pork Chops. Upon arriving home asked the wife where the Chicken came from - Canada. Then the P/Chops.........wait for it.......USA. We have a lot of Pork Processing in Canada ie: Neepawa Manitoba. So disappointed that we purchased Uncle Sam's meat - will be more cautious next time.

The service is ok in the Beauty section but not all the other places and the prices are goodread more

This is for the Walmart Superstore in Campbell River, since Yelp doesn't seem to have it…read more Walmart Superstore is where you you go if you don't mind searching for 20 minutes to find one of the stunningly indifferent floor staff members who will grudgingly point in the general direction of what you're looking for but will absolutely not walk over there with you and help you pinpoint the item you are looking for. In the end I left the store in disgust and bought what I was looking for on Amazon.

A very very good hardware store with very very good hardworking loyal staff and 100% good customer…read moreservice and very strict COVID-19 safety policies and good security and the store manager Keith looks like Jay Leno.

Very please with my oil change. No up selling. Professional and courteous…read more Also, The returns dept. for the whole store is getting more customer friendly. They used to, kick up a stink, if you took anything back now they are concerned about whether or not you are happy with the product.

There are a number of hardware stores in Comox Valley and invariably I have stringent standards as…read moreto where I spend my or my clients money. While it may fit into the "BIG BOX STORE" category, Home Depot is my go to store for many reasons. To name a few: - It is huge and invariably you will find what you are after (NOT fruit and vegetables OK!) - Excellent hours (till 9pm during the week) which is often a lifesaver when the work days are just too full already. - The staff are mostly 'lifers', that is have been in the trade for many years and they tend to know what you are on about and where to find it. one of my pet peeves is staff attempting to give you smart advice and miss-directing you to Isle 20 when what you want is in Isle 3! - HOWEVER when it comes to lumber, where I spend most of my time, I often get frustrated in finding pieces that match my standards. My standards are set moderately high as the lumber I use will largely be on display rather than hid behind drywall. So finding planks that are not warped, seriously knotted, suffering from cracks, split ends or are damaged by the forklift can be a laborious task particularly when talking 2x12x16'. My 'find and keep rate' can be as low as 1 in 10 where as with studs as high as 8 in 10. Not to end on a sour note, their rentals and nursery sections are good, price matching has yet to be a problem . . . . all that is missing is that free popcorn!

Please, please, please do not buy a washer dryer from Home Depot. They are all over you to buy and…read morethen they wash their hands of you once it is sold. Our Samsung washer top loader broke down after 6 weeks. 1700. plus dollars and I have no washing machine for Christmas. They said a repair man would call in 24 hrs. No call and we are sitting here with a broken expensive washing machine. Buy from Costco where they back their products or Sears where they have their own repair people. Better still do not buy any washing machine with electronic digital controls. So unhappy with Home Depot.

Friendly and knowledgeable staff. Every shopping experience…read morehas been great. More fashionable clothing and reasonable prices compared to chain stores.

Very competitive prices for great products...sales staff is friendly and very well informed...shop…read morelocal. cheers, John Comox

ACTION REQUIRED: Dollarama on Ryan Road & Lerwick. Showed…read moreup just before 9pm to grab some snacks and was rudely intercepted at the door by male staff member. He rudely reminded us that they were closing at 9 and continued to harass us in to leaving (it wasn't quite 9pm yet). That's how you treat your customers? Rushing them and giving them attitude to show off for your female coworkers! BRUTAL!

This store has a good amount of good essential merchandise for very good reasonable prices and very…read moregood customer service and this store is a good store to have in town during the horrible COVID-19 pandemic when prices have gone sky high at a lot of other stores in town.