Returned my phone call... I called on Monday.... June ... its over a week... no return. Phone…read morecall.. I wanted an estimate on changing out a timing belt...

Thought they were customer friendly quick and efficient…read more Location was central area they need to mention they're in old Napa building

I had great service in under 30 minutes. I had three gentlemen working together well to provide an…read moreemission test and an oil change. I highly recommend going here. I will be back.

I have never had an issue with this oil change place until today. I'm not entirely sure I'll be…read moreback either.. after going through their normal routine, I noticed that the oil change was taking longer than usual and all 3 had try using the same type of machine on my car (which was told after the 3rd one that the machine didn't work), and this was after them telling me they were out of the oil I use and out of the air filter I needed for my car. I then sat there for another 15 minutes and was told that my oil plug was being "difficult".. Another 15 minutes go by and they tell me they can't get it off and can't do the oil change because the two working on it "aren't the most mechanically inclined".. so after 50 minutes of wasting my time I'm told that the people working on my car aren't fit for the job... yikes..

Decided to stop and get an oil change since they don't require an appointment like the dealership…read moredoes. I was a little skeptical because I have heard some not so great things about other Drive up oil change places but was very pleasantly surprised. They were out of my specific oil filter, but the manager offered to go to another location down the road and pick one up. While he was gone, the tech drained my oil and got everything prepped. They were very thorough with multiple safety checks throughout the process. They are a little pricey, which is why they don't get 5 stars, but I would definitely go back for the convenience factor and customer service.

I wish I could give it less. Tyler messed up installing the air filter. We have a claim with Take…read more5. This issue has been ongoing for over a month now. I have called multiple times and Tyler keeps saying he has contacted the District Manager. He lies and is incompetent to do this job. If you can't install the oil filter right say so! Don't cram it in, causing no oil to get to the engine. They owe us money!

They stopped using cameras so the customers could watch what they were doing in the pit. When I…read morepreviously had my oil changed here, they would show me the dipstick with clear new oil. Today the oil was dirtier than it should've been after a change. They tell you you can come in the office and look what they did in the pit, but their video is so muddy, you really can't see anything. They try to tell you that your oil would've been cleaner if you had your fuel lines and jets cleaned. Not sure how that equates? Won't be back. The only plus is the free car wash You receive after they change the oil.

Car was nice and clean. Very nice guy working there. So friendly. Or maybe I'm just in Wisconsin…read moreand used to Illinois people who are usually pricks

Customers beware! If you want your car fixed at a competent…read moreauto mechanic this is NOT where you go! A+ Auto in Sturtevant gets a F. We brought our jeep here with the assumption it was the starter because it wouldn't turn over. They replaced the starter without running diagnostics. The first starter made the car shake so they replaced it again before we picked it up. Cool, love that they took action. After 2 replaced starters, we paid over 1k and pick up the Jeep. A day after we picked it up, the car wouldn't start again. They asked us to tow it back to them to check it out. WE paid to get it towed back to their shop. They said they need to run diagnostics, which would cost $180 to figure out what was wrong. We refused to pay that because they should have done that from the beginning. They ran the diagnostics and determined it needed another starter and replaced the it for the 3rd time. They did up not charge us for the diagnostics that they should have done at the start. We drove it for a day and then it wouldn't turn over AGAIN! We decided to bring it to a different mechanic because after 3 replaced starters, A+ Auto must be incompetent. The starter was replaced a 4th time along with some other issues being fixed that were never diagnosed by A+ Auto. They blame us because there were other things wrong. When you bring your vehicle into a shop you are trusting that they give you reasons why the vehicle is not working. If by the 3rd fixed attempt, it continues to not work, how can we trust this shop knows what they are doing? Now comes the customer service part...I contacted the owner Chris at the beginning of June. I called 3x and left messages. His staff, Brandon, called and left me a message on 6/16/26, saying he gave Chris the message but he was busy and would call me asap. During this time Chris spoke with our new mechanic who told him he replaced the starter a 4th time and found other issues. So now 7/7/26 rolls around and I call again hoping to talk with Chris and make this situation right for the work they were not successful at. I spoke with Brandon and said I want to speak with Chris by the end of the next business day or I will be writing reviews on my experience with them. Surprise, surprise! Chris calls me the next day (7/8/26). He apologized for his delay in calling me stating he lost the post it note (it is only a month later...). He talked in circles on how his shop replaced my starter 3x and it is not their fault that it continues to not work. It was our fault that we wouldn't let them do diagnostics...but we did. He said he trusted our word that it was the starter and that is what they fixed. He said after the 2nd failed starter, they offered us diagnostics but we refused. No! We wanted diagnostics but didn't want to pay for something that should have been done from the start. Little did he remember, they did run diagnostics after the 2nd failed starter (see attached receipt). This shop takes no accountability for their poor work. They charged us for work they failed to fix. Instead of working something out with me, the owner accused me of talking over him when I was just sick of him talking in circles. I understand parts can malfunction but 3 times within 2 weeks?! This isn't a part problem...This is a shop problem. This is an owner problem. This is a mechanic problem. So over 1k later in parts & mechanic fees and over $400 in multiple tow fees, we brought it else where. Thank you A+ Auto for your failure to be competent mechanics. Thank you for your wonderful customer service in making this matter right. NEVER GO HERE

When I called to inquire about specific services and prices, Andrew answered each question with…read moreconfidence and ease. He was friendly and patient when I asked for the bottom line of what I should expect to pay after services rendered, he told me flat out what the cost would be. Additionally, this business honors military service members with a 10% discount. As an Air Force retiree, that was a pleasant bonus! I met the mechanic who worked on my vehicle and as a female, I appreciate having a female mechanic work on my vehicle! Seriously, fed up of male mechanics creating and/ or exaggerating non-issues concerning my vehicle. (Referring to Zeigler Toyota Mt Pleasant - rip off). My mechanic, Liz, professionally identified 2 issues I knew need addressing. I didn't get a laundry list of "issues" ... just what was critical. My vehicle runs smooth again thanks to Liz's expert work. Integrity is essential. This place has it!!! I will continue to recommend this place to family and friends, in addition to making this my home for automotive repairs/maintenance. Give them a shot and find out for yourself. You'll be happy you did.

I give these guys a solid. I brought in my Lincoln to have the AC fixed. They delivered on time and…read moredid a great job keeping me informed.

These people are the best. Needed an emissions test, they made it quick and easy…read more They do tires and other kinds of car repair. This is the kind of business you want to support. I will be bringing all my car maintenance work here.

I'm truly skeptical about going to someone other than my mechanic. I needed brakes along with…read moreshocks and struts. A very good price on parts. All done in a day so I didn't have to take off from work. And excellent customer service. They are my go-to if it's not my main mechanic.

STAY AWAY!!! ***FIRST TIME CUSTOMER *** On 6/5/26 I dropped off my vehicle for front and rear brake…read morepads and rotors at the Kenosha Wisconsin location. I received a phone call from the business that I also needed 2 new calipers which were found to be seizing one in the front and one in the rear. I was told that calipers have a 2yr warranty and pads and rotors had no warranty. I approved and paid the total bill $1,151.89 before picking up my vehicle. I picked up the vehicle, it was muddy, my seat was moved in every different direction, my steering wheel was moved, and my rear view mirror was hanging loose like someone pulled to hard to move it and just left it. I felt like a bear and climbed through my car. When I looked at the brakes wasn't sure about clips hanging out of the calipers, and it had 2 different color calipers installed. I called the store and sent pictures of what I saw. They said it was fine. A few days later Saturday took the car on the highway and was having trouble stopping at 60mph. I called the Lindenhurst, IL corporate location for help as I was closer to them at that time. I sent them pictures of my concern and they called the Kenosha location. While I was driving the Kenosha, WI location called me, I explained my trouble stopping and they told me to come in to them, and I did. It was found that they incorrectly installed the front brakes. I left my car with the owner Tim to correct. My vehicle was done the next business day on Monday no charge. When I went to pick it up again I felt something was wrong so I told them I was taking it to the dealer to give a 2nd opinion. When I got home the left rear brakes smelled bad. At the dealership it was found that the rear brake pads were installed upside down, and brake fluid had to be topped off as it was not at Great American Tire. I paid the dealer to correct. I called Great American Tire, brought back the rear brake pads and rotors they installed, and was refunded $500. The work order stated no warranty on the rear brakes. The caliper wasn't touched and this refund was less than the total I paid for the rear service. I have been calling and emailing the owner for weeks, I only received a call back when I stated that I would be filing complaints. BRAKES INSTALLED INCORRECTLY TWICE. *** LAST TIME CUSTOMER***

My daughter is away at school and needed a caliper replaced. James was so easy to work with and…read morekind. He made everything really seamless to get her back on the road. I would highly recommend.

The reason I am writing this review is because I went to the Midas in Racine Wisconsin for their…read more$29.99 oil change special and everything went fine but the reason for only leaving three stars is that a month ago I had them install four brand new tires and during the inspection they did not find any issues but after my oil change just yesterday they now apparently found $3,000 worth of work that's my car requires and when I asked why none of this was mentioned during the inspection from my last visit only a month ago I was informed that sometimes they do not do a very thorough job during the inspection which I found very unsettling and I was also informed that Scott no longer works there which is who I dealt with last time so I was unable to ask him why no problems were mentioned before? The employees are friendly they did their job as expected I just expect a certain level of reliability with every visit and for my car to be thoroughly inspected every time and another thing I would like mention is that when they installed my new tires they entered the wrong car information so I would also appreciate it if they would be more accurate and thorough to make sure they get the right car information before putting brand new tires on.