Always Great and very obliging people. Bought a pair of…read morerunners put them away, forgot them, about a year later found them, wore them twice realised they were uncomfortable took them back and when they asked when i bought them i could not remember they looked them up and still refunded my money. Great Service!!!!

We have been Costco Fans quite a long time. Today hit it for a quick shop prior to returning to…read moreCampbell River. Purchased in Meats a bag of chicken on sale and a container of their Large Pork Chops. Upon arriving home asked the wife where the Chicken came from - Canada. Then the P/Chops.........wait for it.......USA. We have a lot of Pork Processing in Canada ie: Neepawa Manitoba. So disappointed that we purchased Uncle Sam's meat - will be more cautious next time.

La Cache is a little tough to find even if you've been there before. It's so teeny, you could…read moreactually walk right past it ... well, I did & I was looking for it! But it's a great little store with an incredible variety of fashion. They carry Fluevog shoes, semi casual dresses, feminine night wear, pretty affordable silver jewelry. What really stands out though is their service. Even when the store is busy & there's only one person working, you will be acknowledged and looked after. They have an amazing policy for holding items. They impressed me anyways because I asked them to hold shoes that were on sale. Normally, stores will give you grief about such a request. But they held the item for a few days for me. I gave 4 stars rather than 5 only because the store is small so limited in stock. They actually deserve a 4 1/5

This store is one of this towns best Charity Shops. I've scored countless times, just with a quick…read morewalk through and something caught my eye. I've found high-end fitness wear, like-new jeans, brand new bikinis (tags and hygiene tape still in place), quality art supplies, even a classic Rocky Mountain bike, with new Conti tires! The volunteer staff is friendly - if you're a polite and respectful shopper. I'd avoid the Saturdays where they sell the Window Items. People get pushy in the line, are rather creepy and kind of manipulative. I had to do it for a friend one day - never again LOL! Other than that - GREAT place to find excellent stuff.

Everybody is treated with dignity here, you don't have high prices or intrusive discriminating…read moreemployees such as vastly displayed at our Courtenay Value Village .. we see often social workers, people who work downtown and families snagging deals with nearly new affordable items If you are ever in a crisis TGTBT is happy to help! years ago, I directed a woman freezing in the snow by tapping on their window after hours they gave her a coat, mittens, toque and you're treated with dignity, thank you TGTBT for the memories and hopefully your new building will bring even more!

So my first yelp review and boy, am I glad to offer it…read more I live in Vancouver, we saw a terrific 50's style kitchen table on the Anmarcos website. Called them up, got the dimensions, call back Pam at Anmarcos and placed our order. Pam kept us apprised every step of the way on the status of our order, they even delivered it weeks before the expected delivery date! Pam at Anmarcos even arranged for the table to be delivered much closer to our home in Vancouver when enroute from the factory. We are thrilled with our new table, the look, and especially the quality. Most of all, we are thrilled with the outstanding level of customer service we got from Pam and Anmarcos. Fantastic customer service is such a rarity these days so we felt it important to point our experience out.

If I could give 10 stars to this business, I would. Mark goes above and beyond the norm in terms of…read morequality, product selection and especially in customer service. This is a person who is honest, fair, great to do business with, and really ensures that his customers' satisfaction is 100%. He knows his stuff and just wants people to be happy with their purchase. I really can not rave enough about this company.

Don't be duped. I'll give them credit that they do a great job of marketing and using social media…read moreinfluencers like Jillian Harris and The Birds Papaya to gain followers. I was even impressed that they used their IG stories to voice support of BLM movement and to highlight First Nations people and lands in BC. I've spent about a year following FKH on IG but always hesitate making a purchase because of the affordability of most of their clothes. I've even researched all the pieces on other retailers websites to compare prices like The Bay, Plenty, Nordstrom Rack and even Sport Check carries Free People and they offer them at great discounts with free shipping and easy return options. Last weekend I'm scrolling through IG stories and notice FKH advertising a Bogo sale using a promo code. I decided to make my first purchase. The owner seems like a really great hard working female business owner and probably needs my business more than a huge franchise and since times are tough for small business owners due to Covid, I want to do my part and support them. First mistake I made was used my phone to purchase from the direct link from IG, trying to squint to enter info in tiny print on a platform that isn't mobile phone friendly. I typed the promo code and go to hit the "apply" button. Two seconds later I realized my finger hit the "purchase button". I'm panicking trying to go back, refresh and basically delete what i just did. I finally got the email stating "thank you for your purchase" and i knew it was too late. I just paid double what I should have. I immediately (within minutes) I called the shop. Its a Saturday morning. I explained what happened but was told that I need to email the business owner. Sure ok, this gal seems like a kind, compassionate person based on her wonderful presence on IG stories.. someone I would be friends with. She's not one of those heartless big businesses that see you as a number and not a person. She is totally going to understand. So I emailed and waited. Few hours go by. I call the store again and I'm then notified that she doesn't work on weekends and that she will probably get back to me Monday. Ok, no problem. Monday comes along and no response all morning so I call the store at noon. The owner answers (yay!) instead of speaking to me about the situation she said that she would get back to me in an email... okay? Hour later I get a cold generic (copy and paste) response of their sale/promo policy. I wasn't prepared for this response.. I mean, yes I had read the policy that stated that they can't amend/cancel sale after its gone through and that i need the promo code entered to get the discount. I sent another email pleading. I'm not trying to get something for free or take advantage of an expired promo. I'm not asking for anything more than what the business has already decided to sell the merchandise for. I asked if maybe I could get a GC or another form of compensation. Reply, "I appreciate your reply however as a small business we must abide by our policy". Basically "sorry, you fu#*ked up" I just wanted to feel like a valued customer supporting a small business. I had other options but chose FKH. The whole façade on social media makes me feel like a duped customer. Is she really socially conscious or does it make good marketing sense. If you want to buy from FKH just don't fu*ck up. She has strict policies and she doesn't budge...unless you have a large social media presence maybe? This business just missed an opportunity to have a faithful lifetime customer. I came upon my fav nail salon as a result of a bad experience. Its how they handled it that really impressed me so much, I now consider them like family and would never consider going anywhere else. Sorry my name's not Kaitlyn, Sarah or Jillian FKH. You may have grabbed my attention using them to post their free FKH merch but you have lost it for good.

Adorable classy boutique, love all the clothes they get in and the ladies that work there have to…read morebe some of the nicest and most helpful people I've met, so nice to have luxury clothing in my small town.

We love this gallery! The selection of original First Nation work is incredible. The quality and…read morevariety of masks is really special. Highly recommend for anyone interested in authentic west coast first nation art.

I purchased a gold/ silver wraparound ring for my wife less than a year ago. The ring broke in half…read morewhere the gold and silver met. I brought it back to the store and was informed that neither the carver or the store would do anything about it but the store would give me 20 percent off another purchase... what a joke...they want me to spend more money on products they don't back...never again...I won't be back...beware of these Schy ter's

I am extremely sad to announce that this store has been closed for a few years but when it was open…read moreit was a good store. They sold good stuff and they provided very good customer service.

Walked by here while browsing the street, killing time between the wedding and reception and notice…read morethis store. The one place in Courtenay that actually caters to my current look and fashion = alternative. I wish I knew how to walk in heels 'cause I feel in love with a pair of Zombie heels. The clothes are $$$, however, a lot of the clothes for the genre are well stitched and put together by some notable names in the fashion genre. I've had a pair of Trip NYC pants for 5 years with good wear. When you think about it it's better to spend a lot on something that will last rather than buying a few pairs of cheap pants. You end up really spending more for the cheap stuff in the long run than just investing in a piece right from the gate. If this is your primary style than I can see why this place would be expensive. I'm a working admin/book keeper, therefore, I only need a few pieces in this fashion line, therefore, investment is minimal. It does annoy me that some things are not tagged for pricing which is an indication that I will need to bring out the credit card. I find the staff very helpful.

First visit a couple of days ago. The owner was very helpful as I was a "newbie" . I had a quest…read morefor making bracelets but didn't know where to start. I got a few things and was able to grasp what I needed to continue on my quest. Wendy

Great selection but the woman serving us was rude and didn't seem to want to help her customers…read more She was condescending to my mother who would have bought a lot more if the service had been a little more forthcoming.

This store is awesome - I was visiting Victoria/Courtenay/Vancouver Island, and this store is so…read moreunique and charming. It's got a fantastic ship decor and it's not just a kid's store - it's sure to entertain any age. I got a modern glow-in-the-dark frisbee, and it's helping my husband and I get exercise. I also found out about the card game "Exploding Kittens" here. Seriously, you need to check it out!

a cool store but with unfriendly staff. we've gone in here a few times as we love to shop locally…read moreand love toys! we've never been greeted warmly upon going in the store. and heaven forbid you say you're just browsing. the vibe gets chillier by the minute. it's a toy store people! lighten up please! it should be the funnest store to visit in courtenay!